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Monday, Funday! Not applying 78% discount when buying 10+ items

N00b4EverN00b4Ever Posts: 300
in The Commons

Good day/night all;

Not sure if this is the right place to put this but here it is.

As the title suggests, this sale is not applying the 78% off when you buy 10+ items. It only applies the 70% discount. I'm in a different time zone and chances are the offer will no longer be available by the time I get back home. Therefore I made the purchase regardless and posted this message in hopes of getting a store credit for the excess amount I paid. I will submit a ticket once I get back home.

Have a nice day all.

Cheers.

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Comments

  • KrzysztofaKrzysztofa Posts: 226

    You're not alone, folks are bringing it up in the Official Sales Complaint Thread

  • CybersoxCybersox Posts: 9,085

    Krzysztofa said:

    You're not alone, folks are bringing it up in the Official Sales Complaint Thread

    Where DAZ has been studiously ignoring it.  A shame, as there's some stuff that I would buy at 78% off but not 70%, and the last few times I've had to deal with customer service for price protection I got so much runaround that I'm not willing to deal with that again for stuff that I really don't need anyway.   

  • jukingeojukingeo Posts: 711

    Hello All,

    I have noticed this issue as well.   The 5+ 70% is working, but the 10+ 78% doesn't apply.

  • GreymomGreymom Posts: 1,119

    Same here.  Well, I spent too much this month anyway, so it is for the best.

  • N00b4EverN00b4Ever Posts: 300

    Hi all.

    I submitted the ticket just then. I'll update you all once it gets resolved (fingers crossed).

    Cheers.

  • N00b4EverN00b4Ever Posts: 300

    For whoever is interested, I got the store credit.

    Cheers.

  • PetercatPetercat Posts: 2,321

    Cybersox said:

    Krzysztofa said:

    You're not alone, folks are bringing it up in the Official Sales Complaint Thread

    Where DAZ has been studiously ignoring it.  A shame, as there's some stuff that I would buy at 78% off but not 70%, and the last few times I've had to deal with customer service for price protection I got so much runaround that I'm not willing to deal with that again for stuff that I really don't need anyway.   

    I haven't had to use CS for a while, but it's always been the shining star of DAZ. Have things gotten worse?
    My experience with them has always been good.

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