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Bought Product but get Error..what to do?

nokoteb99nokoteb99 Posts: 931
edited December 1969 in Daz Studio Discussion

I BOught V4 Shapes of a Woman in DAZ Store.

The download files are 3:
V4ShapeOfAWoman_1.zip, V4ShapeOfAWoman_2.zip and V4 Shape Of A Woman

V4 Shape Of A Woman_1.zip extracts fine and produces a DAZ installer that asks me where is my poser directory.
V4 Shape Of A Woman_2.zip extracts another installer but this one doesnt ask me for my poser direcory, it just asks me for a Destination directory.

And then V4 Shape of a Woman file unzips as a Folder with a Manifest.dsx and a Content directory.
I dont know if i have to install this if i already install the 1 and 2 zips above.

Anyway i get this error on the installer that comes out of the V4SHapeOfaWoman_2.zip

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Comments

  • mikael-aronssonmikael-aronsson Posts: 586
    edited January 2015

    Hi!

    I would guess the third zip file is for DS and not for Poser, have a look in the dsx file and see what product it is intended for.

    Also check the download page and see if it say anything about the different files.

    Post edited by mikael-aronsson on
  • PlatnumkPlatnumk Posts: 671
    edited December 1969

    If 3rd file is called IM00010325-01_V4ShapeOfAWoman.zip then its designed to be installed either via DIM or by copying the files manually, if this being the case then the contents of this file is all that is required.

    As for the zip 2 error, you need to choose the folder where you poser content is stored,
    for instance mine is "Macintosh HD ▸ Users ▸ 'XXX' ▸ Documents ▸ DAZ 3D ▸ Studio ▸ My Library" (I've replaced my username with 'XXX' for security reasons)

    So to sum up, either install via the 2 installers or just the contents of the 3rd zip file.

    nokoteb99 said:
    I BOught V4 Shapes of a Woman in DAZ Store.

    The download files are 3:
    V4ShapeOfAWoman_1.zip, V4ShapeOfAWoman_2.zip and V4 Shape Of A Woman

    V4 Shape Of A Woman_1.zip extracts fine and produces a DAZ installer that asks me where is my poser directory.
    V4 Shape Of A Woman_2.zip extracts another installer but this one doesnt ask me for my poser direcory, it just asks me for a Destination directory.

    And then V4 Shape of a Woman file unzips as a Folder with a Manifest.dsx and a Content directory.
    I dont know if i have to install this if i already install the 1 and 2 zips above.

    Anyway i get this error on the installer that comes out of the V4SHapeOfaWoman_2.zip

  • Richard HaseltineRichard Haseltine Posts: 102,309
    edited December 1969

    That sounds as if you have the Mac installers, I suspect the second is a pdf or the like, and the package for use in the Install manager. You don't need both, though I'm surprised the old installer is still there - it's probably a good idea to open a support ticket so that the zips can be checked.

  • nokoteb99nokoteb99 Posts: 931
    edited December 1969

    Thanks all. The first zip file had all i needed. I noticed because i also checked the the 3rd one and it had the same stuff in it.

  • SpottedKittySpottedKitty Posts: 7,232
    edited December 1969

    For future reference, especially if you're installing manually, not using DIM:

    Look more closely at the lines of downloads in your Product Library page. If the download has a blue button and a green button, it's one of the new DIM-style installers. If there's only a blue button, it's one of the old installers — don't use these if there already is a DIM installer.

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