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Install Manager not finding my account?

cherpenbeckcherpenbeck Posts: 1,413
in The Commons

Until now I worked with an older PC and DAZ Studio 4-12-
Got a new PC, installed Install Manager, downloaded and installed with Install Manager DAZ Studio 4.15.

Now I wanted to download some of my bought content.

Startet Install Manger. Gave him my account name and password.  It searched and searched for more than two hours now without finding anything.

AND I DON`'T WANT TO INSTALL WITH DAZ CONNECT !

So, what did possibly go wrong? Any idea?

Comments

  • frank0314frank0314 Posts: 14,298
    edited August 2021

    Have you tried again since? It could be a number of things. The most common being either Daz was down the the time which has been an issue over the last couple months, and/or you could've had an interruption in your service.What version of DIM are you using?

    Post edited by frank0314 on
  • cherpenbeckcherpenbeck Posts: 1,413

    Not at my home PC at the moment, but I used the newest version, freshly downloaded from the DAZ site. And it did download and install DAZ STudio and the free basic items without trouble.  But did not reach my account with all my bought items.

  • jestmartjestmart Posts: 4,449

    Did you get a pop-up that asked you to agree to the EULA?

  • cherpenbeckcherpenbeck Posts: 1,413

    Yes, got it.

  • cherpenbeckcherpenbeck Posts: 1,413

    now suddenly it works without me changing anything. So it must have been the misbehaving DAZ Server.

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