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What's going on with IM??

VoxxaVoxxa Posts: 68
in Daz Studio Discussion

I've recently purchased an upgrade of the dForce Companion. Version 2.0. Now when I open Install Manager, it's on the queue for installments. Happens every time as if it won't install. What's wrong here? Should I uninstall the former version first before installing this one?!?

why the question mark.JPG
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Comments

  • frank0314frank0314 Posts: 14,049
    edited August 2021

    You image is showing that it is installed or is that the one your showing to be uninstalled?

    Post edited by frank0314 on
  • VoxxaVoxxa Posts: 68

    No it's not. Then, why the question mark if it is installed?? This repeats over and over everytime I open IM.

    no_it's_not.JPG
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  • frank0314frank0314 Posts: 14,049
    edited August 2021

    NM, Trying to figure out something

    Post edited by frank0314 on
  • VoxxaVoxxa Posts: 68

    Please see what I'm writing. Everytime I open IM, it asks me to install it again. OK?! Are we clear on that?

  • frank0314frank0314 Posts: 14,049

    Did you uninstall it to get it back to ready to install?

  • VoxxaVoxxa Posts: 68
    edited August 2021

    Of course not... if  so, why would I waste your time with that??

    Post edited by Voxxa on
  • frank0314frank0314 Posts: 14,049
    edited August 2021

    No, I'm trying to figure out if it's in both places. Is it showing in both areas or in one location at a time?

    Post edited by frank0314 on
  • Richard HaseltineRichard Haseltine Posts: 100,848

    Voxxa said:

    Of course not... if  so, why would I waste your time with that??

    You didn't try uninstalling completely and reinstalling, or it didn't help?

  • NorthOf45NorthOf45 Posts: 5,485

    Sounds like you are trying to install the plugin while Studio is running. I've had that happen before. Uninstall, close Studio and try again.

  • frank0314frank0314 Posts: 14,049
    edited August 2021

    Try uninstalling again. Then, make sure you delete it from the manifests folder C:\Users\Public\Documents\DAZ 3D\InstallManager\ManifestFiles, (should be there unless you specified a different location) and then delete the zip file from the Downloads folder, and try again. If you still get it you'll need to submit a ticket. Sorry for the confusion. It's something we've never seen before.

    Post edited by frank0314 on
  • VoxxaVoxxa Posts: 68

    Richard Haseltine said:

    Voxxa said:

    Of course not... if  so, why would I waste your time with that??

    You didn't try uninstalling completely and reinstalling, or it didn't help?

    I've install the dForce Helper 2.0 continually. As soon as I open IM it asks me to install once more. Goes on and on and on. 

  • frank0314frank0314 Posts: 14,049

    Did you try what I posted above? Did it help or giving you the same?

  • Leonides02Leonides02 Posts: 1,379

    In the dForce Helper thread this is apparently happening to multiple people.

  • VoxxaVoxxa Posts: 68
    edited August 2021

    NorthOf45 said:

    Sounds like you are trying to install the plugin while Studio is running. I've had that happen before. Uninstall, close Studio and try again.

    You were right - I had the program running while I attempted to install the it. That was apperently the case. Thanks to all of you for reaching out and helping.

    Post edited by Voxxa on
  • kyoto kidkyoto kid Posts: 41,044

    ...interesting, I just got that product but haven't got around to downloading and installing it yet.

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