Brandon Character Broken?

donalddavisdonalddavis Posts: 95
edited February 2015 in Daz Studio Discussion

I have been using the Brandon character for quite some time. It seems that it has been updated as this appears on all my machines but the nose is huge by comparison and the the base facial expression is way off from what it used to be.

Has anyone else experienced this?

Has there been an update?

Also, has there been any changes to the Genesis 2 male?

If so, I need to roll back the update as the 2-4 characters I created as Brandon as a base are now ruined.

Thanks,

Current Image
http://luxaeternacomics.com/miscellaneous/m/24898605/detail/205634#pid=2157882

Original Image
http://luxaeternacomics.com/miscellaneous/m/24898605/detail/205634#pid=2157884

Post edited by donalddavis on

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,309
    edited December 1969

    Judging by the way the new image hides more of the ears than the old I think at least part of the issue is that your camera has a lower Focal Length setting in the new image.

  • Hiro ProtagonistHiro Protagonist Posts: 699
    edited February 2015

    My Brandon is fine. I'm pretty certain it has not been updated (package date Dec 2013). All my files (via DIM) are updated so I can't see it being the fault of any updates.

    Do you get this if you dial Brandon from base G2M in the Shaping tab? The shapes used are Brandon Body 1.0, Brandon Head 1.0, M6 Body 0.35 and M6 Head 0.30.

    If that looks as expected perhaps the figure preset has because corrupted or accidentally changed. Or if you get the issue on dialling the head, that shape file has gone wonky (or if you were applying the shapes by your own saved preset, something has happened to that).

    Post edited by Hiro Protagonist on
  • donalddavisdonalddavis Posts: 95
    edited December 1969

    Judging by the way the new image hides more of the ears than the old I think at least part of the issue is that your camera has a lower Focal Length setting in the new image.

    No cameras where used. These are renders strait from the perspective view.

  • donalddavisdonalddavis Posts: 95
    edited December 1969

    My Brandon is fine. I'm pretty certain it has not been updated (package date Dec 2013). All my files (via DIM) are updated so I can't see it being the fault of any updates.

    Do you get this if you dial Brandon from base G2M in the Shaping tab? The shapes used are Brandon Body 1.0, Brandon Head 1.0, M6 Body 0.35 and M6 Head 0.30.

    If that looks as expected perhaps the figure preset has because corrupted or accidentally changed. Or if you get the issue on dialling the head, that shape file has gone wonky (or if you were applying the shapes by your own saved preset, something has happened to that).

    I suspect that you are correct. I will give what you suggest a try. What do you suggest to fix it. :)

    Thanks,

  • Richard HaseltineRichard Haseltine Posts: 102,309
    edited December 1969

    aeternali said:
    Judging by the way the new image hides more of the ears than the old I think at least part of the issue is that your camera has a lower Focal Length setting in the new image.

    No cameras where used. These are renders strait from the perspective view.

    Perspective view still has a focal length, you can adjust it by right-dragging on the magnifying glass icon at top-right of the viewport. Try right-dragging in a downward direction and see if the face improves.

  • donalddavisdonalddavis Posts: 95
    edited February 2015

    aeternali said:
    Judging by the way the new image hides more of the ears than the old I think at least part of the issue is that your camera has a lower Focal Length setting in the new image.

    No cameras where used. These are renders strait from the perspective view.

    Perspective view still has a focal length, you can adjust it by right-dragging on the magnifying glass icon at top-right of the viewport. Try right-dragging in a downward direction and see if the face improves.

    Thanks, but seems to not be the issue, Hiro is correct.

    If I start with the Genesis 2 base male and move the Brandon Slider to the right, it is correct.

    If I load the Brandon character from the product itself, not from my scene, the shape of the head is distorted.

    I tried this on a new machine, I started out with the base installation plus Brandon. No issue.

    When I installed all of the products the new machine has the same problem.

    So, there is a product that is causing this and I do not know how to figure out which.

    Here is a side by side picture.

    http://files.enjin.com.s3.amazonaws.com/783924/module_gallery/original/2158499.jpg

    The one on the left is created by using Products - B - Brandon - Actor
    The one on the right is created by using Genesis 2 Male and sliding the Brandon slider to the right under shaping.

    Actually, it seems to be doing this for every Genesis 2 male character.

    Post edited by donalddavis on
  • donalddavisdonalddavis Posts: 95
    edited December 1969

    Ethnics for Genesis 2 Males is causing the problem.

    If I uninstall this product the issue goes away.

    It appears that it changes the default settings as the morphs are loaded. Not sure how I can prove that outside of the uninstall/reinstall.

    Thanks,

    Don

  • donalddavisdonalddavis Posts: 95
    edited December 1969

    Apologize for replying to myself but maybe someone could explain this.

    There is Brandon the character
    http://www.daz3d.com/brandon

    and also
    Ethnics for Genesis 2 Male(s)
    http://www.daz3d.com/ethnics-for-genesis-2-male-s

    Which has a Brandon morph.

    I think these two collided but I have no idea on how this happened. It seems that the morphs collided because they have the same name and use the same base model. Also, I have no idea what I am talking about here so someone please jump in here. :)

  • Cake OneCake One Posts: 381
    edited December 1969

    Hello
    Thank you for alerting me on this issue

    Daz Morphs are quite standards and use specific names for head and body shape.
    So when the Brandon character is dialed, it calls the brandon body morph and brandon head morph sliders to go to 1.

    Unfortunately, both head morphs have the same name so when your brandon character is dialed, it automatically calls brandon character head morph and the Ethnic brandon head shape as well.

    I'm sorry about this issue.

    Ok, so this is the "why". Now we need to find a "fix".
    I'll talk to DAZ support when they are available tomorrow and we'll try to see what can be done.

    Thank you for your patience
    C.

  • donalddavisdonalddavis Posts: 95
    edited February 2015

    Cake One said:
    Hello
    Thank you for alerting me on this issue

    Daz Morphs are quite standards and use specific names for head and body shape.
    So when the Brandon character is dialed, it calls the brandon body morph and brandon head morph sliders to go to 1.

    Unfortunately, both head morphs have the same name so when your brandon character is dialed, it automatically calls brandon character head morph and the Ethnic brandon head shape as well.

    I'm sorry about this issue.

    Ok, so this is the "why". Now we need to find a "fix".
    I'll talk to DAZ support when they are available tomorrow and we'll try to see what can be done.

    Thank you for your patience
    C.

    Thanks for your reply and for your explanation.

    It totally makes sense. No problem, now that I understand what is happening. :)

    So if you have both products and use both, that would be the only time you would encounter this issue?

    Please let me know when you have a patch.

    Respectfully,

    Post edited by donalddavis on
  • Cake OneCake One Posts: 381
    edited December 1969

    aeternali said:

    So if you have both products and use both, that would be the only time you would encounter this issue?

    Please let me know when you have a patch.

    Respectfully,

    Well, the "quick fix" for me would be to rename the Ethnics Brandon head morph, just adding a sign in the morph label so there is no confusion, but even if it would work for you in this case, it may mess some other users work.

    For instance if you have a saved scene using the ethnics brandon head morph and you try to open that scene after applying my quick fix, there will be a mistake a no reference to the original morph.

    This is why i need to see with DAZ support what would be the best way to fix this.
    Thanks
    C.

  • vwranglervwrangler Posts: 4,901
    edited December 1969

    aeternali said:
    Apologize for replying to myself but maybe someone could explain this.

    There is Brandon the character
    http://www.daz3d.com/brandon

    and also
    Ethnics for Genesis 2 Male(s)
    http://www.daz3d.com/ethnics-for-genesis-2-male-s

    Which has a Brandon morph.

    I think these two collided but I have no idea on how this happened. It seems that the morphs collided because they have the same name and use the same base model. Also, I have no idea what I am talking about here so someone please jump in here. :)

    I have the same characters and the same issue, although I didn't know it until now.

    And something truly weird is going on. I downloaded and reinstalled DAZ Brandon, just to see if maybe DAZ had updated their version of Brandon to deal with the issue on their own, and the CakeOne Brandon head morph disappeared from the Parameters and Shaping tabs. That parameter slider is a pale green normally, and it just vanished. I think it's still active -- the file is still there, anyway -- it's just that something is throwing Studio off really badly. And no matter what I do, I can't get the CakeOne Brandon to reappear.

    HOWEVER. If I then reinstall the CakeOne Ethnics morphs, the DAZ Brandon Head slider disappears.

    And then, if I edit the CakeOne Brandon morph in any way, shape or form, that one disappears again.

    I have no clue what's going on.

    In any event, for now, I've removed the C1 Ethnics Brandon. I haven't used it yet, although I've used most of the others, and I figure I can hold off until whatever this is gets fixed by whoever needs to fix it. (I've barely used DAZ Brandon, but since I actually have used him, I'd just as soon not break existing scenes.)

  • Hiro ProtagonistHiro Protagonist Posts: 699
    edited December 1969

    I'm glad I was able to help get to the bottom of this problem, aeternali, and that it seems that there's a solution.

  • Cake OneCake One Posts: 381
    edited December 1969

    Well, once again, no product is faulty.

    We just have the case where 2 Pas chose the same name for a same head morph (I now it's not about the name itself but more intern hidden label but i feel no need to go complicated on this one) and Studio seems to feel confused about it so instead of breaking everything, or freeze, or crash or stop the earth rotation, it just decided that it will only apply the LAST one installed (erasing the previous one).

    Good Guy Studio ;)

    I'm waiting for the Daz office to open on monday morning (yeah, they need to have some rest too ;) ) to submit it and we'll see what can be done
    Thanks
    C.

  • donalddavisdonalddavis Posts: 95
    edited December 1969

    Cake One said:
    aeternali said:

    So if you have both products and use both, that would be the only time you would encounter this issue?

    Please let me know when you have a patch.

    Respectfully,

    Well, the "quick fix" for me would be to rename the Ethnics Brandon head morph, just adding a sign in the morph label so there is no confusion, but even if it would work for you in this case, it may mess some other users work.

    For instance if you have a saved scene using the ethnics brandon head morph and you try to open that scene after applying my quick fix, there will be a mistake a no reference to the original morph.

    This is why i need to see with DAZ support what would be the best way to fix this.
    Thanks
    C.

    I understand. I am getting an education on how these things work, which is good.

    Thanks,

  • donalddavisdonalddavis Posts: 95
    edited February 2015

    Cake One said:
    Well, once again, no product is faulty.

    We just have the case where 2 Pas chose the same name for a same head morph (I now it's not about the name itself but more intern hidden label but i feel no need to go complicated on this one) and Studio seems to feel confused about it so instead of breaking everything, or freeze, or crash or stop the earth rotation, it just decided that it will only apply the LAST one installed (erasing the previous one).

    Good Guy Studio ;)

    I'm waiting for the Daz office to open on monday morning (yeah, they need to have some rest too ;) ) to submit it and we'll see what can be done
    Thanks
    C.

    I did not mean to imply that any product was faulty, only that there was overlap or collision with the Morph/Character name.

    They both work independently.

    Also, the responses from everyone has been great and enlightening.

    Thanks,

    Don

    Post edited by donalddavis on
  • Cake OneCake One Posts: 381
    edited December 1969

    Just a quick update
    Daz team have been informed and they are working on a fix right now.
    I have been told it should be fixed today or tomorrow.
    I'll post it here when i know more :)
    Thanks
    C.

  • donalddavisdonalddavis Posts: 95
    edited December 1969

    Perfect, thanks

  • Cake OneCake One Posts: 381
    edited December 1969

    Hello Everyone

    Daz has kindly informed me that they handled the problem by renaming the Brandon head shape located in the Ethnics pack.

    Just update the product (for exemple via DIM) and the issue is gone.

    Unfortunately, if you had a scene saved with the ethnics Brandon character (anterior to the update) , you'll have to reapply the morph when you open the scene (due to name changed) but that's it. Once saved again, the scene will fonction properly and normally.

    Thanks
    Cecile

  • KeryaKerya Posts: 10,943
    edited December 1969

    Please - what is the new name of your Brandon?

  • RCDescheneRCDeschene Posts: 2,801
    edited December 1969

    Wow, I was about to buy the Ethnics pack myself. Good thing I waited. Thanks for taking care of this, CakeOne. :)

  • Cake OneCake One Posts: 381
    edited December 1969

    Kerya said:
    Please - what is the new name of your Brandon?

    After inquiry, the name istelf hasn't changed, it's its internal label that is different, meaning that in your dials, there will be no difference at all.

    C.

  • Cake OneCake One Posts: 381
    edited December 1969

    Wow, I was about to buy the Ethnics pack myself. Good thing I waited. Thanks for taking care of this, CakeOne. :)

    You're welcome :)
  • KeryaKerya Posts: 10,943
    edited December 1969

    Thank you! :) :) :)

  • donalddavisdonalddavis Posts: 95
    edited December 1969

    Cake One said:
    Kerya said:
    Please - what is the new name of your Brandon?

    After inquiry, the name istelf hasn't changed, it's its internal label that is different, meaning that in your dials, there will be no difference at all.

    C.

    Wow, this is perfect. My issue has been resolved. Thanks for helping with this.

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