Not able to download product I purchased a few minutes ago

Petra

I always install products manually because I customised my Content Library.

I am not using Smart Content and I just tried to download and install with DIM but that will not work either.

When I try to download the products from the website I get this error message which I have attached to this post.

I am running Windows 11 and wonder if that could be why this happens.

I have no trouble download other products from here.

Matt_Castle

There's already several threads on the same subject. This is the one the mods are directing people to use to keep everything in the same place: https://www.daz3d.com/forums/discussion/524986/dim-won-t-download-new-purchases

Petra

Matt_Castle said:

There's already several threads on the same subject. This is the one the mods are directing people to use to keep everything in the same place: https://www.daz3d.com/forums/discussion/524986/dim-won-t-download-new-purchases

Thank you for your reply and the link.

I was not aware of it.

:) 

xyer0

Petra said:

Matt_Castle said:

There's already several threads on the same subject. This is the one the mods are directing people to use to keep everything in the same place: https://www.daz3d.com/forums/discussion/524986/dim-won-t-download-new-purchases

Thank you for your reply and the link.

I was not aware of it.

:) 

That one's been closed too. We're just going to pretend that this isn't happening. Seems to be a trend. 

Richard Haseltine

We are closing these threads as there really isn't anything to be done - we are sinmply waiting on Daz, or the service provider as the case may be, to fix the issue. If you bookmark the linked thread you will get a notification when there is an update with news. In the meantime Connect (installing through Daz Studio) does seem to be working better, at least (I just purchased three items, all failed in DIM but succeeded via Connect).