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What's up with Toy Piano?

cecilia.robinsoncecilia.robinson Posts: 2,208
edited December 1969 in The Commons

I got a newsletter advertising a new weekly freebie called Toy Piano: http://www.daz3d.com/toy-piano. But it shows up as $9,07 - what's wrong? A screenshot is attached below.

Toy_Piano.png
575 x 207 - 166K

Comments

  • Charlie JudgeCharlie Judge Posts: 12,908
    edited February 2015

    It is free with purchase or free to PC members. It's hard to see but look in the lower left of the image

    freebie.jpg
    853 x 347 - 42K
    Post edited by Charlie Judge on
  • cecilia.robinsoncecilia.robinson Posts: 2,208
    edited February 2015

    Then shouldn't it be written openly? I go to the mailbox, see the newsletter, click, the link doesn't fit the information provided, so I take a screenshot and go here.

    EDIT

    Your screenshot has the small print... What's wrong with my mailbox then?

    Post edited by cecilia.robinson on
  • Charlie JudgeCharlie Judge Posts: 12,908
    edited February 2015

    cecilia.robinson said:
    Then shouldn't it be written openly? I go to the mailbox, see the newsletter, click, the link doesn't fit the information provided, so I take a screenshot and go here.

    EDIT

    Your screenshot has the small print... What's wrong with my mailbox then?

    Don't know. Maybe it is the way the image is displayed in your browser. Anyway, compared to mine, it looks like your screen shot is more cropped.

    Post edited by Charlie Judge on
  • cecilia.robinsoncecilia.robinson Posts: 2,208
    edited December 1969

    I don't know how they do that, but the guys at the marketing department are somehow able to correct a newsletter. Possibly through the web version. It did happen once that the contents of the newsletter changed. I guess that's the problem.

  • 3WC3WC Posts: 1,114
    edited December 1969

    Speaking of newsletters, how do I sign up for those? I go to messages in my account, click on newsletters, and nothing shows up.

  • barbultbarbult Posts: 24,863
    edited December 1969

    cecilia.robinson said:
    I don't know how they do that, but the guys at the marketing department are somehow able to correct a newsletter. Possibly through the web version. It did happen once that the contents of the newsletter changed. I guess that's the problem.
    The newsletter doesn't contain the actual image you see. It just contains a web link to the image on the DAZ servers. In this case, that link is (http://www.daz3d.com/newsletter/2015/special/02-24fantasyandfuture/freebie.jpg). They can, and do, change that image whenever they want to, so what you originally see the first time you read the email message is not always what you get the next time you look at it. That is what happened to you.They goofed up, and they fixed it later.
  • ChoholeChohole Posts: 33,604
    edited February 2015

    The image Charlie posted was there when I first read the newsletter and that was several hours before anything was posted here. Around 9:00am gmt.

    Are you sure you got all of the banner in your image? It looks as if part of the asterisk to a foot note is just visible in the screenshot, though the text is quite small and easy to miss if you aren't expecting it.

    Post edited by Chohole on
  • fixmypcmikefixmypcmike Posts: 19,613
    edited December 1969

    If you compare the images in the first two posts it is clear the first one is severely cropped. Do you have this problem with other emails? Perhaps you should switch to a better email application.

  • barbultbarbult Posts: 24,863
    edited February 2015

    I'm sure I saw what Cecilia posted when I first read the DAZ email, because I was expecting to see "free for PC", and I noticed that there wasn't any caveat at all. I didn't make a screen shot, though. l'm in Seattle this week and probably read the message shortly after it was received, around 11:40 pm local time (12:40 am DAZ time). The order confirmation email for the purchase arrived at 11:53 pm local time.

    I use Outlook 2007 on the PC and the android Email app on the phone. Both now show Charlie's version. I never have any image cropping issues with them that I am aware of. So something changed somewhere. (Or I'm blind or crazy %-P) But at least I'm not alone!

    Anyway, the original question has been well answered, I think.

    Post edited by barbult on
  • DAZ_Thai_AdminDAZ_Thai_Admin Posts: 85
    edited December 1969

    cecilia.robinson said:
    I got a newsletter advertising a new weekly freebie called Toy Piano: http://www.daz3d.com/toy-piano. But it shows up as $9,07 - what's wrong? A screenshot is attached below.

    The item is free with purchase of any non-free item, not just with purchase of one of today's new releases.

  • barbultbarbult Posts: 24,863
    edited December 1969

    Ah, so the text on the image is still wrong. I got it free without purchasing anything else. Originally I thought it was free for everyone, then I assumed it was free without purchase because I am a PC+ member, but it doesn't say anything about it being free for PC, either. So the conditions for getting it free are still confusing, I guess.

  • scathascatha Posts: 756
    edited February 2015

    tsinger said:
    cecilia.robinson said:
    I got a newsletter advertising a new weekly freebie called Toy Piano: http://www.daz3d.com/toy-piano. But it shows up as $9,07 - what's wrong? A screenshot is attached below.

    The item is free with purchase of any non-free item, not just with purchase of one of today's new releases.

    So it is another falsely advertised non-freebie, since a purchase is required unless you're a PC member.... figures.
    You do realise that once a purchase is required, it is no longer a freebie, right?

    Post edited by scatha on
  • ChoholeChohole Posts: 33,604
    edited February 2015

    scatha said:
    tsinger said:
    cecilia.robinson said:
    I got a newsletter advertising a new weekly freebie called Toy Piano: http://www.daz3d.com/toy-piano. But it shows up as $9,07 - what's wrong? A screenshot is attached below.

    The item is free with purchase of any non-free item, not just with purchase of one of today's new releases.

    So it is another falsely advertised non-freebie, since a purchase is required unless you're a PC member.... figures.

    It is advertised as requiring a purchase so there is no false advertising involved.

    Post edited by Chohole on
  • ChoholeChohole Posts: 33,604
    edited December 1969

    barbult said:
    Ah, so the text on the image is still wrong. I got it free without purchasing anything else. Originally I thought it was free for everyone, then I assumed it was free without purchase because I am a PC+ member, but it doesn't say anything about it being free for PC, either. So the conditions for getting it free are still confusing, I guess.

    This was spotted and reported early yesterday morning, but because they do not edit newsletters once they have been despatched it has been amended in today's PC newsletter.

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