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West Park Props Not Loading

Geminii23Geminii23 Posts: 1,328
in The Commons

So I am having an issue with the West Park Day Clinic and Props.  I keep getting an error when I try to load any of the items into a scene.  For instance:

2021-12-11 16:25:34.438 Merging file wpdrc_arm_chair.daz...
2021-12-11 16:25:34.495 Unable to find file for storable: data/3_0/wpdrc_arm_chair_7513/arrm_chair/wpdrc_arm_chair_7513_arrm_chair/geometry.dso

I've installed everything through DIM and I own every single West Park/East Park combination of items.  I have also tried to now install several of the products through Connect just in case that might fix the issue.  No such luck.

Any advice?

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,464

    Do you mean https://www.daz3d.com/west-park-day-room ? It has been updated to use .dsf/.duf files, rather than the old .daz/.dso format - if you are using an older material set that is still set to look for the .dso files, but you have the current version of the abse, then you will get that - make sure the add-on is also updated, or just use the material files if it has them rather than the retextured scene.

  • Geminii23Geminii23 Posts: 1,328

    Yeah, I've tried installing everything first with DIM, then I logged in and tried to install with Connect.  And I own every single product in this lineup including the iRay addons.

  • cridgitcridgit Posts: 1,757
    edited May 2022

    Redacted

    Post edited by cridgit on
  • Catherine3678abCatherine3678ab Posts: 8,394

    For the old files, such as the ones calling for folder 3, be sure that the Poser files are also selected for DIM to see and offer. Folder 3 indicates they were made for D/S3, i.e. they are old.

    For old files [and some 3rd party] NoteTab Light [freeware] is an excellent investment.

    1. Close D/S.
    2. Open up the files for the props, figure, etc. and see where they are looking for their data, textures, etc.
    3. Look for all those items located somewhere under My Library and/or Runtime.
    4. Edit the files from #2 so they will look in the correct folders.
    5. When done, open D/S and hope everything loads as desired. Tweak texture settings, etc. and save out any new mat files you might want.

  • alan bard newcomeralan bard newcomer Posts: 2,238

    some of the buildings are in daz but props are in poser and don't load...
    ---
    but looking at the data folders etc... it's a rat's nest. 
    ---
    I think I'll reinstall them all. 
    Parkside Data .. would be all jacks work? 
    so there's a 3.0 a Jack folder and bunch just loose

  • alan bard newcomeralan bard newcomer Posts: 2,238
    edited December 2021

    the props are in the architecture folder in the DS content
    Okay... the location of a lot of these is funky probably because done over a period of time.
    But the wonderful thing (yes I said that) is that the duf file tells the program where to look for the data
    so you can copy the duf & ping files for the props that are in the architecture folder and paste them into the props folder 
    I put them in an annotated folder. 
    You can also put them anywhere on your computer
    last image the folder is copied to another drive and into a daz directory and the items will merge into the scene from there. 
    So you can override the strange arrangement of the west park stuff by creating your own folder with just the stuff you want the way you want it arranged. 
    ---
    this will not solve actual missing textures etc but will at least let you find the duff files logically. particularly props that are not in the props file. 
    pic 1 should show where the props are in the daz folder
    pic 2 where I put the duf & pings on the higher props level folder
    pic 3 where I moved the partwest folder to a different drive and the dufs still worked

     

     

     

     

    parkside props.JPG
    2181 x 1159 - 214K
    props with parkside.JPG
    1900 x 1050 - 158K
    park props on other drive.JPG
    1899 x 1046 - 152K
    Post edited by alan bard newcomer on
  • cridgitcridgit Posts: 1,757
    edited May 2022

    Redacted

    Post edited by cridgit on
  • Richard HaseltineRichard Haseltine Posts: 102,464

    cridgit said:

    alan bard newcomer said:

    the props are in the architecture folder in the DS content
    Okay... the location of a lot of these is funky probably because done over a period of time.
    But the wonderful thing (yes I said that) is that the duf file tells the program where to look for the data
    so you can copy the duf & ping files for the props that are in the architecture folder and paste them into the props folder 
    I put them in an annotated folder. 
    You can also put them anywhere on your computer
    last image the folder is copied to another drive and into a daz directory and the items will merge into the scene from there. 
    So you can override the strange arrangement of the west park stuff by creating your own folder with just the stuff you want the way you want it arranged. 
    ---
    this will not solve actual missing textures etc but will at least let you find the duff files logically. particularly props that are not in the props file. 
    pic 1 should show where the props are in the daz folder
    pic 2 where I put the duf & pings on the higher props level folder
    pic 3 where I moved the partwest folder to a different drive and the dufs still worked

     

     

     

     

    It just boggles my mind that it takes 1 person a few minutes to fix a problem like this. Over the years there are dozens if not hundreds of customers that have had to resort to similar solutions. But nobody at DAZ has thought it worthwhile for DAZ to invest exactly the same amount of effort - ONCE - to save hundreds if not thousands of customer hours on the same problem.

    Those the user-facing files, the error relates to the assets called by the user facing files.

  • Richard HaseltineRichard Haseltine Posts: 102,464

    Catherine3678ab said:

    For the old files, such as the ones calling for folder 3, be sure that the Poser files are also selected for DIM to see and offer. Folder 3 indicates they were made for D/S3, i.e. they are old.

    For old files [and some 3rd party] NoteTab Light [freeware] is an excellent investment.

    1. Close D/S.
    2. Open up the files for the props, figure, etc. and see where they are looking for their data, textures, etc.
    3. Look for all those items located somewhere under My Library and/or Runtime.
    4. Edit the files from #2 so they will look in the correct folders.
    5. When done, open D/S and hope everything loads as desired. Tweak texture settings, etc. and save out any new mat files you might want.

    The My Library folder will not appear in the path inside the files, it is a content directory. The Runtime (and Data) folders are used in relative paths within the content directory, but in this case the file is calling on a .dso so there is a fair chance it is an uneditable .daz file and that the assets are not there at all.

  • Richard HaseltineRichard Haseltine Posts: 102,464

    Geminii23 said:

    Yeah, I've tried installing everything first with DIM, then I logged in and tried to install with Connect.  And I own every single product in this lineup including the iRay addons.

    What is the error coming from - a base fiels or a fiel from an add-on? If it's the latter, have you tried what I sueggested (soemwhat) earlier, load the base set then apply the materials presets from the add-on (rather than trying to use the pre-load scene from the add-on)?

  • NorthOf45NorthOf45 Posts: 5,546

    I don't know what all y'all are doing with West Park products, but I have absolutely no problem loading any of them, and I have them all. Texture add-ons, Iray add-ons, you name it. All are available in native .duf format (except two of the defunct "The Overlook" sets from Moyra, Ward and Lobby, but the material presets still work on the .duf sets). Sure, the locations are bit scattered after ten years of releases, but is that something you have never encountered? Ever? I use Custom Categories, so I don't really care where the bits and pieces are found.

  • Geminii23Geminii23 Posts: 1,328

    Ok, I finally got the problem fixed as far as I can tell.  I went into DIM and turned on all the options for downloads.  DS 5, 4.5, 4 and Poser 9.  This gave me all the possible installers.  Legacy and PS.  So I installed all of them and now I can use all props without errors from Smart Panel.

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,535
    edited December 2021

    I don't have issues but I download all the Poser files as well, I suspect it uses the same maps etc and the DAZ ones were the addin.

    Some of The Dreamhome is the thing that gives me issues as the DAZ files overwrite and mess up the Poser ones and vice versa so one has to choose which to install.

    I have the predominantly Poser ones on one computer and DAZ ones on the other one!

    Persian Palace for Aslan Court is another one that has some overwrite clash but since Moyra left that won't get fixed

    ... and Cloudflare made this reply take far longer than I can be bothered with

    Post edited by WendyLuvsCatz on
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