Adena Hair for Genesis 8 and 8.1 Female

jhand002

Good afternoon, DAZ.

I seem to be having trouble finding and installing the Adena Hair for Genesis 8 and 8.1 Female that I purchased today. It is not appearing in Daz Central or Daz Install Manager. There is also no way to manually download and install it.

Product info here: Adena Hair for Genesis 8 and 8.1 Female | Daz 3D

Any assistance would be appreciated. 

darrylriser_e0d31c6dd4

I'm having the same problem.

SlickSHWart

Same here.

Richard Haseltine

Does this link open its product library page, and if it does are there files https://www.daz3d.com/downloader/customer/files#prod_84158 ? It looks as if it has files associated - it lists the installaltion methods - so I'm not sure what could be going on.

darrylriser_e0d31c6dd4

Richard Haseltine said:

Does this link open its product library page, and if it does are there files https://www.daz3d.com/downloader/customer/files#prod_84158 ? It looks as if it has files associated - it lists the installaltion methods - so I'm not sure what could be going on.

The link opens the product page, but when you click on the download link, instead of downloading the file, it opens a page that says:

 

{
  "code": "not_found",
  "message": "File with such name does not exist.",
  "status": 404
}

Richard Haseltine

darrylriser_e0d31c6dd4 said:

Richard Haseltine said:

Does this link open its product library page, and if it does are there files https://www.daz3d.com/downloader/customer/files#prod_84158 ? It looks as if it has files associated - it lists the installaltion methods - so I'm not sure what could be going on.

The link opens the product page, but when you click on the download link, instead of downloading the file, it opens a page that says:

 

{
  "code": "not_found",
  "message": "File with such name does not exist.",
  "status": 404
}

Thank you, I will report it.

TheGGspot

same here

VilleS

Same issue here. Product cannot be installed. Thank you for looking into this.

Richard Haseltine

This seems to be fixed

VilleS

Yes, it's working now. Thanks :)

jhand002

Thanks again for your assistance, admins.