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store loading problem

thistledownsnamethistledownsname Posts: 1,331
edited December 1969 in The Commons

For some reason the store part of the website has stopped working for me. It works fine on my other computers, and I can get to the forums, but when I go to the store it just shows the banner at the top then a bunch of black boxes that all say loading. The drop-down filters don't work either.

It all worked a few days ago. Any advice?

Comments

  • ChoholeChohole Posts: 33,604
    edited December 1969

    Clear your daz cookies and then try again

  • thistledownsnamethistledownsname Posts: 1,331
    edited December 1969

    Did not solve the problem.

  • DAZ_RawbDAZ_Rawb Posts: 817
    edited December 1969

    What browser and browser version are you using?

    Also, we have seen this happen once before because some malware was attempting to modify the returned data and was messing up the ajax responses returned from the store. You may want to try running some malware/spyware cleaning utilities or turning off extensions in your browser and try again.

  • thistledownsnamethistledownsname Posts: 1,331
    edited December 1969

    Thank you very much. Malwarebytes took a long time to run, but it found some stuff related to Conduit Search. Once I cleared that out, the website is working fine.

    Using internet explorer 11.

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