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I need help changing the email address associated with my forum account.

cunningfcunningf Posts: 32
edited December 1969 in The Commons

I need to change the email address associated with my Daz3d Account.
I've been successful in changing the email on my store account.
When I try to change email account associated with the forums (via the Control Panel) I get a message that I need to put in a password.
When I put in my store account password the forum rejects it as invalid.

Is there any way an admin can re-sync the forum account password to the store account password?

Thanks in advance.

Comments

  • ChoholeChohole Posts: 33,604
    edited December 1969

    AFAIK the email that is used for your store account is the same one that is used in the forums. When HImself (my other half) changed his email address both changed simultaneously

  • cunningfcunningf Posts: 32
    edited December 1969

    I wish that was the case for me.
    I'm logged into the store using the new email address but the forum & notifications are still showing the old address.

  • ChoholeChohole Posts: 33,604
    edited December 1969

    Drop a note to Customer Services using the Contact us button from the bottom of the page and filing a help request.

  • Richard HaseltineRichard Haseltine Posts: 102,805
    edited December 1969

    Send me a PM with your new email and I may be able to update it - though if you've already opened a support ticket it may avoid confusion to wait on that.

  • cunningfcunningf Posts: 32
    edited December 1969

    That's fixed.
    Thanks for the help.

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