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Notice from Substance 3D

memcneil70memcneil70 Posts: 4,276
in The Commons

I received an email from Substance 3D an hour ago. Not sure if anyone else knows about this, but I thought I would share.

Substance

On September 30, 2022, we are permanently turning off access to all Substance3d.com accounts. With this change, you will no longer have access to content hosted on the website.

Action Item: before September 30, 2022, please login to your Substance3d.com account and download your invoices and, if applicable, any perpetual license keys. Note that your perpetual licenses will continue to work normally, and your license key files will allow you to re-activate the software if needed. However, the Substance Launcher will not be usable anymore.

 

I am downloading new copies of all my files and my keys now.

Mary

Comments

  • nicsttnicstt Posts: 11,715

    yup, got too.

  • colongraphics colongraphics Posts: 78

    Looks like they go bought by Adobe. 

  • frank0314frank0314 Posts: 14,254

    Pretty soon Adobe will own all of the graphics sotware out there on the market

  • Charlie JudgeCharlie Judge Posts: 12,867

    frank0314 said:

    Pretty soon Adobe will own all of the graphics sotware out there on the market

    And probably convert it to subscription only. 

  • frank0314frank0314 Posts: 14,254

    Charlie Judge said:

    frank0314 said:

    Pretty soon Adobe will own all of the graphics sotware out there on the market

    And probably convert it to subscription only. 

    Well of course, gotta get what they can out of the users that depend on the software on a daily bases.

  • ZippyGuitarZippyGuitar Posts: 849
    I thought Adobe already owned Substance 3D?
  • hjakehjake Posts: 934

    Charlie Judge said:

    frank0314 said:

    Pretty soon Adobe will own all of the graphics sotware out there on the market

    And probably convert it to subscription only. 

     

    Not true!!! You still have free access to Microsoft Paint. ROFL :-)

     

  • Richard HaseltineRichard Haseltine Posts: 102,309

    I think it is still possible to buy perpetual licenses for the Substance applications, with updates for the current calendar year, on Steam.

  • Fungible UserFungible User Posts: 456

    Yup, got the message too, but I am very sceptical of what it will mean in the future for perpetual licence holders. When Adobe went subscription I was still happy to use my CS6 version. I had bought/upgraded each of my photoshop versions prior to that and stopped when it went to subscription. A year later I was continually harrassed by Adobe because they stated I was using an illegal version of CS6. After numerous phone calls and emails, which spanned across a year of grief, they finally succumbed and sent me a message stating that I was in fact using a licenced copy. No apology, no nothing. I like the version of Substance Pianter I have, as it allows to paint across seams. I will most likely be one of those people who say, yup, still using Substance Painter 7.(something or other) 10 years down the line. I have a friend who has bought their version from Steam and it does unclude maintenance for a time, so there is still hope - but doubt it will take long before Adobe completes its takeover 100%. C'mon Blender - give them a run for their money!!

  • Kev914Kev914 Posts: 1,115

    I never got a notice. So what exactly are you downloading. I went into my account and I show three items. A license key and a version of Substance Painter. The first entry is different. But the second two have the same number on the license key as well as showing the same version of Substance. When you download the license keys, they are all named the same so they would overwrite each other unless you save them to different folders. There is also a link to access older versions of the program.

  • Kev914Kev914 Posts: 1,115

    When I went back, I noticed that I have keys for 3 things:

    Susbstance Painter 3D

    Substance Automation Toolkit Indie

    Substance Designer

    The automation toolkit doesn't let you download the program. It give an error. For the others, you can download the latest version you were entiled to. But you can also download previous versions. Any point in downloading the older versions?

  • TheMysteryIsThePointTheMysteryIsThePoint Posts: 3,008

    Fungible User said:

    ...C'mon Blender - give them a run for their money!!

    You (we) are in luck... texture painting is one of Blender's Strategic Goals for 2022.

  • memcneil70memcneil70 Posts: 4,276

    KevinH said:

    I never got a notice. So what exactly are you downloading. I went into my account and I show three items. A license key and a version of Substance Painter. The first entry is different. But the second two have the same number on the license key as well as showing the same version of Substance. When you download the license keys, they are all named the same so they would overwrite each other unless you save them to different folders. There is also a link to access older versions of the program.

    Kevin it was a email from the company. I bought my copies of the programs from them when it was announced Adobe was going to buy them up, and I got in and bought a perpetual license in 2019. At that time it was supposed to be honored. Apparently Adobe is not good for their word. I know other products I bought from Adobe were not honored when I had crashes and I was unable to download them again and no help.

    I flat out don't recommend Adobe as a corporation with a reputation to trust.

     

  • charlescharles Posts: 849

    I let my subscription expire and picked it up under Adobe Cloud, which I had anyway.

    I don't have to screw around replacing keys each time I want to use it anymore.

     

  • TheMysteryIsThePointTheMysteryIsThePoint Posts: 3,008

    Fungible User said:

    Yup, got the message too, but I am very sceptical of what it will mean in the future for perpetual licence holders. When Adobe went subscription I was still happy to use my CS6 version. I had bought/upgraded each of my photoshop versions prior to that and stopped when it went to subscription. A year later I was continually harrassed by Adobe because they stated I was using an illegal version of CS6. After numerous phone calls and emails, which spanned across a year of grief, they finally succumbed and sent me a message stating that I was in fact using a licenced copy. No apology, no nothing. I like the version of Substance Pianter I have, as it allows to paint across seams. I will most likely be one of those people who say, yup, still using Substance Painter 7.(something or other) 10 years down the line. I have a friend who has bought their version from Steam and it does unclude maintenance for a time, so there is still hope - but doubt it will take long before Adobe completes its takeover 100%. C'mon Blender - give them a run for their money!!

    The planets are aligning.

    https://code.blender.org/2022/02/layered-textures-design/

     

  • kyoto kidkyoto kid Posts: 41,200
    edited March 2022

    TheMysteryIsThePoint said:

    Fungible User said:

    ...C'mon Blender - give them a run for their money!!

    You (we) are in luck... texture painting is one of Blender's Strategic Goals for 2022.

    ...yeah I just received Andrew's newseletter on that yesterday.  

    Adobe's becoming the "MIller/Coors" of graphics software. 

    Post edited by kyoto kid on
  • Fungible UserFungible User Posts: 456

    TheMysteryIsThePoint said:

    Fungible User said:

     C'mon Blender - give them a run for their money!!

    The planets are aligning.

    https://code.blender.org/2022/02/layered-textures-design/

    I kinda had an inkling that this may happen, and nothing could make me happier than this recent announcement. Blender is going from strength to strength and I love it. I was reading some of the comments at the end of that announcement post, and it saddens me sometimes that people forget that Blender is completely for free, buuuut, I guess you can't please all of the people all of the time. There were, however, some very constructive feedback comments.

  • kyoto kidkyoto kid Posts: 41,200
    edited March 2022

    ...the only downside, won't be able to use it until i can upgrade to W11. Still on 7 Pro.

    Post edited by kyoto kid on
  • McGyverMcGyver Posts: 7,066
    edited March 2022

    kyoto kid said:

    ...the only downside, won't be able to use it until i can upgrade to W11. Still on 7 Pro.

    I believe version 2.92 was the last version of Blender to work with Windows 7... Until you are forced to upgrade to Windows 11, you might want to try this this plug-in... it works with versions 2.82 and above... 

    Layer Painter: https://blendermarket.com/products/layerpainter

    I haven't tried it yet as I just read about to last night, but it sounds pretty interesting.

    Cheers... please excuse me now while I go back to my self imposed forum exile.

     

    (This is a free plug-in and my reply seemed relevant to the conversation, so please don't remove this reply as it complies with what has been previously deemed TOS acceptable unless that has changed again. Thank you.)

    Post edited by McGyver on
  • JasonSWrenchJasonSWrench Posts: 380

    As of today (October 25, 2022), I was able to contact Adobe and they sent me a zipped file with all of my licences. I had missed the emails because I wasn't playing around with Substance Painter for a while, so was a bit surprised when it didn't work today because the old license server didn't work anymore. I don't know how long Adobe will keep this information, but they were able to get it to me thankfully.

    Jason

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