Dustmaster confusion UPDATED

Charlie JudgeCharlie Judge Posts: 12,875
edited March 2022 in The Commons

What is actually included in Versatily for Dustmaster ? From the 'What's included' part of the description it sounds like the original basic Dustmater vehicle is included. Is this really correct or is the original Dustmaster required? 

Post edited by Charlie Judge on

Comments

  • Matt_CastleMatt_Castle Posts: 2,654
    edited March 2022

    If the file listing in the README is correct (and I assume it's generated from the product package) ...http://docs.daz3d.com/doku.php/public/read_me/index/80781/file_list

    ... it apparently *does* include all the files, geometries included, from the basic product: http://docs.daz3d.com/doku.php/public/read_me/index/80552/file_list

    Which surprises me.

    Post edited by Matt_Castle on
  • Charlie JudgeCharlie Judge Posts: 12,875

    Thanks. I was also hoping someone who had Versatily for Dustmaster would comment as to whether or not it really is standalone.

  • Charlie JudgeCharlie Judge Posts: 12,875

    In case anyone is interested: I installed Versatily for Dustmaster without Dustmaster installed and all the features of Dustmaster (including the original prop and morph controls) are indeed included in Versatily for Dustmaster. Really quite surprising, especially since the base price of Versatily for Dustmaster is less than the base price for Dustmaster by itself.

  • Charlie JudgeCharlie Judge Posts: 12,875
    edited April 2022

    UPDATE: Today there is an update to Versatily for Dustmaster that removes the Dustmaster prop and morphs from the product. Also the 'whats included' on the product page has been changed to only list the textures. Not what I bargained for (and received) when I bought the product yesterday.

    Post edited by Charlie Judge on
  • Ha!
    Its funny, some folks have tickets in for months to address issues with a product...  with no resolution.

    This "slip up" took what, 3 days to get fixed?

  • Richard HaseltineRichard Haseltine Posts: 102,418

    Chumly said:

    Ha!
    Its funny, some folks have tickets in for months to address issues with a product...  with no resolution.

    This "slip up" took what, 3 days to get fixed?

    Packaging issues just require action in-house, product fixes often require action by the PA.

  • Charlie JudgeCharlie Judge Posts: 12,875

    Since prior to the update the what's included product description for Versatily for Dustmaster stated that it contained the Dustmaster prop & morphs, are we allowed to continue using the pre-update version ?

  • Richard HaseltineRichard Haseltine Posts: 102,418

    Charlie Judge said:

    Since prior to the update the what's included product description for Versatily for Dustmaster stated that it contained the Dustmaster prop & morphs, are we allowed to continue using the pre-update version ?

    That would be a question for support.

  • MelanieLMelanieL Posts: 7,467

    Richard Haseltine said:

    Chumly said:

    Ha!
    Its funny, some folks have tickets in for months to address issues with a product...  with no resolution.

    This "slip up" took what, 3 days to get fixed?

    Packaging issues just require action in-house, product fixes often require action by the PA.

    I wish that was always true - I've had a ticket in for almost a month just to get the Product GUID fixed on two products that clash. Apparently passed to QA 19 days ago and still no sign of a fix in DIM.

  • davesodaveso Posts: 7,149

    Charlie Judge said:

    Since prior to the update the what's included product description for Versatily for Dustmaster stated that it contained the Dustmaster prop & morphs, are we allowed to continue using the pre-update version ?

    I'm not support, but if what you bought stated that, that's what you bought. Use it.  In your case, you already had the core product though.  

  • Charlie JudgeCharlie Judge Posts: 12,875

    daveso said:

    Charlie Judge said:

    Since prior to the update the what's included product description for Versatily for Dustmaster stated that it contained the Dustmaster prop & morphs, are we allowed to continue using the pre-update version ?

    I'm not support, but if what you bought stated that, that's what you bought. Use it.  In your case, you already had the core product though.  

    But I already returned Dustmaster since it was included in  Versatily for Dustmaster 

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