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Error When Downloading Products

ArtsyDragonArtsyDragon Posts: 682
in Daz Studio Discussion

Hello,

I've been backing up my library of products and got an error message today. Has anyone else gotten this? 

{
  "code": "expired_auth_token",
  "message": "",
  "status": 401
}

I've tried different products and every single one now gives this message. Any insight would be appreciated. I'd submit a ticket but they take weeks to get a response and I don't want to bother them if it's a user error thing. :) 

Thanks,

Artsy3D

Comments

  • aprosfoto_ef2334073aaprosfoto_ef2334073a Posts: 11

    yes.....me. I tried searching for answers...finally decided to submit a ticket. Hope it works

  • ArtsyDragonArtsyDragon Posts: 682

    I submitted a ticket too. Then found a number of people in the forums having issues of the same error. I'm guessing this is a small part of a larger issue.

  • aprosfoto_ef2334073aaprosfoto_ef2334073a Posts: 11

    Daz needs to post notices when things like this happen. Apparently this is a daz issue, but w/out communication we are all left waiting. I would not have made the purchase if I knew this was going on.

    I have been a customer for at least 12 years.....but lately Daz has disappointed one time after another. I think Daz has changed their priorities.....so will I.

  • ArtsyDragonArtsyDragon Posts: 682

    I found this link at the bottom of one of the newer threads reporting the issue. 

    https://www.daz3d.com/forums/discussion/561051/dim-download-issues#latest

     

This discussion has been closed.