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Apologies to customers who purchased VDB Cloud Portals

Five13Five13 Posts: 69
in The Commons

I'd like to say sorrty to those of you who purchased VDB Cloud Portals between 12th April and 17th April. Please see here for more details: https://five13.studio/cloud-portals-an-apology/ 

Comments

  • HylasHylas Posts: 5,070

    Following up one sale with an even better sale right away... making everybody who bought early feel like a fool. 

    First during March Madness, then with the Easter promotion yesterday, now this... Is this a thing now with DAZ? Come on, get your BLEEP together!

    Obviously directed at DAZ marketing, not Five13. Yes, I know they likely won't read this. Just venting. *grumbel*

  • Rod Wise DriggoRod Wise Driggo Posts: 2,225

    Well actually I have three Five13 products recently wishlisted: Cloud Portals, Cloud Alphabet and the Ghost Hands. Unfortunately the Cloud Alphabet is not included with the promotion. But I cannot make use of it anyway it seems as the Mesh-to-Cloud-product is windows only. Seems to be another day without spending.

  • ioonrxoonioonrxoon Posts: 894

    Hylas said:

    First during March Madness, then with the Easter promotion yesterday, now this... Is this a thing now with DAZ?

     

    The Easter promotion is not comparable in any way. That was a limited offer. You had the opportunity to buy 3 items on day one, then another 8 on day two, even cheaper this time. If they had another 3 for 9 today, I'd probably get a few more since there are still some things in that list I'd get for these prices. Sure, it sucks if you only wanted a maximum of 3 items and you got them on day 1, but for anyone who wanted more than 3 it was a good deal.

    If the storewide sale was 60% on day one and 65% on day 2 that would have been a similar situation.

  • FSMCDesignsFSMCDesigns Posts: 12,774

    I honestly don't see why the OP is even apologizing, these things happen, both online and in brick and mortar stores. I have had it happen to me many times and probably still will in the future. Unless it's for a sizable amount of money, I don't worry about it.

  • AllenArtAllenArt Posts: 7,169

    I can honestly say that I have never returned a product because it went on sale or on a better sale after I bought it. Happens to me in brick and mortar stores all the time ;). I was the one that decided to buy it on the day that I bought it and, like Five had just illustrated, there's no way of knowing when it will go on sale again at a better price. It's part of the vagaries of the universe as far as I'm concerned. LOL. 

  • frank0314frank0314 Posts: 14,263

    The issue has been pointed out and is being reviewed. If anyone has any questions, they should contact Sales Support. Since this is not an issue that can be rectified in the forums and is more informational, we are going to go ahead and lock this thread.

This discussion has been closed.