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"DAZ3D Order Confirmaton - Response Requested" email from SiteJabber ?

3dcheapskate3dcheapskate Posts: 2,720
edited April 2022 in The Commons
Is this genuine ? I placed an order for some freebies yesterday and filled in a two question survey with no submit button...
Post edited by 3dcheapskate on

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,344

    Probably real, it is a service Daz is using for feedback if you select that option.

  • 3dcheapskate3dcheapskate Posts: 2,720
    Thanks Richard. I'd spotted their website and the Wikipedia page about them shortly after posting.
  • 3dcheapskate3dcheapskate Posts: 2,720
    edited April 2022
    However, I don't recall saying that I'd be happy for them to contact me about the order. Nor did I give them my email address.
    Post edited by 3dcheapskate on
  • Richard HaseltineRichard Haseltine Posts: 102,344

    I've received one only on the one occasion that I clicked the feedback option on the order confirmation page, I think (certainly no other times).

  • FirstBastionFirstBastion Posts: 7,829

    I never, ever want a third party involved in a transaction with a store. Not ever.

  • scorpioscorpio Posts: 8,470

    FirstBastion said:

    I never, ever want a third party involved in a transaction with a store. Not ever.

    This. Ive just recieved one of these unsolicted emails from this company. I'm not happy that my details have been passed on by daz. Daz seem to have become a bit dodgy lately in some of their pratices. 

  • Richard HaseltineRichard Haseltine Posts: 102,344

    scorpio said:

    FirstBastion said:

    I never, ever want a third party involved in a transaction with a store. Not ever.

    This. Ive just recieved one of these unsolicted emails from this company. I'm not happy that my details have been passed on by daz. Daz seem to have become a bit dodgy lately in some of their pratices. 

    Unless you check the option on the confirmation page you should not get anything - if you did, please report it to Daz.

  • scorpioscorpio Posts: 8,470

    Just got a follow up email this is spam - Daz should be ashamed to be affliated with such a company. Yes I will be putting in a ticket.

  • Richard HaseltineRichard Haseltine Posts: 102,344

    scorpio said:

    Just got a follow up email this is spam - Daz should be ashamed to be affliated with such a company. Yes I will be putting in a ticket.

    You presumably opted in - and even then, it does it only in relation to the oen order (or I have not had more than the one round, having checked once as a test).

  • barbultbarbult Posts: 24,753

    Anyone clicking the feedback link chose to send feedback to Daz3D, not some undisclosed third party only revealed after the fact.  Yes it is a bad idea that erodes trust in Daz3D.

  • scorpioscorpio Posts: 8,470

    I got a follow up email from sitjabber - will they just email me until I respond I hope not that could be considered harrasment; and as far as I'm aware I never clicked any link. I have put in a ticket. 

  • scorpioscorpio Posts: 8,470

    Having heard back from customer support I am disgusted to find out that Daz have passed my email onto sitejabber and that having done so it is now my responsibility to get sitjabber to delete it. Daz seem to feel that its fine to do this.

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