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Problem With Pro Bundle Price on Ninive -Solved!

CathyMCathyM Posts: 261
edited May 2015 in The Commons

Hi! When looking at the shop, the Ninive Pro bundle appears as 58% off ($56.68). (I am a Platinum Club member)... but when I put it in my cart, the price is $115.00... I've tried taking it out and adding it several times, logging out, etc. but nothing seems to fix it. Is there something else I can do, aside from waiting til tomorrow and submitting help ticket? Thanks! -Cathy

edit: It appears the price on this bundle is now showing up correctly in the cart, thanks Daz! (Now if I can decide whether that whole thing was a sign telling me not to spend the money right now...)

Post edited by CathyM on

Comments

  • Serene NightSerene Night Posts: 17,679
    edited December 1969

    http://www.daz3d.com/lorelei-mertail-for-genesis-2-female-s

    The pricing for Lorelai Mertail seems wrong. In the store it says 51% at $9.78 but when I put it in my cart, it is 13.97

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  • Stryder87Stryder87 Posts: 899
    edited May 2015

    Same issue. Instead of $56.68, it's showing as $115.67.

    Edit - Starter bundle prices properly in the cart. Only the Pro is broken.

    Post edited by Stryder87 on
  • EportsBladeEportsBlade Posts: 71
    edited December 1969

    I'm getting the same issue too with the pro package and with any of the new texture additions for Ninive 6. Store price says $56.68 but the cart says $115.67 for the pro package. Far too much for my Canadian excange rate and budget.

  • carrie58carrie58 Posts: 4,036
    edited December 1969

    I just realized I had the same issue but didn't notice until after I paid ......now what ??

  • MattymanxMattymanx Posts: 6,956
    edited December 1969

    was working earler, just checked my purchase and the pruice was right...

  • Serene NightSerene Night Posts: 17,679
    edited December 1969

    carrie58 said:
    I just realized I had the same issue but didn't notice until after I paid ......now what ??

    You can likely contact customer service via a service ticket and they will credit you back

  • carrie58carrie58 Posts: 4,036
    edited December 1969

    Thank you SereneNight, filed and waiting

  • riftwitchriftwitch Posts: 1,409
    edited December 1969

    I just noticed that the price of the Ninive Pro Bundle jumped up to 115.67; it was a little over 56.00 this after noon when I put it in my cart. The Mertails jumped up in price, too. I'm sure it'll get fixed eventually, but I really need to curb the urge to buy everything I like, so I think they're both going into my wishlist for the foreseeable future. I think for now I'll just pick up the Nimue Hair and ShoXolor for Nimue Hair items. There are some upcoming items that I definitely want, so I'll save my money for them.

  • MattymanxMattymanx Posts: 6,956
    edited December 1969

    carrie58 said:
    I just realized I had the same issue but didn't notice until after I paid ......now what ??


    Contact customer care for a refund of the difference. They will give you a store credit that can be used towards something else

  • carrie58carrie58 Posts: 4,036
    edited December 1969

    I really need to fix my gasp and grab of everything Mer .......oh well maybe someday .......

  • Kaleb242Kaleb242 Posts: 344
    edited December 1969

    Pricing is broken on the Ninive Pro Bundle too... supposed to be 40% off, but it's only showing 15% off — in and out of shopping cart.

  • MattymanxMattymanx Posts: 6,956
    edited December 1969

    This has been reported to DAZ store staff.

  • mtl1mtl1 Posts: 1,507
    edited December 1969

    Yes, I can also confirm this problem (PC+ member). The pricing was working earlier for me today, so this is a weird glitch to occur in the middle of the evening...

  • bighbigh Posts: 8,147
    edited December 1969

    its been fix :-)

  • Kaleb242Kaleb242 Posts: 344
    edited May 2015

    Looks like it's fixed now... too bad I already have all of the Pro bundles.

    Post edited by Kaleb242 on
  • DkgooseDkgoose Posts: 1,451
    edited December 1969

    Price went up again now too she's $66.13 now.

  • Richard HaseltineRichard Haseltine Posts: 102,838
    edited December 1969

    Looks as if the extra ten percentage points offer has ended.

  • DkgooseDkgoose Posts: 1,451
    edited December 1969

    Oh darn wishlist it goes

  • Kaleb242Kaleb242 Posts: 344
    edited December 1969

    Same here... an expiration date on the offer would have been helpful. :-/

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