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Rons sci-fi brushes 2 will not load into photoshop!Looking for a refund!

wungunwungun Posts: 59
edited December 1969 in Technical Help (nuts n bolts)

just bought rons sci fi brushes 2 and they will not load into photoshop. the file itself from ron is a csh. file not an abr file. How do i go about refunding my purchase?

I hate it when i buy something and it does not work!

Comments

  • barbultbarbult Posts: 24,249
    edited December 1969

    Click on the Help tab on the Web page. Select Contact Us. Select Submit A Help Request. Write your request for a refund and choose Sales (not Tech Support) in the drop down box. Submit it. Wait a couple days.

  • LindseyLindsey Posts: 1,999
    edited December 1969

    The product description says they are Photoshop Custom Shapes (.CSH) which are used with the Custom Shape Tool.

  • barbultbarbult Posts: 24,249
    edited December 1969

    To address the question you didn't ask - the CSH files are Photoshop custom shapes, not brushes. I hope that helps you actually be able to use them. Google can probably tell you how to load and use them.

  • mjc1016mjc1016 Posts: 15,001
    edited December 1969

    Umm...they aren't brushes. But rather they are Custom Shapes.

    One of the big differences is where they install to...they don't go in with the brushes, but, rather, in the Custom Shapes one.

    Here's an install and use tutorial

    http://www.obsidiandawn.com/installing-using-photoshop-custom-shapes

    If after that, you still want a refund, you'll need to open a support ticket. Use the Contact Us (http://www.daz3d.com/help/help-contact-us) link to get to support.

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