HeadShop Help
erikharrison.yankee
Posts: 1
I cannot get HeadShop to run, it crashes before I even get to a place to find out where to get support.
Could someone who has a working copy tell me where to go for support on it?
Thanks,
-Erik
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Comments
My copy isn't working, either. My support ticket at DAZ has been very slow to be addressed, so I emailed the PA last night.
The address is info AT abalonellc.com but be aware that to get tech support, they're going to ask you to call a not-toll-free number or skype with them.
As a convenience, I might add. It is easier to give a live tech support than via email, but if that's how you like, no problem.
(Actually, Skype is super for tech support, as we can share screens and usually solve problems in minutes, instead a lenghty back-and-forth via emails. Both of you probably have unusual DAZ Studio installation (maybe not on c drive, etc), and that is what needs to be established.)
Please let tech support at abalone know exactly your DAZ Studio version (warning, 4.8 beta won't work), and we can take it from there.
Laslo (Abalone Tech Support)
Ps: HeadShop was tested and passed by DAZ QA for 3 months and they built a DAZ installer as well.
I purchased directly from Abalone and it is not working properly either.
This is as vague as it can get! Please call Tech Support at Abalone at 650-302-0894 or skype: lasloves. Seriously.
And before we forget: if you don't like the software FOR ANY REASON, you can get your money back, no questions asked.
Just have to ask for it ...simple.
Laslo
As a convenience, I might add. It is easier to give a live tech support than via email, but if that's how you like, no problem.
(Actually, Skype is super for tech support, as we can share screens and usually solve problems in minutes, instead a lenghty back-and-forth via emails. Both of you probably have unusual DAZ Studio installation (maybe not on c drive, etc), and that is what needs to be established.)
Please let tech support at abalone know exactly your DAZ Studio version (warning, 4.8 beta won't work), and we can take it from there.
Laslo (Abalone Tech Support)
Ps: HeadShop was tested and passed by DAZ QA for 3 months and they built a DAZ installer as well.
Live tech support is awesome, except when you work 40+ hours a week and are exhausted when you get home. I'll be contacting you, but it's going to have to wait until I'm not falling down in bed when I get home from work. ;_;
I am not tech support just a forumite .... my OS is W7, D/S4.8 the latest. D/S was installed manually to wherever it is it wanted to go [somewhere in My Programs].
The Headshop plugin ... I had to run the installer to a "holding folder" on the desktop. Then copy/pasted everything to their appropriate places as per the instructions in the included .pdf file. And it works :-)
Okay, more details:
I have attached the two error dialogs.
The first comes up when I start. The second comes up when I click on one of the buttons.
-Erik
It is an installation issue. To pinpoint exactly what happened please call Tech Support at Abalone (650-302-0894) or Skype: lasloves.
Email: info(AT)abalonellc.com
As I noted earlier, forum is not well suited to provide tech support. Thanks in advance.
I ordered direct from the Abalone sight. I cannot open Headshot 9.2 because of a simple password problem. I contacted the email address and did not get a response. I have nothing for my money?????
I am running in 64 bit and used the 64 bit manual installer. I installed it on my e drive where my daz program is. It is installing and everything in the folder looks like it hs installed. when I run DAZ 4.10, there is no plugin on the plugin list or an option to activate headshop in the edit menu as it specifies in the product description. Am I missing something about where headshop is located? Any help would be appreciated. BTW, the DAZ install manager file fails every time. It would be nice if that worked. Saves alot of headache.
If your program can't handle Studio being installed into a different location than default, that NEEDS to be put in the description. That was a major issue with OneClick, and will be with this one. Too many people can't install to defaults because their library is too big for their primary drives. Like, anyone that uses an SSD for C:.
HeadShop does not come with a standard DIM (DAZ installer). It has its own installer. When installing, please choose the DAZ 3D folder as the destination folder. (For instance: "C:\Program Files\DAZ 3D\HeadShop plugin") What happens if you have have the DAZ Studio application folder (DAZ 3D folder) on another drive, for example on D. You can select that designation as "D:\Applications\DAZ 3D\Headshop plugin". Caveat: in these non-standard installations you will have to manually replace 3 files inside the DAZStudio4 folder.
These 3 files will be still installed at "C:\Program Files\DAZ 3D\DAZStudio4" on your C: drive. The files are: "FaceShop" (inside the "C:\Program Files\DAZ 3D\DAZStudio4\bin" folder), "abaloneHeadShopLoader.dll" (inside the "C:\Program Files\DAZ 3D\DAZStudio4\plugins" folder) and "fsconfig" (inside the "C:\Program Files\DAZ 3D\DAZStudio4\bresources/FaceShop" folder),
Hope this helps with non-conforming installation issues. See more in manual at https://printahead.net/wp-content/uploads/2018/09/HeadShop11manual.pdf
WARNING: Because of the different naming conventions, HeadShop 11 won't work with DAZ Studio 4.11 Beta!
Your should consider changing your installer system. It has really messed up my system again. Can't you just let the user choose a file like "DAZStudio.exe", which is, im my case, found in <D:\00 - 3D Programme\Daz3D\x64\DAZ 3D\DAZStudio4\> and setup the correct paths for your files? You would make your and our life much easier, now I have to clean up all files by hand again. this sucks. aaargh!
If I would do this to my customers, they would take out their pitchforks and hunt me down the road :P
SDev, I have to agree that for those who have installed DAZ Studio in non-standard places the installation is a pain (this, however, does not take away from the other virtues of the new version). I also agree that that I should provide a better installer for non-standard users. I am working on it right now, hopefully will have it ready/tested by EOBD.
PS: Keep the pitchfork out of this. pls.
Will do so :P
Aside this, I've tried to install the files regular, first Headshop 10, then 10.2 and finally 11 to have all x64 files files in "c:\programme\Daz3D" (german program files substitute), which was, of course not available.
Now I've found two directories inside, Daz3D and DazStudio4, created and placed by the installer. Will try to copy these files to the right structures. If you need a Peter tester (instead of a ßeta tester) do not hesitate to contact me via development@sternbach.net
cheers,
Peter
Is there any possibility to install HeadShop 11 to Daz Studio 4.10 beta?
I have installed HeadShop 11 normal way, so the program works only in Daz Studio 4.9
because I still keep that version for some compatibility problems.
I have tried the sugesstions in previous posts, but the HeadShop 11 does not appear in "Edit" menu in 4.10 beta.
I could not find "abaloneHeadShopLoader.dll", though.
I have installed Headshop 11 as an upgrade to Headshop 10.
HeadShop 10 was an upgrade from HeadShop 9.
Really appreciate help with it, if possible.
info_b3470fa520 wrote:
These 3 files will be still installed at "C:\Program Files\DAZ 3D\DAZStudio4" on your C: drive. The files are: "FaceShop" (inside the "C:\Program Files\DAZ 3D\DAZStudio4\bin" folder), "abaloneHeadShopLoader.dll" (inside the "C:\Program Files\DAZ 3D\DAZStudio4\plugins" folder) and "fsconfig" (inside the "C:\Program Files\DAZ 3D\DAZStudio4\bresources/FaceShop" folder)
Artini,
you'll need HeadShop 10 installed before, maybe HS9 as well. In this package, you'll find "abaloneHeadShopLoader.dll" included. An existing installation was mentioned at the shop page for the upgrade version.Just install HeadShop 10 before 11, to gain access to these files.
You'll find your download of HeadShop 10 under 'https://www.daz3d.com/downloader/customer/files', your serial number is located under 'https://www.daz3d.com/downloader/customer/serialnumbers';
Hth and cheers,
Peter
Studio Beta will not work. It has different naming conventions from the Shipping software.
Yes, I have tried and HeadShop 11 does not work with Daz Studio 4.10 beta.
The interface pop up, but the reference image does not show up and only some error appear.
Well, I am not ready yet to remove Daz Studio 4.9 from my computer,
so I will be using HeadShop 11 with 4.9 version instead.
Peter, I uploaded the new installer to you in Dropbox to test. It eliminates the "pitchfork" problem, as it can intelligently install to non-standard Studio folders. Of course I realized that you are in Germany and sound asleep (9 hr difference). Pls. check when you get this!
New installer is available for users who have DAZ Studio installed in non-standard locations (ie. not on C:\\Program Files) but on other drives/locations.
(You still have to have a "DAZ 3D" folder with another folder called "DAZStudio4" inside containing all Studio files for HeadShop to work properly).
The new installer comes with new README file and updated manual. You can download the new installer (use the serial key you pourchased from DAZ).
https://www.dropbox.com/s/4heo62r8ly6zzgh/HSFull3.zip?dl=0
I have the same problem.
I have DAZ 4.10.0.107 installed in standard place. When I am trying to drag a photo to the selection area I got this error message:
Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.
I checked up the installation according to giving instructions in manual. All files are installed correctly. If I click Continue the application don't show me the menu items. If I am trying to do something in the application I am getting the same error message and nothing works.
The error message:
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the
size of the collection.
Parameter name: index
at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument,
ExceptionResource resource)
at System.Collections.Generic.List`1.get_Item(Int32 index)
at RH.Core.HeadRotation.AdditionalMorphing.Initialize(ProjectedDots dots, HeadMorphing
headMorphing) in D:\Develop\Freelance\Laslo\LLC\RH.Core\HeadRotation\AdditionalMorphing.cs:line 46
at RH.Core.Render.ctrlRenderControl.PhotoLoaded() in D:\Develop\Freelance\Laslo\LLC\RH.Core
\Render\ctrlRenderControl.cs:line 354
at RH.Core.frmMain.UpdateProjectControls(Boolean newProject, RectangleAABB aabb) in D:\Develop
\Freelance\Laslo\LLC\RH.Core\frmMain.cs:line 2442
at RH.Core.Controls.frmNewProject4PrintAhead.CreateProject() in D:\Develop\Freelance\Laslo\LLC
\RH.Core\Controls\frmNewProject4PrintAhead.cs:line 578
at RH.Core.frmMain.frmMain_Load(Object sender, EventArgs e) in D:\Develop\Freelance\Laslo\LLC
\RH.Core\frmMain.cs:line 315
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr
lparam)
************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1099.0 built by: NETFXREL4STAGE
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
Rh.HeadShop
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/DAZ%203D/HeadShop%20plugin/Rh.HeadShop.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1099.0 built by: NETFXREL4STAGE
CodeBase:
file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e08
9/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1099.0 built by: NETFXREL4STAGE
CodeBase:
file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1099.0 built by: NETFXREL4STAGE
CodeBase:
file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/Syst
em.Drawing.dll
----------------------------------------
RH.Core
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/DAZ%203D/HeadShop%20plugin/RH.Core.DLL
----------------------------------------
FaceSDK.NET
Assembly Version: 6.2.0.0
Win32 Version: 6, 2, 0, 0
CodeBase: file:///C:/Program%20Files/DAZ%203D/HeadShop%20plugin/FaceSDK.NET.DLL
----------------------------------------
msvcm90
Assembly Version: 9.0.30729.6161
Win32 Version: 9.00.30729.6161
CodeBase:
file:///C:/Windows/WinSxS/x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb5
7/msvcm90.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1099.0 built by: NETFXREL4STAGE
CodeBase:
file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.
Core.dll
----------------------------------------
OpenTK
Assembly Version: 1.1.0.0
Win32 Version: 1.1.1536.5788
CodeBase: file:///C:/Program%20Files/DAZ%203D/HeadShop%20plugin/OpenTK.DLL
----------------------------------------
RH.MeshUtils
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/DAZ%203D/HeadShop%20plugin/RH.MeshUtils.DLL
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1099.0 built by: NETFXREL4STAGE
CodeBase:
file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3
a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1099.0 built by: NETFXREL4STAGE
CodeBase:
file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.X
ml.dll
----------------------------------------
RH.AssimpNet
Assembly Version: 3.2.0.0
Win32 Version: 3.2
CodeBase: file:///C:/Program%20Files/DAZ%203D/HeadShop%20plugin/RH.AssimpNet.DLL
----------------------------------------
OpenTK.GLControl
Assembly Version: 1.1.0.0
Win32 Version: 1.1.1536.5788
CodeBase: file:///C:/Program%20Files/DAZ%203D/HeadShop%20plugin/OpenTK.GLControl.DLL
----------------------------------------
PresentationCore
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1099.0 built by: NETFXREL4STAGE
CodeBase:
file:///C:/Windows/Microsoft.Net/assembly/GAC_32/PresentationCore/v4.0_4.0.0.0__31bf3856ad364e35/Pres
entationCore.dll
----------------------------------------
WindowsBase
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1099.0 built by: NETFXREL4STAGE
CodeBase:
file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/Windows
Base.dll
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.6.1099.0 built by: NETFXREL4STAGE
CodeBase:
file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Acces
sibility.dll
----------------------------------------
Emgu.CV.World
Assembly Version: 3.3.0.2824
Win32 Version: 3.3.0.2824
CodeBase: file:///C:/Program%20Files/DAZ%203D/HeadShop%20plugin/Emgu.CV.World.DLL
----------------------------------------
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
Please advise what to do.
I can probably help if skype and do screen exchange. It seems like you have a lot of Studio windows open for some reason. I would like to take this offline. Tech suppport email is info@abalonellc.com. My skype name is lasloves, I am in California.
README should give you the tech support: info@abalonellc.com
Hi,
Does anybody have experience with this error message?
No surface configuration has been recorded for this figure. Surface selection will need to be applied manually.
I see where you can select surface names. But how many?
From one of his instruction videos:
Is it possible that HeadShop cannot handle a German Windows version?