How to fix DIM suddenly doesn't see My DAZ and installed products?

JamesJames Posts: 1,038
edited June 2022 in Daz Studio Discussion

[DIM suddenly doesn't see My DAZ and installed products] It's like starting from the beginning.
everything is reset.

What could cause this and how to fix it?

Edited for Please put your question in the post body and the title - Daz 3D Forums

Post edited by James on

Comments

  • JamesJames Posts: 1,038
    edited June 2022

    I found the solution.

    For you who have the same difficulty,
    this will make the DIM recognize your installed products.

    DIM > Click the gear icon > Advanced Settings > Installation TAB
    Change the location of Manifest Archive to yours.
    In my case it's located on the same folder of my downloaded folder.
    The name of the follder is "Archive"

    But I still doesn't have a clue why it's reset itself.

    Post edited by James on
  • NorthOf45NorthOf45 Posts: 5,485

    DO NOT use the same folder location as the downloads. The .dsx file generated by the installation (Manifest Archive) is not the same as the one you get when downloading (Package Archive). They should have different locations, hence the different settings. Before you download or install anything else, look thoroughly for the .dsx files created when installing. I do not recall the default location, but hopefully it was not the same as the downloads all this time. DIM keeps track of which archives are downloaded and what has actually been installed separately.

  • Richard HaseltineRichard Haseltine Posts: 100,815

    Assuming you mean two folders in the same location, is the downloads folder still correct? If you are using an external drive it is possible that the drive letter has changed, making all paths invalid.

  • JamesJames Posts: 1,038
    edited June 2022

    @NorthOf45 Sorry, I meant the same parent folder.

    @Richard Haseltine
    The downloads folder also not correct.
    I have to repoint the download folder also and DAZ3d Library folder too.

    I don't use external drive.

    My account credentials also empty.
    I have to type in again. usually it's already there when I opened DIM.
     

     

    Post edited by James on
  • Richard HaseltineRichard Haseltine Posts: 100,815

    That sounds as if something broke the .ini file in

    %appdata%/daz 3d/InstallManager/UserAccounts/

    Do you have a back-up of the version from when it was working?

  • JamesJames Posts: 1,038

    I don't have a backup.

    But, don't worry about it, after repointing, retype in, all work fine now. At least for now.

     

  • Richard HaseltineRichard Haseltine Posts: 100,815

    Make a backup copy now then :)

  • JamesJames Posts: 1,038

    Yep. Did it. just in case

     

  • frank0314frank0314 Posts: 14,049

    Make it like a bi-weekly or monthly practice to save backups.

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