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Can't make purchases today

vonHobovonHobo Posts: 1,699
in The Commons

I cannot get my cart to check out today. Tried two different credit cards, but it just says processing and returns to cart with items still there. Wierd!

Anyone else having an issue?

Comments

  • frank0314frank0314 Posts: 14,258
    edited July 2022

    Double check your bank and make sure you didn't get charged twice. That happens on the occasion but the order did actually go through and the downloads and order will be available in your account under "Orders" and "Product Library". It's very rare that it happens but has on the occasion. Best to be safe and make sure all is good with the bank and your money. If everything on that end is ok then try doing a hard refresh Ctrl+F5 for Windows 10.

    Post edited by frank0314 on
  • vonHobovonHobo Posts: 1,699

    frank0314 said:

    Double check your bank and make sure you didn't get charged twice. That happens on the occasion but the order did actually go through and the downloads and order will be available in your account under "Orders" and "Product Library". It's very rare that it happens but has on the occasion. Best to be safe and make sure all is good with the bank and your money. If everything on that end is ok then try doing a hard refresh Ctrl+F5 for Windows 10.

    No purchases in my product library, so I don't think it went through. But I will try CTRL+F5 as you suggested.

    Really not sure what is going on. 

  • MKDAWUSSMKDAWUSS Posts: 94

    It's the universe telling you you've bought too much DAZ stuff for now. cheekylaugh

    Hopefully you haven't been charged for something you wanted to buy but couldn't get. Hiccups during checkout are among the worst.

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