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Can't checkout -- Please Help (Solved)

Charlie JudgeCharlie Judge Posts: 12,868
edited August 2022 in The Commons

Please help. My cart probably had over 2,000 free print licenses in it. Now every time I try to go to my cart I get an error message:

The server experienced an error: 7981306761429961588

I have tried everything I can think of: cleared cahe, restarted computer, adding another item, etc. Nothing helps. 

Post edited by Charlie Judge on

Comments

  • mdingmding Posts: 1,270

    @Charlie Judge: Sorry, after i read your thread i just bought a free 3d print license without any problems.

  • Charlie JudgeCharlie Judge Posts: 12,868

    mding said:

    @Charlie Judge: Sorry, after i read your thread i just bought a free 3d print license without any problems.

    I don't think that theproblem is free licenses by themselves. The problem may be the quantity of items added to the cart. 

  • mdingmding Posts: 1,270

    If that cost you as many time as it sounds like, i'd consider filing a ticket...

  • Charlie JudgeCharlie Judge Posts: 12,868
    edited August 2022

    mding said:

    If that cost you as many time as it sounds like, i'd consider filing a ticket...

    I will; but it is the weekend. So it will probably be a long time before it is resolved.

    Update: I have now submitted a ticket.

    Post edited by Charlie Judge on
  • mdingmding Posts: 1,270

    Right, I totally forgot! If there would be some goods sales in the meantime, all your good work would be lost. As the cart is saved online, it won't help copying cookies . Thats bad!

  • Charlie JudgeCharlie Judge Posts: 12,868

    Thanks to help in the DAZ+ members forum I was able to clear my cart and can now access it again.

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