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Stack-Up Savings Issues?

AthansorAthansor Posts: 9
edited August 2022 in The Commons

Wasn't sure if cool to post this in this section, but wanted to see if others were having issues with their stack up savings. I've submitted a help request already but haven't heard anything back. Yesterday my stack up savings should have moved up to 12%, I'd had 10% the day before that... but it also didn't work (can only use on one purchase per day so I figured it bugged out and still thought it was the day before). Today it is still showing 10%, so I'm on day 3 of 10% and not being able to use the extra savings again. 

Just wondering if others have had this stall out or if it's an issue specific to me. 

 

Post edited by Richard Haseltine on

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,341

    Moved to the Commons as it is not a Product Suggestion, though it would be ebst to post queries to the sales thread https://www.daz3d.com/forums/discussion/574081/mid-way-through-2022-a-new-sales-thread-report-issues-here-there-s-always-another-sale#latest

    So you made a $10+ purchase on each of the previous seven days?

    By the way, whatever your discount is you can use it on mutliple purchases - the one per day is about purchases that earn a day, you can't make two $10+ purchases and have it count as two days.

  • AthansorAthansor Posts: 9

    I believe so, I've been buying things every day for the last week to build up 8.1 resources. 

    This started working again! the discount is still showing 10%, but I'm fine with that, it's just shown 10% for the last 3 days. There was a while where I'd add a 30% off item to the cart and it would just stay at 30%, but now it's back to changing it to 37% off for the extra 10% off the remaining 70%. 

    Maybe tech support got to my ticket and just haven't sent me a response yet.

    Thanks for moving the post for me and thanks for the response.

     

  • NorthOf45NorthOf45 Posts: 5,533

    Do they still have that time-zone problem? The last time, you had to get your purchase in after DAZ Midnight (the new day), but before 23:59 UDT (18 hours later).

  • Richard HaseltineRichard Haseltine Posts: 102,341

    NorthOf45 said:

    Do they still have that time-zone problem? The last time, you had to get your purchase in after DAZ Midnight (the new day), but before 23:59 UDT (18 hours later).

    These were, as far as I know, fixed.

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