Changing Email Address for Daz?

Prince Wao

About a week ago I tried to change my email address for receiving Daz mail-outs and for logging-in, but I could still only log-in with the previous email address. Once I logged back in I found a note by my email details that the new address was waiting confirmation, but it's been static on that ever since. A couple of days after trying to change the address I received an untitled email from Daz requesting I add the Daz email address to my safe sender list, but I don't want to do that for the old email account. Does anone know what waiting for confirmation means? Or who or what confirms it?

HoMart

I tink it means, that DAZ has send you a mail in wich you ought to click the provided link to confirm the mail address it was send to.

maybe check your spam folder

Prince Wao

HoMart said:

I tink it means, that DAZ has send you a mail in wich you ought to click the provided link to confirm the mail address it was send to.

maybe check your spam folder

That's what I assume would have happened, but I've never received an email from Daz on the new account. Also, there's no spam folder on that account.

Stop Press:
I've just repeated the process and there's still no email from Daz asking to confirm. Usually such confirmation requests are instant.

melanie

This happened to me about a year ago and it never sends a confirmation email. You have to put in a ticket to have the techs change it for you. It won't let you do it on your own. They fixed it for me.

Prince Wao

melanie said:

This happened to me about a year ago and it never sends a confirmation email. You have to put in a ticket to have the techs change it for you. It won't let you do it on your own. They fixed it for me.

Thanks for that, Melanie. I guessed I'd probably have to put a ticket in.