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"Save on Hundreds of Artist Items"

CO3DRCO3DR Posts: 159
in The Commons

Today, I have an orange bar on top that says "Save on Hundreds of Artist Items". Even when I refresh the page, the bar is still there, and the link still takes me to the qualified items.

I thought the Orange Bar deals were always good until the end of the day in MDT. The bar is still there.

But, at about 4pm MDT, the discounts completely disappeared. Everything in my refreshed cart is now full price.

What is going on?

 

 

Comments

  • RiverMissyRiverMissy Posts: 303

    Same here but on my  phone the prices are not discounted but on my computer the discounts are showing in the cart but when I go to check out there are no discounts.  Frustrating!!!

  • CrescentCrescent Posts: 329

    Yep, very frustrating.  I was expecting to buy stuff after work.  

  • tsroemitsroemi Posts: 2,864

    I'm very sorry for you guys, I really think the end times should be stated on offers like this. Or maybe they could trigger a timer like the flash sales do now, in the cart.

  • CybersoxCybersox Posts: 9,082

    If you did any skipping around or tried to use the search by artist bars, it's apparently taking you to titles that either aren't in the sale or were in and pulled.  The Orange Bar offers are getting more and more messed up these days, as I'm constantly getting them now that link to empty store pages as I already own every item, and not getting them for deals that I know I qualifiy for.   

  • frank0314frank0314 Posts: 14,258

    We reported this and they are looking into it

  • RiverMissyRiverMissy Posts: 303

    Now the banner is gone and the cart has no discounts.  I am VERY unhappy right now.  Will be buying a lot less.  This is suppose to be fun not a joy killer.  There was absolutely no way to know the end was coming!

  • CybersoxCybersox Posts: 9,082

    Strangely, the offer is still up and working for me, though I never saw discounts applied on the store page, only in the cart.  That said, I checked out and bought what I had in the cart when I read about your problems and it worked just a few minutes ago, and I've now started on a second cart just to see what happens.  Discounts are still applying.  As I noted above, there seems to be a problem in the way the page was set up, as if you try to do anything besides simply go from page to page, it's either A.) displaying a lot of stuff that apparently ISN'T in the sale, or B.) isn't registering that they're in the sale, though it's looking more like it's A. 

     

  • JazzyBearJazzyBear Posts: 805
    I was on the phone with a friend shopping the sale together and all of a sudden her master link was gone from her messages and the discount was no longer in her cart everything was full price. To clarify I don't mean she asked out the banner I mean it was no longer in her messages she's none too happy I'm not too happy about that either
  • RiverMissyRiverMissy Posts: 303
    A friend of mine just checked out with the discount but I don't have any discount. So some people have it and some people lost it. No moderators are commenting or doing anything about this. Hard to understand.
  • Charlie JudgeCharlie Judge Posts: 12,868

    RiverMissy said:

    A friend of mine just checked out with the discount but I don't have any discount. So some people have it and some people lost it. No moderators are commenting or doing anything about this. Hard to understand.

    Not true. See Frank's post above

  • JazzyBearJazzyBear Posts: 805
    He didn't quote a problem so it was a little ambiguous I figured he was talking about the orange banner link issues that cyber brought up. Hopefully it's all being looked into and there is a way that River Missy and the others that got skipped can't get a chance to purchase at a discount.
  • 3dLux3dLux Posts: 1,231
    edited September 2022

    Cybersox said:

    Strangely, the offer is still up and working for me, though I never saw discounts applied on the store page, only in the cart.  That said, I checked out and bought what I had in the cart when I read about your problems and it worked just a few minutes ago, and I've now started on a second cart just to see what happens.  Discounts are still applying.  As I noted above, there seems to be a problem in the way the page was set up, as if you try to do anything besides simply go from page to page, it's either A.) displaying a lot of stuff that apparently ISN'T in the sale, or B.) isn't registering that they're in the sale, though it's looking more like it's A. 

    Tried this just now and can confirm it:  no discount on the page but it appears when put into the cart.

    Post edited by 3dLux on
  • CrescentCrescent Posts: 329

    I had multiple items in my cart from that sale which were discounted properly when I looked at the cart, then I went back after work and the link was gone and everything in the cart was back to full price.

  • ALLIEKATBLUEALLIEKATBLUE Posts: 2,977
    The discounts are working for me
  • HeraHera Posts: 1,958
    edited September 2022

    tsroemi said:

    I'm very sorry for you guys, I really think the end times should be stated on offers like this. Or maybe they could trigger a timer like the flash sales do now, in the cart.

    That's something I've been asking for, for ages now. Either a date (and time) when a sales exits. Or a counter. 
    It cannot be that hard to implement, can it? 
    (And sorry for multiple empy comment here, my phone was acting up when posting.... :(   - seriously, there should be a way to delete comments in forums as well. )

    Post edited by Hera on
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