Paypal - Possible product name issue?
ioonrxoon
Posts: 894
So, 3 days later I still can't buy anything and have yet to get an answer from CS. Payments are pending, then failed and returned. Might be the universe telling me it's time to stop this spending frenzy?
After looking at older threads, I noticed some had a similar issue while trying to buy cetain products due to their name... could it be somehting like the New York Fast Food Joint that caused this?
If so, how can I unblock this?
Post edited by ioonrxoon on
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Comments
Well, for example if it's the word "joint" blocking it, you can't. What people do is buy a Gift Card for themselves, then purchase the desired products with their store credit.
The issue is not that product, I can't buy anything since that order. That was one of the products I had in cart to unlock the gift card discount and I can't see anything in the other items that could trigger this.
I bought it, used PayPal and had no issues.
Well since you said you had that item in what we were to take as the refused order, maybe you need to contact PayPal and ask them.
Or, simply buy a Gift Card and use store credit. Lot less hassle than trying to figure out which word PayPal doesn't like now.
@AllenArt Thanks, I was hoping to hear from someone who bought it... then I guess it must be something else or I'm just unlucky.
@Catherine3678ab I did have it in the first order, but it wasn't in the next 2 orders I tried. The last one was just a gift card and it still didn't work.
I always buy with store cred, I only ever buy stuff directly when I have to unlock a gift card deal.
Guess I'll have to wait for one or the other to reply... hope they fix the darn thing before the weekend, so I at least have a chance at a catch-up in case there's anything I'll miss this week.
Contact PayPal cause they may have put some type of block on Daz for some reason and any purchase will be denied.
Out of curiosity. Why does Daz even inform PayPal what's in the card. It could just give the price and say 3d-content.
If you buy a gift card for an amount, you can use the store credit to purchase any products regardless of the name.
https://www.daz3d.com/gift-card
It's quite funny as buying with Paypal is the only way I can see the name of the product Interactive Licenses are bought for on an invoice! Daz Passes it on to Paypal but can't pass the name onto their own invoice (since the big website update)!
Quite honestly, I haven't the faintest clue if that is how its's done. I have no idea how or why it occurs but somehow it has and does happen. That is just a guess of the possible problem not a fact. It won't hurt to contact Paypal though since it seems to be that they are the ones that are putting holds on it and ultimately declining.