Save as Figure/Prop Problem

I have a matchbox (inner and outer shell along with matches) that I am trying to save as a prop using the Save as> Figure/Prop. I named it properly and set where to save it (in my 2nd library). Problem is, when I go to use the new thumbnail (from the Smart Content tab), only the outer shell gets appears in the Viewport. 

I tried selecting it’s group (and saved) and then I tried highlighting all of the individual parts (and saved). Same problem both times.

This has happened before with other imported OBJ files that have multiple parts. What am I doing wrong? Is this Save as Figure/Prop only for single items?

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