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Preordered Victoria 9. There are ZERO files in my Smart content, DIM, Daz Central, or manual DL.

DamselDamsel Posts: 384
edited October 2022 in The Commons

I have a receipt that affirms that yes, I bought these products, and yes, Paypal sent me a receipt for $78 too.

It's not in my DIM. It's not in Smart Content. It's not in Daz Central. When I tried to download from the website, it shows files, but when I click on them, it spins endlessly.

The pro bundle on the store site says that YES, I do own it. Only thing is, NONE OF THE CONTENTS OF THE PRO BUNDLE ON THE STORE SITE SAY I PURCHASED THEM.

I filled out a support ticket. Let's hope that THIS time at least, they actually answer, unlike the ringing silence I've been getting for the past year.

 

Post edited by Richard Haseltine on

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,309

    Moved to the Commons as it is not a Daz Studio issue.

    This is a comon issue, Daz is working to get the products added. Since the issue is discussed at length in the main Genesis 9 thread I am closing this one.

This discussion has been closed.