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3rd party content: issue installing Shredder's NYC

johnbuckeridgejohnbuckeridge Posts: 284
in New Users

By this point, I've got a lot more proficient at installing 3rd party software into MyLibrary folders, but this one has me stumped.  Purchased New York City for DAZ by Shredder over on Renderhub.  Unzipped folders are Data, Runtime, Scenes - and New York City Objects (the duf.)  Everything's in its folder, but the textures don't appear to be 'talking' to the duf. file.  I get a beautiful NYC panorama... all in pourest white!  Yikes.  I've tried Content Wizard but had more success installing them manually.  Any thoughts, team?

NYC Frosty frosty.png
1220 x 521 - 712K

Comments

  • TaozTaoz Posts: 9,940
    edited October 2022

    I've had strange problems when installing 3rd party content manually in DS 4.21 - files missing and things like that when trying to load presets.  Reinstalling one or more times on top of first install has solved it.  Not sure what's going on.

    Post edited by Taoz on
  • Halcon BlueskyHalcon Bluesky Posts: 436
    edited October 2022

    @johnbuckeridge, you should contact the content creator.

    In the product page, beside the author name, there is an envelope icon/symbol click that and send a message explaining your problem, he should fix up with a v2 version.

    Post edited by Halcon Bluesky on
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