New Genesis, New Sales Thread: Report Issues Here "Reporting Only"
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Whew glad to know it wasn't just me
Hmm... How does one buy ANY spotlight release, when there is/was just one, which one bought already yesterday?
Anyone else have trouble downloading after purchase tonight?
Nope. Made a purchase about 23:30 DazTime and downloaded the stuff around 00:40 DazTime without problems, but at checkout the store was trying to download a (html) page to my computer.
Does anyone know what the free 3D Printing License at Daz+FAD covers? I wanted it and it's been adding the product to my cart for half an hour now.... I wonder if I'll find the licences for 5 million Daz assets in my cart tonight... ;-)
Does it mean that for each of the Daz+FAD products I buy, I get the licence for 3D printing for free?
I just bought a the Wyvern and grabbed the freebie, and Daz tried to automatically download the files as soon it was paid :/ I blocked it as I prefer to control when to download it myself :)
I cannot even download an individual file manually from my Product Library without the store attempting to download unspecified multiple files. I hope this is not an intended behaviour!
it tried to download the zip files?
I had no problem manually downloading (tested it just now), hopefully it's just a brief problem for you @Nath
Any product or those from tonight? I tried a random product in my library and it downloaded.
I'm being an offered a fairly expensive freebie. There's a banner telling me: "Freebie #1 — Meet the Next Star of Your Scenes", and clicking on it opens a popup stating I can claim https://www.daz3d.com/millarose-for-genesis-8-female for free and that I should claim it before it runs out (no mention of a coupon or having to buy something first). When I go to the sales page of Millarose, however, it shows her price for $13,27, and adding her to my cart also shows the same price. Either I wasn't supposed to get that banner, or something is not quite right.
In regards to the manual downloads: I also just tested downloading from the "My Product Library" and that seems to work fine on my end.
It was any product, but somehow it cleared up after I closed and reopened my browser. Didn't even have to toss my cookies. Weird.
By banner, do you mean an orange banner at the top of your page? Can you screenshot it and did it appear tonight for the first time?
it's downloading empty html files
can you be more specific?
Yes it only appeared when the new sale "event" went live tonight (or this morning for me).
It's actually several freebie banners, all involving and linking to different products:
https://www.daz3d.com/millarose-for-genesis-8-female
https://www.daz3d.com/modern-loft
https://www.daz3d.com/toon-dwayne-8
There's also some jibberish banners among them, almost like a developer was testing banners and it ended up in the release version. Still highly confusing.
Yeah this also happened to me. I grabbed the Daz+ freebie from the sales event page and after going through all the checkout pages to "purchase" the free it, it downloaded a "blank.html" file which contained 0 bytes. Guessing that's the same issue people were reporting earlier with the zips downloading automatically after purchase, but this might reference a non-existing file resulting in this effect. Getting a strong feeling test-code accidentally ended up in the releasse version of the site.
Edit: ok, I see the orange banner.
The screenshots were taken on the lightning deals page, but I basically saw them everywhere. Attached a screenshot of the banner on the Millarose page itself. But, they seem to be gone now, maybe Daz fixed the issue.
yeah, there should be no onsites.
Seems the issues with the htmls and some of the other things are related to a site update done earlier that caused some hiccups. All of this is being worked on. Apologies for confusion and inconveniences.
Hi, when logging on I'm told that there's a freebie (https://www.daz3d.com/millarose-for-genesis-8-female) that I can download from Daz Install or DazCentral, but it doesn't appear as available in either. Am I doing something wrong?
nameless html files with 0bytes after purchase
my downloads folder is full of them
moved as it was not a daz studio discussion and merged with the sale thread as it keeps issues together so people can find them more easily.
see my response above yours.
I also have the banner of Milarose. I did not understand what is happening.
THis happens for me as well.
Also, I had to look at the banner pop-up full-screen on my computer to see it all, as I could only see part of it on my phone or in a non-full screen browser window...
EDIT; there are all sorts of other offers in my Messages that don't work; see attached screenshot...
Another thing that I find kind of odd is, during today's sale you can get 20% off your entire order if: "Buy any 2+ Debut New to get an EXTRA 20% OFF* your entire order", and some other benefits as well (10% off them and a free gift item).
If you buy the Sci-Fi Props separately, this appears to work. However, if you buy the full bundle (https://www.daz3d.com/sci-fi-props-crates-and-containers-bundle) you're technically buying 4 items, but then the discount(s) do not apply and the free gift mechanic also doesn't work since it is then considered as a single item. So you're basically being punished for buying the bundle instead of buying the items separately.
It isn't a sales issue, it's a site issue - discussed here https://www.daz3d.com/forums/discussion/635801/freebie-4-toon-dwayne-8#latest
Just bringing this back to attention. Is it really intended that there's no new spotlight release? There was only one, and if you bought it, no discount today?