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What's With the Daz Email Spam and Unsub Not Working?

ItsCeoItsCeo Posts: 471
in The Commons

I click on emails sent to me announcing some great new product 'sale' (eyeroll), and hit 'Unsubscribe.' Then in a month or so I do break down and buy something and I start getting emails again. Does buying somehing trigger to DAZ that my 'Unsub' doesn't count anymore and that I want them spamming me again?

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,291

    Are you clicking the option to tell them about your experience on the order completion page?

  • ItsCeoItsCeo Posts: 471

    Richard Haseltine said:

    Are you clicking the option to tell them about your experience on the order completion page?

    Nope

  • ItsCeoItsCeo Posts: 471

    I am still getting marketing emails from Daz. It seems every time I buy something it resets my 'unsubscribe' to "Send me all your cr@p."
     

    How do I stop this spam?

     

  • AlmightyQUESTAlmightyQUEST Posts: 2,005

    I don't have an answer, just to say this has also been my experience, making a purchase seems to opt me back in to the newsletters, and I'm not seeing an option to avoid that during the checkout process. It's possible it's something I've missed, but I have not used the feedback option after purchase or anything like that.

    Honestly contacting DAZ support about it is probably going to be a faster response, whether the current situation is unintended on their part, or if they just need to be reminded they shouldn't be opting people in automatically.

  • IppotamusIppotamus Posts: 1,579

    Same problem here.  I have checked my account settings and I have clicked unsubscribe ten times at least in the last month and I am still getting promotional mail from DAZ.

    Please stop sending me E-mail.

  • Richard HaseltineRichard Haseltine Posts: 102,291

    This isn't something we can help with, you need to open a support ticket.

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