Daz Crashing And Rebooting My Computer

It worked fine for a long time, but for some reason, lately, Daz Studio (latest version, latest build) keeps crashing my computer, and then, in addition to that, it causes the computer to reboot. I don't know why it is doing this, but I know it is Daz Studio, because it only happens when I am using it - it will do it when I am working on a project or rendering - it doesn't seem to matter which. I've repeated the process about a dozen times, but I don't want to keep on doing it, because after it freezes my computer, if it doesn't reboot it, I have to hard boot the computer, and I don't want to keep doing that.

Anybody heard of this happending to anybody else?

By the way, if there is a specific forum for topics like this other than this one, I couldn't find it.

Any and all help will be appreciated.

Comments

  • tfistfis Posts: 129

    Maybe your computer ran out of memory?
    Or the power supply is too weak?

  • marcelle19 said:

    It worked fine for a long time, but for some reason, lately, Daz Studio (latest version, latest build) keeps crashing my computer, and then, in addition to that, it causes the computer to reboot. I don't know why it is doing this, but I know it is Daz Studio, because it only happens when I am using it - it will do it when I am working on a project or rendering - it doesn't seem to matter which. I've repeated the process about a dozen times, but I don't want to keep on doing it, because after it freezes my computer, if it doesn't reboot it, I have to hard boot the computer, and I don't want to keep doing that.

    Anybody heard of this happending to anybody else?

    By the way, if there is a specific forum for topics like this other than this one, I couldn't find it.

    Any and all help will be appreciated.

    This might be better addressed in the TEchnical Help subforum, but it does sound to me like you have some kind of issue with either the video card or perhaps your system ram that is only triggered by using DAZ Studio. Also, is it a freeze up, or a crash that triggers a popup?

  • tfis said:

    Maybe your computer ran out of memory?
    Or the power supply is too weak?

    I have 30 Gigabytes of memory, so that's not it. The power supply is the one that came with the computer - it's an Alienare Aurora R-12, so the supply is matched to the specific hardware and software requirements of the computer.

    Thank you for responding, though. I suppose it is possible the power supply might be failing - it seems if that was the case there would be more going on than just Daz, though.

  • Daywalker Designs said:

    marcelle19 said:

    It worked fine for a long time, but for some reason, lately, Daz Studio (latest version, latest build) keeps crashing my computer, and then, in addition to that, it causes the computer to reboot. I don't know why it is doing this, but I know it is Daz Studio, because it only happens when I am using it - it will do it when I am working on a project or rendering - it doesn't seem to matter which. I've repeated the process about a dozen times, but I don't want to keep on doing it, because after it freezes my computer, if it doesn't reboot it, I have to hard boot the computer, and I don't want to keep doing that.

    Anybody heard of this happending to anybody else?

    By the way, if there is a specific forum for topics like this other than this one, I couldn't find it.

    Any and all help will be appreciated.

    This might be better addressed in the TEchnical Help subforum, but it does sound to me like you have some kind of issue with either the video card or perhaps your system ram that is only triggered by using DAZ Studio. Also, is it a freeze up, or a crash that triggers a popup?

    Thanks for responding. It's not the memory [- I have 30 Gigs of that, which is enough. The video card is a  NVIDIA GeForce RTX 3060 with, if I rememvber correctly, 12 Gigs, and has eaten renders for breakfast up to this point.

    I do appreciate the answers. These are things that have to be looed at - it seems too early for the video card to have problems (just got it a few months back).

    Another thread mentioned the computer just being dirty, and blowing out the fans and all, but I have to remember how to get into the computer. I have a diagram somewhere - it's not the simple open and close way (like it should be - why make it more complicated than that? But they do - there's a screw somewhere I have to get to so the front of the computer will open, and I can't recall where it is).

    Again, thank you.

  • fred9803fred9803 Posts: 1,564
    edited January 2023

    The only time I've had that happen was when my RAM stick/s weren't seated properly. Pull them out and stick them in again.

    Post edited by fred9803 on
  • Are your fans running high just before the crash?  I have the problem, and it is definately heat related.  You didn't mention if you were rendering or not.  If it is happening outside of a render I'd check to see if your Video Drivers need an update.I've had other issues that crash DAZ without warning, but not the computer itself.

  • PerttiAPerttiA Posts: 10,024

    marcelle19 said:

    Thanks for responding. It's not the memory [- I have 30 Gigs of that, which is enough. 

    32GB's is in practive the minimum amount of RAM for DS, if you had 64GB's or more, you could say you have "enough".

    PSU problems are known to be the cause of crashing and yes, DS is straining the system in ways no other program or game does. 

  • GordigGordig Posts: 10,171

    PerttiA said:

    marcelle19 said:

    Thanks for responding. It's not the memory [- I have 30 Gigs of that, which is enough. 

    32GB's is in practive the minimum amount of RAM for DS, if you had 64GB's or more, you could say you have "enough".

    I've got 128GB and I don't even feel like that's enough.

  • Thinking about it I remember one other way I managed to crash the computer itself with Daz: Trying to render a scene in Iray that has a Filament Node in it.  Takes the machine right out.  Offhand it is likely to be a video card issue one way or another if it isn't heat.

  • SnowSnow Posts: 95
    edited March 2023

    deleted

    Post edited by Snow on
  • PerttiAPerttiA Posts: 10,024

    Snow said:

    I highly doubt it's because you are low on RAM. It would just transfer the load to cpu and hard drive.

     

    Running out of RAM can also cause crashing, DS can use virtual memory on ones drive, but how well it works or if it crashes immediately, depends on how the user has set the settings for virtual memory.

    I think the default for virtual memory is the amount of installed RAM, and it isn't that hard to fill up 64GB's with DS

  • evacynevacyn Posts: 975
    I've had BSODs due to the Nvidia drivers over the past few months. I've had to roll back to 516.59 to get any stability with Daz and my 3090.
  • fred9803 said:

    The only time I've had that happen was when my RAM stick/s weren't seated properly. Pull them out and stick them in again.

    Thanks, I'll definitely check that out.

  • evacyn said:

    I've had BSODs due to the Nvidia drivers over the past few months. I've had to roll back to 516.59 to get any stability with Daz and my 3090.

    I've had Daz crashing at times with a Fatal Error pop up showing, but iit was no big deal, as long as I remembered to save my work constantly. Still, it didn't use to do that - seems with each newer version, it gets more buggy.

    By the way, when you say roll back, do you mean install a different version of Daz, or just the drivers? If just the drivers, where can I get those?

    Thanks for responding.

  • evacynevacyn Posts: 975

    I've just rolled back to previous drivers - Nvidia archives their drivers here => https://www.nvidia.com/Download/Find.aspx

    I've tried about six different drivers, and finally landed on the 516.59 for being the most stable with my 3090 and Daz (and other apps/games).

    Good luck!

  • Snow said:

    Sounds like a GPU (overheating or drivers) or RAM (faulty chip) but can also be PSU if it fails to deliver.

    I highly doubt it's because you are low on RAM. It would just transfer the load to cpu and hard drive.

    Is it only occuring with DAZ or other 3D apps as well such as games?

    If it's dust then it would be an overheating problem.

    Do you get a BSOD or just freeze where you have to hard reset?

    Did you update gpu drivers recently? If so, could you try rolling back to a prevous version.

    In any way good luck my friend, beautiful case btw, love what they did with the design and lighting!

    It only occurs with Daz; it's a freeze where I have to do a hard reset, but lately, the computer just restarts itself when Daz freezes. The drivers are the latest which come with the newest version of Daz, the updates come through Install Manager.

    Thank you for responding, and wishing me well, and for the compliments on the case. My only complaints on the case is that Dell went away from the easy modular swing out door to one where you have to undo a certain screw to get one of the sides to flip open, and they made it so that static again affects the compents when most of the industry has gotten away from that. Other than those things, I love the computer.

  • To everybody who responded, thank you so much. The comments are  very helpful. I'm going to try cleaning out the computer - blowing out the dust - first, and see if that does the trick; if it doesn't, I'll start looking at the other things mentioned in this thread.

    Again, thank you very much, all. So helpful.

  • tfistfis Posts: 129

    marcelle19 said:

    tfis said:

    Maybe your computer ran out of memory?
    Or the power supply is too weak?

    I have 30 Gigabytes of memory, so that's not it....

    How do you know?

    I've 64GB and ran out of memory because of a "faulty" plugin (Fluidos 2 in my case).
    Which lead to similar issues you've had.
     

  • evacyn said:

    I've just rolled back to previous drivers - Nvidia archives their drivers here => https://www.nvidia.com/Download/Find.aspx

    I've tried about six different drivers, and finally landed on the 516.59 for being the most stable with my 3090 and Daz (and other apps/games).

    Good luck!

    Did you use Studio or Game ready drivers?
    I have constant crashing in DAZ during render on my 3090, even just 1 actor + hair 1024 = total reboot

  • evacynevacyn Posts: 975
    The Studio driver - it's been stable ever since for me.
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