Losing me as a customer

Keeping my Daz+ membership but not buying products. The chances of me buying any product in the shop, without the ability to see what other purchasers were able to do with it, are very low. Taking the time and effort to list products used in a gallery post has become meaningless if only DazDeals subscription holders can see them. If I were a vendor I would be highly upset! With all of the sales tactics, discounts and offerings that this company has introduced over the years shopping here has become a time consuming, brain hurting, nightmare! I have paid my annual fee since the beginnings of this company to be a member of this community and to take advantage of the perks it had to offer. To me, the DazDeals browser add-on isn't a perk, it is a requirement for me to shop here. Who benefits from the workings of the browser add-on in reality??? I know it doesn't put money in MY pocket, quite the opposite actually! Other features of the add-on are also important to me and should have already been made available within the storefront before severing ties with the DazDeals creator. For these reasons, I will not be purchasing a DazDeal subscription to shop at Daz3d. That's all folks, end of rant from this non-web designer savvy old lady who has spent many thousands of dollars at this store and is now looking at other content buying options.

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Comments

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,495

    drop DAZ+ and you will save even more yes

    speaking from experience kiss

  • I agree so much too! It's a detailed topic. The people who make the extension should be rewarded for the work they put into which is only fair but at the same time so many of those features should be standard and people already spend enough on Daz. Maybe Daz can rework the store to make the extension unneccessary? Tagged gallery images and a price tracker would be default and custom wishlists would be good too but I write them in a document

    And environment tags should be as detailed and searchable as people too. We have a figure search option but nothing for environments 

  • MelissaGTMelissaGT Posts: 2,611

    Ya'll do realize you don't need to pay for the add-on and still get the pricing and user image features? 

  • SofaCitizenSofaCitizen Posts: 1,951

    I think it's unlikely that Daz will look to incorporate all the features of DazDeals into the native code since Daz and the people writing the plugin do not necessarily have the same goals. For example there is an argument that the price-tracker could put people off from buying a product if they see that it is currently more expensive than it has historically been. So good for the consumer but not so good for Daz or the PA. There will be other arguments that some of the features that DazDeals provides could lead to more sales. Therefore, having an independant entity looking to improve the store for end users is a good thing - however, they obviously need to be compensated one way or the other.

    I do agree that linking to the gallery for products would be a good benefit. Most products do have good promo images that show off the product - but often only in the way the PA intended it to be used. However, sometimes it takes seeing that product used in a different/unexpected way to trigger that purchase. There have definitely been products that I intially was not interested in at first but after seeing what someone else di with it I have then gone back to wishlist/purchase it. Both Renderosity and RenderHub have this feature so presumably it works for them.

  • azoohouseazoohouse Posts: 664

    MelissaGT said:

    Ya'll do realize you don't need to pay for the add-on and still get the pricing and user image features?

    I'm not sure what you mean by "still get the pricing and user image features". If you mean seeing users images on the product pages (whereas the user listed the product upon posting to the gallery) then I must disagree because that feature is no longer available on Chrome nor Edge. I understand that it is not listed as a DazDeal Pro feature but regardless it no longer works, at least for me. Can anyone who hasn't bought the DazDeals Pro subscription confirm this?

  • azoohouseazoohouse Posts: 664

    WendyLuvsCatz said:

    drop DAZ+ and you will save even more yes

    speaking from experience kiss

    It recently auto-renewed for another year to my surprise or I would have left it to expire. It won't fool me next year though. I deleted my CC on file :)

  • SofaCitizenSofaCitizen Posts: 1,951
    edited January 2023

    azoohouse said:

    ... If you mean seeing users images on the product pages (whereas the user listed the product upon posting to the gallery) then I must disagree because that feature is no longer available on Chrome nor Edge. I understand that it is not listed as a DazDeal Pro feature but regardless it no longer works, at least for me. Can anyone who hasn't bought the DazDeals Pro subscription confirm this?

    As a non-pro user they are working for me on Firefox (Developer Edition 109.0b7 (64-bit))

    Image attachments are still broken it seems so you'll have to take my word for it :)

    EDIT: Linking image from imgur

    Post edited by SofaCitizen on
  • PetraPetra Posts: 1,156

    May I ask what Daz Deal is?

     

  • xyer0xyer0 Posts: 6,018
    edited January 2023

    search daz-deals on your browser

    @Petra It's a browser extension that adds functionality to the daz store, such as an option to see only products you own. It also makes it possible to see your wishlist items by themselves when you are on a sales page. It shows the percentage off each item in the cart and the recent lowest price of each item.

     

    Post edited by xyer0 on
  • ChezjuanChezjuan Posts: 520
    edited January 2023

    azoohouse said:

    MelissaGT said:

    Ya'll do realize you don't need to pay for the add-on and still get the pricing and user image features?

    I'm not sure what you mean by "still get the pricing and user image features". If you mean seeing users images on the product pages (whereas the user listed the product upon posting to the gallery) then I must disagree because that feature is no longer available on Chrome nor Edge. I understand that it is not listed as a DazDeal Pro feature but regardless it no longer works, at least for me. Can anyone who hasn't bought the DazDeals Pro subscription confirm this?

    I use Edge, am not a Daz Deals Pro user, and I am able to see the gallery entries and forum references. I looked at this product: https://www.daz3d.com/dforce-casual-vest-outfit-for-genesis-8-males 

    ETA: My Edge version is 108.0.1462.54 (Official build) (64-bit) 

    Edited to add more: I tried in Chrome 108.0.5359.125 (Official Build) (64-bit) and it does not work. I wonder if something changed in the underlying Chromium distribution that broke the feature in the extension, and if it is going to break in Edge when they catch up in builds.

    Post edited by Chezjuan on
  • SofaCitizenSofaCitizen Posts: 1,951
    edited January 2023

    Petra said:

    May I ask what Daz Deal is?

    It's a browser extension that adds/tweaks/hides a few features on the daz3d store pages. For example, displaying the afore-mentioned price-history tracker under the product cost and providing a list of thumbnails from the Daz gallery for any posted images that use that asset and any forum posts that link to the product.

    EDIT: added example screenshot from a product page in my previous post

    Post edited by SofaCitizen on
  • TaozTaoz Posts: 9,971

    azoohouse said:

    WendyLuvsCatz said:

    drop DAZ+ and you will save even more yes

    speaking from experience kiss

    It recently auto-renewed for another year to my surprise or I would have left it to expire. It won't fool me next year though. I deleted my CC on file :)

    If you pay using PayPal you must cancel the subscription there too. 

  • SofaCitizen said:

    azoohouse said:

    ... If you mean seeing users images on the product pages (whereas the user listed the product upon posting to the gallery) then I must disagree because that feature is no longer available on Chrome nor Edge. I understand that it is not listed as a DazDeal Pro feature but regardless it no longer works, at least for me. Can anyone who hasn't bought the DazDeals Pro subscription confirm this?

    As a non-pro user they are working for me on Firefox (Developer Edition 109.0b7 (64-bit))

    Image attachments are still broken it seems so you'll have to take my word for it :)

    EDIT: Linking image from imgur

    If you go to the daz deals forum thread, on one of the last couple of pages it tells you the fix. You have to add your email to the plugin page I think. I  had my email on it before, but I just clicked resubmit or whatever it is and it came back on. 

    And the autorenew thing got me really angry this past year too. I cancelled it on Daz but didn't realize that I had to cancel it on paypal as well. Talked to tech support and they said all sales were final for membership subscriptions. They reimbursed me 30 bucks because it autorenewed during a sale, but I still wasn't happy. Never again will I put something in automatic. 

  • MelissaGTMelissaGT Posts: 2,611

    azoohouse said:

    MelissaGT said:

    Ya'll do realize you don't need to pay for the add-on and still get the pricing and user image features?

    I'm not sure what you mean by "still get the pricing and user image features". If you mean seeing users images on the product pages (whereas the user listed the product upon posting to the gallery) then I must disagree because that feature is no longer available on Chrome nor Edge. I understand that it is not listed as a DazDeal Pro feature but regardless it no longer works, at least for me. Can anyone who hasn't bought the DazDeals Pro subscription confirm this?

    I don't pay for DazDeals Pro and I use Chrome and it works just fine. All you need to do is enter your email address into the DazDeals add-on and it will work.  

  • ChezjuanChezjuan Posts: 520
    edited January 2023

    Chezjuan said:

    I'm not sure what you mean by "still get the pricing and user image features". If you mean seeing users images on the product pages (whereas the user listed the product upon posting to the gallery) then I must disagree because that feature is no longer available on Chrome nor Edge. I understand that it is not listed as a DazDeal Pro feature but regardless it no longer works, at least for me. Can anyone who hasn't bought the DazDeals Pro subscription confirm this?

    I use Edge, am not a Daz Deals Pro user, and I am able to see the gallery entries and forum references. I looked at this product: https://www.daz3d.com/dforce-casual-vest-outfit-for-genesis-8-males 

    ETA: My Edge version is 108.0.1462.54 (Official build) (64-bit) 

    Edited to add more: I tried in Chrome 108.0.5359.125 (Official Build) (64-bit) and it does not work. I wonder if something changed in the underlying Chromium distribution that broke the feature in the extension, and if it is going to break in Edge when they catch up in builds.

    I just did what I call the "DazDeals Dance" on Chrome (remove the extension then re-install it) and the price history, gallery entries, and forum posts started showing up again for me. But when I closed Chrome it stopped working again and I had to reload the extension. In the DazDeals thread (https://www.daz3d.com/forums/discussion/454726/announcing-daz-deals-browser-add-on-ii#latest) it appears that others are having the problem with the pricing, gallery entries, and forum links not showing in Chrome.

    Looks like @benniewoodell beat me to it. And had a potential fix.

    Post edited by Chezjuan on
  • Can someone help me understand what he thread is meaning?  Have I missed an announcement?

    thanks

  • SofaCitizen said:

    I think it's unlikely that Daz will look to incorporate all the features of DazDeals into the native code since Daz and the people writing the plugin do not necessarily have the same goals. For example there is an argument that the price-tracker could put people off from buying a product if they see that it is currently more expensive than it has historically been. So good for the consumer but not so good for Daz or the PA. There will be other arguments that some of the features that DazDeals provides could lead to more sales. Therefore, having an independant entity looking to improve the store for end users is a good thing - however, they obviously need to be compensated one way or the other.

    I do agree that linking to the gallery for products would be a good benefit. Most products do have good promo images that show off the product - but often only in the way the PA intended it to be used. However, sometimes it takes seeing that product used in a different/unexpected way to trigger that purchase. There have definitely been products that I intially was not interested in at first but after seeing what someone else di with it I have then gone back to wishlist/purchase it. Both Renderosity and RenderHub have this feature so presumably it works for them.

    Interestingly enough, the 'most recent lowest price' feature has more than once encouraged me to make a purchase, either because it really is at a record low ("better buy this while I can!") or because the history shows that the item rarely goes on sale ("better buy this while I can!"). There's certainly been products that I would have purchased when they went on sale, had I known at the time how rarely they did so (and/or how rarely the price went that low for them). So I can see this being a double-edged sword for Daz.

    Seema Hair has been cited in the past as an example of a product where the pictures in the user galleries (50 of them now) are much better than the (ten) renders on the product page; I know that I treated it as a 'hmmm, maybe if it's on sale' item until I saw what Daz users were doing with it, then it became an insta-buy. 

  • kyoto kidkyoto kid Posts: 41,198
    edited January 2023

    azoohouse said:

    MelissaGT said:

    Ya'll do realize you don't need to pay for the add-on and still get the pricing and user image features?

    I'm not sure what you mean by "still get the pricing and user image features". If you mean seeing users images on the product pages (whereas the user listed the product upon posting to the gallery) then I must disagree because that feature is no longer available on Chrome nor Edge. I understand that it is not listed as a DazDeal Pro feature but regardless it no longer works, at least for me. Can anyone who hasn't bought the DazDeals Pro subscription confirm this?

    ...I'm on Chrome and don't have the "Pro" feature and I get both the pricing graph and gallery links  

    You'll have to take my word for it as we still can't attach images for some reason.

    Post edited by kyoto kid on
  • Do the pricing graph and Gallery/Forum links take a while to show up when using Chrome?  With Firefox 108.0.1 on my Intel Mac running 10.14.6 they can take up to 30 seconds or more before they show up (but sometimes much less of a wait). Maybe OP isn't waiting long enough for them to show up?

  • WonderlandWonderland Posts: 7,020

    I agree that user images of products should be listed on sales pages and VIEWABLE ON MOBILE DEVICES! I do all my shopping on my iPad and hate having to check back on the PC when I'm on the fence about something. User images often sway me to purchase. Also knowing a product is at its lowest price is helpful and will provoke me to purchase. DazDeals developers may not have the capacity to do this for mobile, but maybe DAZ can. Also I don't see why DAZ can't do SMS notifications for Flash Sales.
     

    I'm sorry I'm not going to pay for DAZ Deals anymore than I am going to pay for Twitter. DAZ Deals was awesome until DAZ stopped it because they must have gotten huge commissions. But because of that they've lost a lot sales from me and probably many others because I'm not aware of flash sales. DAZ, please bring DAZ Deals back in its former capacity so it can be free to users or do something similar in house. 

  • WonderlandWonderland Posts: 7,020

    It seems like every time you check out there's a comment section. I always ignore it because it's specifically supposedly about that specific purchase but maybe if we all wrote our complaints there, they'd listen...

  • frank0314frank0314 Posts: 14,254

    Petra said:

    May I ask what Daz Deal is?

    Be aware that if you do download it be sure to check the store with it on and off cause it has a habit of causing a lot of sales issues. 

  • Charlie JudgeCharlie Judge Posts: 12,867
    edited January 2023

    frank0314 said:

    Petra said:

    May I ask what Daz Deal is?

    Be aware that if you do download it be sure to check the store with it on and off cause it has a habit of causing a lot of sales issues. 

    I'm not sure what you mean. I've never known it to cause me any sales problems. 

    Post edited by Charlie Judge on
  • WonderlandWonderland Posts: 7,020

    There is really a lot you can say after you check out in the survey! Everyone should take advantage of it. I just wrote this: 

    This is not about this purchase but issues in general. Please read this thread https://www.daz3d.com/forums/discussion/613136/losing-me-as-a-customer DAZ really needs to bring DAZ Deals back in its full function for free or create something similar in house and available on mobile. On sales pages links to user images and forum discussion, price history and SMS for flash sales. I shopped much more when all this was available for free from DAZDealz and would even more if available on iOS. 

    Has DAZ considered creating its own app? Could have notifications like “Your wishlist items at lowest prices of the year! Click here now!” Or ‘check out this artwork in the gallery by an artist you follow using this item now at its lowest price!’” That would definitely provoke me to purchase more and check the site more often. Thank you. 

  • App development is completey different and it would be far too large of a development load for such a small team. Most people would refuse to use it anyway.

  • SofaCitizenSofaCitizen Posts: 1,951

    Blando Calrissian said:

    Interestingly enough, the 'most recent lowest price' feature has more than once encouraged me to make a purchase, either because it really is at a record low ("better buy this while I can!") or because the history shows that the item rarely goes on sale ("better buy this while I can!"). There's certainly been products that I would have purchased when they went on sale, had I known at the time how rarely they did so (and/or how rarely the price went that low for them). So I can see this being a double-edged sword for Daz.

    I think double-egded sword is right, there would be some instances where the history might promote sales and other instances where it might hinder.  However, if you bear in mind that Daz would rather people purchase items at the highest-possible price then perhaps when they crunched the numbers it worked out better to stop supporting Daz Deals officially?

    Seema Hair has been cited in the past as an example of a product where the pictures in the user galleries (50 of them now) are much better than the (ten) renders on the product page; I know that I treated it as a 'hmmm, maybe if it's on sale' item until I saw what Daz users were doing with it, then it became an insta-buy.

    That is definitely a good example, the promo renders are all quite similar to each other so probably only appeal to a subset of customers. But with so much variety of usage and styles in the gallery I think that really opens up the potential customers for that asset.

  • SofaCitizenSofaCitizen Posts: 1,951

    RangerRick said:

    Do the pricing graph and Gallery/Forum links take a while to show up when using Chrome?  With Firefox 108.0.1 on my Intel Mac running 10.14.6 they can take up to 30 seconds or more before they show up (but sometimes much less of a wait). Maybe OP isn't waiting long enough for them to show up?

    Not sure on the exact timings but there is definitely a delay. That will be because it's only a browser addon (as apposed to native functionality) and so has to wait for the page to load, parse it to pull out relevant bits, then fire off API calls (or other background page loads), parse that result and then inject the additional data into the page.

  • azoohouseazoohouse Posts: 664

    kyoto kid said:

    azoohouse said:

    MelissaGT said:

    Ya'll do realize you don't need to pay for the add-on and still get the pricing and user image features?

    I'm not sure what you mean by "still get the pricing and user image features". If you mean seeing users images on the product pages (whereas the user listed the product upon posting to the gallery) then I must disagree because that feature is no longer available on Chrome nor Edge. I understand that it is not listed as a DazDeal Pro feature but regardless it no longer works, at least for me. Can anyone who hasn't bought the DazDeals Pro subscription confirm this?

    ...I'm on Chrome and don't have the "Pro" feature and I get both the pricing graph and gallery links  

    You'll have to take my word for it as we still can't attach images for some reason.

    Well, it worked for me shortly before the holidays but stopped working suddenly in both Chrome Version 108.0.5359.125 (Official Build) (64-bit) and Edge Version 108.0.1462.54 (Official build) (64-bit). I've removed the extension and reactivated but still cant get it to work in either browser. Thanks for the confirmation!

  • SevrinSevrin Posts: 6,309

    I'm on MS Edge and as a non-subscriber I no longer receive notifications, but still see price history, readme links, as well as gallery and forum links.

  • azoohouseazoohouse Posts: 664

    YAY!!! I got it all to work again! I went to Daz-Deals Options tab. I unchecked each option, closed browser, reopened and re-checked each option. Poof! One by one those options available for non-subscription began to work again. I don't know why it broke and I don't know why checking and unchecking options fixed it but soooo glad it did! Now I must go hide my credit card before I get into trouble with it :)

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