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Daz Has Encountered a Fatal Error And Must Close

sjaammonssjaammons Posts: 185
in Daz Studio Discussion

I tried updating my drivers for my graphics card ( ATI Mobility Radeon HD 5870) But it got blue screened and somehow it downgraded my ability to use 64 Bit items like Daz and Aero, I eventually found a way to refresh my driver and everything is working again EXCEPT Daz. Now whenever I try to open it I get "Daz has encountereda fatal error and must close."

I'm at a loss at what to do. I tried uninstalling and reinstalling through Daz Install Manager but I still get the error when I try to open it! Is there an easy fix for this because getting locked out of Daz is causing me a lot of problems... Thank you.

Comments

  • EtriganEtrigan Posts: 603

    If you haven't already, submit a support ticket. They're likely your best path.

  • mikael-aronssonmikael-aronsson Posts: 586

    Have a quick look at the help/troubleshoot/log menu and see if there is anything obvious there, might be some clue about the problem there.

    (when you cannot start DS you can find the log file under users\your_username\AppData\Roaming\DAZ 3D\studio4\log.txt if I remember correct)

    Note: You may not see AppData subdirectory depending on your settings but it's still there and you can change settings in Control Panel/Folder settings to make it visible if you want to.

     

     

  • essolo74_b435018bacessolo74_b435018bac Posts: 6

    hi! is there anyone that can help me... i been getting this daz studio has encountered fatal error, i already uninstall the Daz Studio and reinstalled it but is not helping :( i don't know what else to do please can anyone help me im getting to frustrated.

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