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Linday dForce Classic Long Side Bangs Hair for Genesis 9 issue

ShadyNZLShadyNZL Posts: 4
in The Commons

Hi all,

Just purchased this beautiful hair but having issues changing the textures. I've loaded a G9 character and then the G9 version of the hair. But when I use the G9 textures to try changing the hair colour I receive a message: 

An error occurred while reading this file, see the log files etc etc.

The log has the following error: 

2023-08-08 00:15:55.939 [WARNING] :: Invalid hierarchy for selected node(s) and "preset_hierarchical_material" type; no root(s) found.
2023-08-08 00:15:55.939 [INFO] :: Error loading asset: F:/My DAZ 3D Library/People/Genesis 9/Hair/Linday/Classic Long Side Bangs Hair/Iray Materials/Black/CLSB G9 Hair 03 Black Darkest Violet.duf

Not really what  I'm doing wrong or how to fix it.

Any guidance would be kindly appreciated.

Thanks.

 

 

Comments

  • felisfelis Posts: 4,338

    It is a hieracical material preset, meaning that you must have the root node selected when applying it, i.e. the Genesis 9 character.

  • ShadyNZLShadyNZL Posts: 4

    Thanks for your response.  I have tried that but it still presents the same message: An error occurred while reading this file, see the log files etc etc.

  • PerttiAPerttiA Posts: 10,024

    There are separate versions for G8 and G9, did you use the correct version for the character?

  • ShadyNZLShadyNZL Posts: 4
    edited August 2023

    Yes, indeed. Loaded a G9 character, loaded the G9 version of the hair [Classic Long Side Bangs Hair G9], selected the G9 character, loaded a G9 texture eg CLSB G9 Hair 05 Warm Black... and that's when I receive the error.

    Post edited by ShadyNZL on
  • zombietaggerungzombietaggerung Posts: 3,726

    Was the hair fitted/parented to the figure? For hierarchical materials to work the item HAS to be fitted/parented to the correct figure.

  • FSMCDesignsFSMCDesigns Posts: 12,755
    edited August 2023

    I just tried this myself, loading a G9 character and then loading the hair and trying to change the color, same, error and yes, it was fitted and the figure was selected

    Post edited by FSMCDesigns on
  • ShadyNZLShadyNZL Posts: 4

    Yes, parented and fitted.  

  • richardandtracyrichardandtracy Posts: 5,681
    If there is a problem with the G9 version it might be worth creating a non-hierarchical material preset for the hair yourself. Load a G8F character with hair, apply the hair colour you want. Select the hair and then choose menu option 'File| Save As| Material Preset'. Having done that, the material preset should work on the hair when you have the G9 version of the hair selected, same as when you've selected the G8F version. Regards, Richard.
  • LindayLinday Posts: 86

    Hi, unfortunately there is an issue with hierarchical material presets for G9, we are working on it and corrected files should be out as update soon. Sorry for inconvenience, we understand that you want to play with purchased product right away.

  • ShadyNZLShadyNZL Posts: 4

    Appreciate the response @Linday.  Love the hair and great to know you are working on it.

  • barbultbarbult Posts: 24,244

    I've used several of the G9 hierarchical presets for the hair colors, and I haven't had any errors. What situation causes the error message?

    This image has been resized to fit in the page. Click to enlarge.

     

    This image has been resized to fit in the page. Click to enlarge.

     

  • LindayLinday Posts: 86

    Hi, we don´t really know what causes this error, we tested it on 2 computers when the product was finished and everything worked just fine, tester in Daz didn´t have an issue, when this thread occured, we tried it on the third computer and the error was there. So we resaved all hierarchical material presets for G9 and submitted them as update.

  • barbultbarbult Posts: 24,244

    Linday said:

    Hi, we don´t really know what causes this error, we tested it on 2 computers when the product was finished and everything worked just fine, tester in Daz didn´t have an issue, when this thread occured, we tried it on the third computer and the error was there. So we resaved all hierarchical material presets for G9 and submitted them as update.

    Thanks for the reply. I guess I have one of those lucky computers where the hierarchical material presets work fine. It is a nice product. 

  • Arge7Arge7 Posts: 5
    edited August 2023

    Don't mean to hijack, but can someone please tell me what model is used in the promo pictures for this (wearing the black outfit with the gold wall background)? Thank you.

    Post edited by Arge7 on
  • P3DesignP3Design Posts: 130

    Having the same issue. Hope it will be solved soon :)

  • LadyNightVampLadyNightVamp Posts: 42

    Have the same problem and wait for an update :)

  • alienareaalienarea Posts: 526

    Maybe those who have the issue could inform Daz/Linday about their computer specs and Daz release?

     

  • sgarobot_102e1775f8sgarobot_102e1775f8 Posts: 0

    Make sure you are using the latest version of Genesis 9 Essentials, that was the fix for me.

  • LadyNightVampLadyNightVamp Posts: 42

    When comes the update?

     

  • ElliandraElliandra Posts: 560

    According to the readme page the update went live on Aug 15th
    "2023-08-15 - G9 Materials Updated"

  • ElorElor Posts: 1,494

    Oh, so that's where the changelog is. A nice thing to know smiley

  • LadyNightVampLadyNightVamp Posts: 42

    Elliandra said:

    According to the readme page the update went live on Aug 15th
    "2023-08-15 - G9 Materials Updated"   

     

    Thank you!

     

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