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Install Manager Question

beachlegsbeachlegs Posts: 489
in The Commons

Install Manager is not excepting my pass word and I have changed it to no avail, Any ideas as to why this is happening? I have filled out a ticket for help but this can sometimes take awhile for reply.

 

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,948

    Have you tried working offline and checking the log (from the gear menu) for errors?

    Try creating a "new" account in the DIM log-in dialogue, and enter you standard details for that.

  • beachlegsbeachlegs Posts: 489
    edited September 2023

    Richard Haseltine said:

    Have you tried working offline and checking the log (from the gear menu) for errors?

    Try creating a "new" account in the DIM log-in dialogue, and enter you standard details for that.

    Hello Richard, I have tried everything and still no luck. I have sent a ticket I will just have to wait and see if they can help me.

    Thank you ...Debbie.

    Post edited by Richard Haseltine on
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