anyone else unable to install Mango Movement collection for Genesis 9 parts 1 and 2?

Wallace3D

I have tried both the DIM installer and the DAZ Studio built in installer and thi does not install. It takes about 4 hours for it to do the install and it always ends up empty with all files in the folder as .part with 0kb

I have tried uninstalling it and re installing and it is the same every time. 

 

Richard Haseltine

Have you uninstalled the Connect (though Daz Studio) version?

Wallace3D

Richard Haseltine said:

Have you uninstalled the Connect (though Daz Studio) version?

Yes but it did not delete the data files. I had to delete it manually which consisted of 1627 files at 0kb in size 

Wallace3D

I tried installing it again and I get 1627 lines of this for each file in the log
2023-10-16 19:28:03.031 [WARNING] :: C:\DAZDevel\Hudson\HUDSON_HOME\workspace\NB_DS_Dev_cmake\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): getFileInformation failed, url: https://hpclscruffy.daz3d.com/Customer/get_download_path?product_id=87456&file_path=runtime/textures/lyoness/mangomovement/lymm_longsleeves_02_m.jpg&SID=pM7h55LnmtuY0K_zMh9OS9MMpYsUoB-QZS-8YpECIr6fOdhQJLc
2023-10-16 19:28:03.031 [WARNING] :: C:\DAZDevel\Hudson\HUDSON_HOME\workspace\NB_DS_Dev_cmake\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Failed to download output file "I:/My DAZ 3D Library\data\cloud\1_87456\runtime/textures/lyoness/mangomovement/lymm_longsleeves_02_m.jpg.part"
2023-10-16 19:28:16.217 [WARNING] :: C:\DAZDevel\Hudson\HUDSON_HOME\workspace\NB_DS_Dev_cmake\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): curl_easy_perform(https://hpclscruffy.daz3d.com/Customer/get_download_path?product_id=87456&file_path=runtime/textures/lyoness/mangomovement/lymm_longsleeves_02_gloss.jpg&SID=pM7h55LnmtuY0K_zMh9OS9MMpYsUoB-QZS-8YpECIr6fOdhQJLc) failed: HTTP response code said error
2023-10-16 19:28:16.217 [WARNING] :: C:\DAZDevel\Hudson\HUDSON_HOME\workspace\NB_DS_Dev_cmake\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): getFileInformation failed, url: https://hpclscruffy.daz3d.com/Customer/get_download_path?product_id=87456&file_path=runtime/textures/lyoness/mangomovement/lymm_longsleeves_02_gloss.jpg&SID=pM7h55LnmtuY0K_zMh9OS9MMpYsUoB-QZS-8YpECIr6fOdhQJLc
2023-10-16 19:28:16.217 [WARNING] :: C:\DAZDevel\Hudson\HUDSON_HOME\workspace\NB_DS_Dev_cmake\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Failed to download output file "I:/My DAZ 3D Library\data\cloud\1_87456\runtime/textures/lyoness/mangomovement/lymm_longsleeves_02_gloss.jpg.part"
2023-10-16 19:28:20.187 [WARNING] :: C:\DAZDevel\Hudson\HUDSON_HOME\workspace\NB_DS_Dev_cmake\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): curl_easy_perform(https://hpclscruffy.daz3d.com/Customer/get_download_path?product_id=87456&file_path=runtime/textures/lyoness/mangomovement/lymm_longsleeves_02_d.jpg&SID=pM7h55LnmtuY0K_zMh9OS9MMpYsUoB-QZS-8YpECIr6fOdhQJLc) failed: HTTP response code said error
2023-10-16 19:28:20.187 [WARNING] :: C:\DAZDevel\Hudson\HUDSON_HOME\workspace\NB_DS_Dev_cmake\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): getFileInformation failed, url: https://hpclscruffy.daz3d.com/Customer/get_download_path?product_id=87456&file_path=runtime/textures/lyoness/mangomovement/lymm_longsleeves_02_d.jpg&SID=pM7h55LnmtuY0K_zMh9OS9MMpYsUoB-QZS-8YpECIr6fOdhQJLc
2023-10-16 19:28:20.187 [WARNING] :: C:\DAZDevel\Hudson\HUDSON_HOME\workspace\NB_DS_Dev_cmake\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Failed to download output file "I:/My DAZ 3D Library\data\cloud\1_87456\runtime/textures/lyoness/mangomovement/lymm_longsleeves_02_d.jpg.part"
2023-10-16 19:28:32.823 [WARNING] :: C:\DAZDevel\Hudson\HUDSON_HOME\workspace\NB_DS_Dev_cmake\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): curl_easy_perform(https://hpclscruffy.daz3d.com/Customer/get_download_path?product_id=87456&file_path=runtime/textures/lyoness/mangomovement/lymm_longsleeves_02_b.jpg&SID=pM7h55LnmtuY0K_zMh9OS9MMpYsUoB-QZS-8YpECIr6fOdhQJLc) failed: HTTP response code said error
2023-10-16 19:28:32.823 [WARNING] :: C:\DAZDevel\Hudson\HUDSON_HOME\workspace\NB_DS_Dev_cmake\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): getFileInformation failed, url: https://hpclscruffy.daz3d.com/Customer/get_download_path?product_id=87456&file_path=runtime/textures/lyoness/mangomovement/lymm_longsleeves_02_b.jpg&SID=pM7h55LnmtuY0K_zMh9OS9MMpYsUoB-QZS-8YpECIr6fOdhQJLc
2023-10-16 19:28:32.823 [WARNING] :: C:\DAZDevel\Hudson\HUDSON_HOME\workspace\NB_DS_Dev_cmake\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Failed to download output file "I:/My DAZ 3D Library\data\cloud\1_87456\runtime/textures/lyoness/mangomovement/lymm_longsleeves_02_b.jpg.part"
2023-10-16 19:28:46.706 [WARNING] :: C:\DAZDevel\Hudson\HUDSON_HOME\workspace\NB_DS_Dev_cmake\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): curl_easy_perform(https://hpclscruffy.daz3d.com/Customer/get_download_path?product_id=87456&file_path=runtime/textures/lyoness/mangomovement/lymm_longsleeves_01_t.jpg&SID=pM7h55LnmtuY0K_zMh9OS9MMpYsUoB-QZS-8YpECIr6fOdhQJLc) failed: HTTP response code said error
2023-10-16 19:28:46.707 [WARNING] :: C:\DAZDevel\Hudson\HUDSON_HOME\workspace\NB_DS_Dev_cmake\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): getFileInformation failed, url: https://hpclscruffy.daz3d.com/Customer/get_download_path?product_id=87456&file_path=runtime/textures/lyoness/mangomovement/lymm_longsleeves_01_t.jpg&SID=pM7h55LnmtuY0K_zMh9OS9MMpYsUoB-QZS-8YpECIr6fOdhQJLc
2023-10-16 19:28:46.707 [WARNING] :: C:\DAZDevel\Hudson\HUDSON_HOME\workspace\NB_DS_Dev_cmake\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Failed to download output file "I:/My DAZ 3D Library\data\cloud\1_87456\runtime/textures/lyoness/mangomovement/lymm_longsleeves_01_t.jpg.part"

Richard Haseltine

Sounds as if the Connect files are broken, certainly, but that shouldn't affect DIM/Daz Central once the referecnes to the Connect versions are gone. Try working offline in DS, find the entry for the Mango Moves product in Content Library>Products>M, right-click on the container (the folder) and delete it (this just removes metadata, no actual files). Then try reinstalling through DIM.