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DAZ Connect doesn't show my installed files

SotoSoto Posts: 1,440
in Technical Help (nuts n bolts)

Hi.

Is there a way to make DAZ Studio recognize my DAZ Connect installed files?

I don't know what I touched, probably reset database, and now Connect is empty. Reinstalling the products download the whole files again, it doesn't recognize my files already in the cloud folder.

Downloading through Connect is unbearable slow, which was what I was trying to fix when I broke everything, so download everything again is impossible, I would have to move to DIM before attempting that.

Is there something that can be done? All my files are there, it's just DAZ Studio can't see them.

Thanks.

Comments

  • LeanaLeana Posts: 11,715

    If you reset the database you should just need to reimport metadata I think.

  • SotoSoto Posts: 1,440

    Leana said:

    If you reset the database you should just need to reimport metadata I think.

    Thanks, unfortunately, that only seems to work for DIM files. Connect files are not on the list. 

  • crosswindcrosswind Posts: 6,978
    edited October 2023

    Have you checked if your cms database is down or not ? And the folders under Daz Connect in Content Library are all gone as well?

    Post edited by crosswind on
  • SotoSoto Posts: 1,440

    crosswind said:

    Have you checked if your cms database is down or not ? And the folders under Daz Connect in Content Library are all gone as well?

    There are no folders unders Daz Connect in Content Library except the ones from files I downloaded again to test. There wasn't a Connect folder at all until I installed a Connect file.

    How can I check if cms is down?

    Thanks. 

  • crosswindcrosswind Posts: 6,978
    edited October 2023

    Hellboy said:

    crosswind said:

    Have you checked if your cms database is down or not ? And the folders under Daz Connect in Content Library are all gone as well?

    There are no folders unders Daz Connect in Content Library except the ones from files I downloaded again to test. There wasn't a Connect folder at all until I installed a Connect file.

    How can I check if cms is down?

    Thanks. 

    as the attached screenshot... pls check.

    SNAG-2023-10-17-0023.png
    1727 x 1398 - 251K
    Post edited by crosswind on
  • SotoSoto Posts: 1,440

    Thanks. CMS is running.

     

     
  • crosswindcrosswind Posts: 6,978

    So nothing could be seen in Smart Content either?

  • Richard HaseltineRichard Haseltine Posts: 100,941

    Hellboy said:

    Leana said:

    If you reset the database you should just need to reimport metadata I think.

    Thanks, unfortunately, that only seems to work for DIM files. Connect files are not on the list. 

    Daz Connect doesn't reimport its metadata like that, if the database goes then the only option is to go through reinstalaltion (which should, as long as the directory has not been chnaged, see the existing files and not redownload them). Do check, though, that you still have the parent folder of /data/cloud/ selected as the Daz Connect data directory or a regular content diectory as not finding the files will also stop them from displaying in the virtual Daz Connect content directory.

  • SotoSoto Posts: 1,440

    Richard Haseltine said:

    Hellboy said:

    Leana said:

    If you reset the database you should just need to reimport metadata I think.

    Thanks, unfortunately, that only seems to work for DIM files. Connect files are not on the list. 

    Daz Connect doesn't reimport its metadata like that, if the database goes then the only option is to go through reinstalaltion (which should, as long as the directory has not been chnaged, see the existing files and not redownload them). Do check, though, that you still have the parent folder of /data/cloud/ selected as the Daz Connect data directory or a regular content diectory as not finding the files will also stop them from displaying in the virtual Daz Connect content directory.

    Thanks, yeah, I didn't changed the directory and it's still the one referenced in the Content Directory Manager.

    I tried reinstalling things, but DS fails to see the files are already there and downloads them all from scratch at an incredibly slow pace compared to DIM/Central. I dissabled firewalls and antivirus just to try.

    Installing offline products doesn't work either. I know how to install those, but it's not working anymore.

    Smart Content only shows the DIM files.

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