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[SOLVED: USER ERROR] Gallery Help. Possible TOS violation?

AnotherUserNameAnotherUserName Posts: 2,727
edited November 2015 in Daz Studio Discussion

Hi everyone,

Ive been trying to get an answer from DAZ as to wether or not a render I made violates the TOS for violence. I sent my render to DAZ a little more than a week ago and have heard nothing from them.

Does anyone know if there is a moderator in charge of previewing renders? Id rather not post it only to have it removed.

Post edited by AnotherUserName on

Comments

  • ChoholeChohole Posts: 33,604
    edited November 2015

    Who did you send it to?   The correct person is  aanderson@daz3d.com

     

    Post edited by Chohole on
  • AnotherUserNameAnotherUserName Posts: 2,727
    Chohole said:

    Who did you send it to?   The correct person is  aanderson@daz3d.com

     

    Yah, thats the right contact. Just busy I suppose? A confirmation of reciept notice, like a help ticket would be nice.

  • frank0314frank0314 Posts: 14,260
    edited November 2015
    AnotherUserName said:
    Chohole said:

    Who did you send it to?   The correct person is  aanderson@daz3d.com

     

    Yah, thats the right contact. Just busy I suppose? A confirmation of reciept notice, like a help ticket would be nice.

    I will point it out to her.

    Post edited by frank0314 on
  • AnotherUserNameAnotherUserName Posts: 2,727
    edited November 2015
    frank0314 said:
    AnotherUserName said:
    Chohole said:

    Who did you send it to?   The correct person is  aanderson@daz3d.com

     

    Yah, thats the right contact. Just busy I suppose? A confirmation of reciept notice, like a help ticket would be nice.

    I will point it out to her.

    Thanks Frank, pass on our best wishes to her.

    Post edited by Chohole on
  • frank0314frank0314 Posts: 14,260
    edited November 2015

    Can you please resend it. She doesn't have one from you.

    Edit: Also check your spam box incase it went there. She says she's answered ever email she's received.

    Post edited by frank0314 on
  • AnotherUserNameAnotherUserName Posts: 2,727
    frank0314 said:

    Can you please resend it. She doesn't have one from you.

    Edit: Also check your spam box incase it went there. She says she's answered ever email she's received.

    Yah, will do.

  • AnotherUserNameAnotherUserName Posts: 2,727
    frank0314 said:

    Can you please resend it. She doesn't have one from you.

    Edit: Also check your spam box incase it went there. She says she's answered ever email she's received.

    I didnt find any reply... I sent her just a quick message to see if she can confirm that she is recieving email from me.

  • ChoholeChohole Posts: 33,604

    She is still not seeing an email from you   Are you sure you are sending to the correct emaill addy.

  • DAZ_ann0314DAZ_ann0314 Posts: 2,860
    edited November 2015

    I just checked my Google spam box and my email and I don't have anything from you in there and actually no new emails today at all :( Please double check for me to make sure you are sending to aanderson@daz3d.com (two a's in the front there) If it still doesnt work, maybe just send me a forum PM? I think you can attach an image to that (someone will correct me if I'm wrong LOL I've not tried it so not positive)

    Post edited by DAZ_ann0314 on
  • SimonJMSimonJM Posts: 5,997
    DAZ_ann0314 said:

    I just checked my Google spam box and my email and I don't have anything from you in there and actually no new emails today at all :( Please double check for me to make sure you are sending to aanderson@daz3d.com (two a's in the front there) If it still doesnt work, maybe just send me a forum PM? I think you can attach an image to that (someone will correct me if I'm wrong LOL I've not tried it so not positive)

    Just sent you a test message (from a hotmail account) just to see if things are working.

  • DAZ_ann0314DAZ_ann0314 Posts: 2,860

    Got that one..replied back to you :) Though not anything exciting other than I got your message :) Thanks for sending the test. Did check the PMs and it does seem you can attach an image there so hopefully that will work if there is still an issue with the e-mail :)

  • SimonJMSimonJM Posts: 5,997
    DAZ_ann0314 said:

    Got that one..replied back to you :) Though not anything exciting other than I got your message :) Thanks for sending the test. Did check the PMs and it does seem you can attach an image there so hopefully that will work if there is still an issue with the e-mail :)

    Got the reply - at least we can rule out one end of the equation :)

  • AnotherUserNameAnotherUserName Posts: 2,727
    DAZ_ann0314 said:

    I just checked my Google spam box and my email and I don't have anything from you in there and actually no new emails today at all :( Please double check for me to make sure you are sending to aanderson@daz3d.com (two a's in the front there) If it still doesnt work, maybe just send me a forum PM? I think you can attach an image to that (someone will correct me if I'm wrong LOL I've not tried it so not positive)

    Im going to send another test message. Im pretty certain that I got your address right but maybe not. It will be titled "test test test".

  • AnotherUserNameAnotherUserName Posts: 2,727
    AnotherUserName said:
    DAZ_ann0314 said:

    I just checked my Google spam box and my email and I don't have anything from you in there and actually no new emails today at all :( Please double check for me to make sure you are sending to aanderson@daz3d.com (two a's in the front there) If it still doesnt work, maybe just send me a forum PM? I think you can attach an image to that (someone will correct me if I'm wrong LOL I've not tried it so not positive)

    Im going to send another test message. Im pretty certain that I got your address right but maybe not. It will be titled "test test test".

    Sent...

  • DAZ_ann0314DAZ_ann0314 Posts: 2,860

    I got it and replied :) Please go ahead and try to send me the image, hopefully I should get it this time LOL

  • AnotherUserNameAnotherUserName Posts: 2,727
    DAZ_ann0314 said:

    I got it and replied :) Please go ahead and try to send me the image, hopefully I should get it this time LOL

    I must have had your email wrong. Thanks Ann.

    [SOLVED: User Error!]

  • DAZ_ann0314DAZ_ann0314 Posts: 2,860

    You are more than welcome..it was a pleasure speaking with you :)

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