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Solved - File Does Not Exist

JasmineSkunkJasmineSkunk Posts: 1,903
edited November 2023 in The Commons

So I am stuck on a little issue I don't know how to fix. I think I MIGHT know the hiccup but the solution is beyond me and I could really use some help.

I am using the new Studio 4.22 and Windows 11. and have been trying to install using the DIM to TRY to install stuff, but I keep getting the message that the "File does not exist" but when I right click and "browse to file location" it takes me straight to the file that isn't suppose to exist.

I noticed that the path in Windows 11 is: Users/Public/Public Documents 

but the path in Studio goes to: Users/Public/Documents

I have tried to both change the folder itself to only "Documents" and have tried to set the Content manager to point it to "Public Documents"

but I can't do either. Any ideas??

 

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Post edited by JasmineSkunk on

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,945

    /Public/Documents is the real name, /Public/Public Documents ios how it displays. Its the same location.

    You clearly still have things recorded as installed through Connect (Daz Studio itself) as the Daz Connect virtual folder is not empty (it has a little triangle to expand it and show its folders). If the database says there is a Cobnnect isntall DS will try to load that, even if the files are not actually there - it will ignore the files that are there in the DIM install.

  • JasmineSkunkJasmineSkunk Posts: 1,903
    edited November 2023

    Richard Haseltine said:

    /Public/Documents is the real name, /Public/Public Documents ios how it displays. Its the same location.

    You clearly still have things recorded as installed through Connect (Daz Studio itself) as the Daz Connect virtual folder is not empty (it has a little triangle to expand it and show its folders). If the database says there is a Cobnnect isntall DS will try to load that, even if the files are not actually there - it will ignore the files that are there in the DIM install.

    How do I get rid of it? I tried to delete the data file and my Daz Connect folder but it is still showing in Studio.

    Post edited by JasmineSkunk on
  • Richard HaseltineRichard Haseltine Posts: 100,945

    JasmineSkunk said:

    Richard Haseltine said:

    /Public/Documents is the real name, /Public/Public Documents ios how it displays. Its the same location.

    You clearly still have things recorded as installed through Connect (Daz Studio itself) as the Daz Connect virtual folder is not empty (it has a little triangle to expand it and show its folders). If the database says there is a Cobnnect isntall DS will try to load that, even if the files are not actually there - it will ignore the files that are there in the DIM install.

    How do I get rid of it? I tried to delete the data file and my Daz Connect folder but it is still showing in Studio.

    Deleting the file won't help, it removes the files (so DS can't find them) but not the database entries. Right-click on the affected product (the thumbnail in Smart Content or the container, folder, in the Products list in the Content Library) and select Uninstall to remove it from the database (this doesn't affect the files that were externally installed, nor their database entries).

  • JasmineSkunkJasmineSkunk Posts: 1,903

    Well.. It wasn't showing anything installed. sad

    Everything just had empty triangles and exclaimation points.frown

    So...

    I'm getting rid of everything and just starting over because I'm sure I broke stuff anyway. blush

    I'm so good at breaking stuff! cheeky

    On the upside... I'll probabally be an install genius  cool by the time I actually get my stuff into Daz Studio. LOL wink

    Thanks for your help Richard! heart

  • JasmineSkunkJasmineSkunk Posts: 1,903
    edited November 2023

    Update

    I am not an install genius yet. 

    *sigh* For anyone else that may stumble onto this information, I hope my ignorance helps someone else. So...

    I began with an eager heart. Downloaded Daz Studio and saw an install tab right there within the pane next to old familiar content tab. I happily let Daz Connect install everything for me.

    In hindsight, I would have just let that be the way things were because everything installed and worked just fine. But...

    I couldn't find anything unless I went through the Product list. Nothing was showing up in my Content or Smart tabs, etc.

    Nearly everyone told me to use the DIM. So I went back to the Install pane and uninstalled everything and tried to use the DIM, But...

    I kept getting an error that said FILE DOES NOT EXIST. 

    So... I uninstallled and tried again. Same problem. Richard (kindly) informed me that Daz Studio still believed my content was installed via Daz Connect, but when I looked in the install tab, Everything was just triangles and exclaimation points. So... I uninstalled AGAIN. And reinstalled...

    And everything was just as it had been before I started fresh again, still saying... FILE DOES NOT EXIST (UGH!!!) and the Install tab was still full of triangles and exclaimation points! angry

    So... 

    I looked at everything and saw that the PRODUCT list still had ALL the products listed in COLOR, but all the content in each folder was missing.

    So...

    Now I'm physically deleting EACH of those Products (in color) thumbnails so I can actually "Uninstall" them completely... Going through each letter of the alphabet...and OMG I have over a thousand products, so this could take awhile. Good thing I have nothing else to do but lay on my back, huh?

    I am hoping this actually clears it out. Wish I had just left it in the Daz Connect thing actually. But hey... In for a penny, in for a pound, eh?

    Wish me luck. I'll keep anyone interested updated here. indecision

    Post edited by JasmineSkunk on
  • ZippyGuitarZippyGuitar Posts: 845

    Is your Daz Studio still logging into Daz Connect? If so, you really should not let it if you are installing via DIM. Trust me, I didn't know when I first started using Daz Studio 8 years ago and was installing everything via DIM and Connect. What a mess it turned out to be. Even when I stopped using Connect as an install option I occassionally logged into Daz Studio via Connect to let it update metadata. Bad, bad, bad all around. I wish Connect never existed. It's manual install or DIM for me.

  • JasmineSkunkJasmineSkunk Posts: 1,903

    ZippyGuitar said:

    Is your Daz Studio still logging into Daz Connect? If so, you really should not let it if you are installing via DIM. Trust me, I didn't know when I first started using Daz Studio 8 years ago and was installing everything via DIM and Connect. What a mess it turned out to be. Even when I stopped using Connect as an install option I occassionally logged into Daz Studio via Connect to let it update metadata. Bad, bad, bad all around. I wish Connect never existed. It's manual install or DIM for me.

    How do I prevent it?

  • ZippyGuitarZippyGuitar Posts: 845
    edited November 2023

    Don't let it automatically log in. I use Daz4.11 but I'm assuming the Menus are still same/similar. In the Connect menu the login is probably set to auto logon.

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    Post edited by ZippyGuitar on
  • JasmineSkunkJasmineSkunk Posts: 1,903

    ZippyGuitar said:

    Don't let it automatically log in. I use Daz4.11 but I'm assuming the Menus are still same/similar. In the Connect menu the login is probably set to auto logon.

    Thank you! heart

  • JasmineSkunkJasmineSkunk Posts: 1,903
    edited November 2023
    Just posting a final update. Deleting everything in the Product list and beginning the install via DIM did indeed correct the issue if anyone should find this trying to solve the problem for themselves. :)
    Post edited by JasmineSkunk on
  • ZippyGuitarZippyGuitar Posts: 845
    Glad you got that sorted out. Back in 2017/2018, I had nasty database/product issues with both base Genesis 3 & Genesis 8. If memory serves, the biggest issue I had was Daz connect updating the metadata for the Genesis 3 and 8 figures. I was told it was okay to let that happen but I'm almost certain that's not correct. So I stopped logging in to let Connect update the metadata. Also at that time, over half my products were installed via DIM and Connect. I've since corrected all that. Now the only issue I have is the occasional missing base G8 or G3 figure files if I use the animation timeline. But there is no missing file. Daz Studio is still looking for a file that was part of Connect... I think.
  • JasmineSkunkJasmineSkunk Posts: 1,903

    ZippyGuitar said:

    Glad you got that sorted out. Back in 2017/2018, I had nasty database/product issues with both base Genesis 3 & Genesis 8. If memory serves, the biggest issue I had was Daz connect updating the metadata for the Genesis 3 and 8 figures. I was told it was okay to let that happen but I'm almost certain that's not correct. So I stopped logging in to let Connect update the metadata. Also at that time, over half my products were installed via DIM and Connect. I've since corrected all that. Now the only issue I have is the occasional missing base G8 or G3 figure files if I use the animation timeline. But there is no missing file. Daz Studio is still looking for a file that was part of Connect... I think.

    Thanks, Zippy! I'm trying to get everything figured out. smiley

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