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Lost holiday rewards

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  • winmathwinmath Posts: 140
    edited November 2023

    winmath said:

    Here are my orders. I hade three punches on 11/23 that I did not use. I should have had two punches yesterday and three today. I only have one today.

    Added screenshot from a tab I did not close yesterday

    Screenshot 2023-11-25 115543.png
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    Post edited by winmath on
  • Richard HaseltineRichard Haseltine Posts: 102,218

    AnEye4Art said:

    Post it here or create a ticket? Here's mine:

    And when were your previous orders? It may help if you could PM me the output from going to the holiday sale page, and then pressing F12 in chrome (or Firefox, I think it is general but the instructions oriignated from a Chrome user) to open up the Console.  Put this into the console

    window.localStorage.getItem('User/recent')

    and paste the return (which will be a list of your recent orders) into a PM.

  • AnEye4ArtAnEye4Art Posts: 767
    edited November 2023

    Richard Haseltine said:

    AnEye4Art said:

    Post it here or create a ticket? Here's mine:

    And when were your previous orders? It may help if you could PM me the output from going to the holiday sale page, and then pressing F12 in chrome (or Firefox, I think it is general but the instructions oriignated from a Chrome user) to open up the Console.  Put this into the console

    window.localStorage.getItem('User/recent')

    and paste the return (which will be a list of your recent orders) into a PM.

    Thanks. I'll do that soon. But so sorry about that as I should have shown my previous orders as proof. The $0.00 is from gift card purchase.

    Screenshot.png
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    Post edited by AnEye4Art on
  • winmathwinmath Posts: 140

    DAZ needs to extend the Black Friday sale and coupons. There are a few items I did not buy due to the punch glitch.

  • JamieMJamieM Posts: 356

    I think they need to give me an open 35% discount coupon. I bought stuff on a written promise of being able to buy other stuff with a specified discount. This has completely failed. 

  • AllenArtAllenArt Posts: 7,169

    scorpio said:

    Sorry I do't take screen shots everytime I make an order - why would I if Daz is a trustable company. I'm just done shopping here.

    Same. I don't take screenshots of my orders if I can't foresee a Daz glitch. 

  • mcorrmcorr Posts: 1,093

    Richard Haseltine said:

    AnEye4Art said:

    Post it here or create a ticket? Here's mine:

    And when were your previous orders? It may help if you could PM me the output from going to the holiday sale page, and then pressing F12 in chrome (or Firefox, I think it is general but the instructions oriignated from a Chrome user) to open up the Console.  Put this into the console

    window.localStorage.getItem('User/recent')

    and paste the return (which will be a list of your recent orders) into a PM.

    I didn't participate in the punches thing in order to have to do these gymnastics in order to get my discount. That was NOTa partof what I signed unto. Restore all of my three punches NOW!!!

  • mcorrmcorr Posts: 1,093

    AllenArt said:

    scorpio said:

    Sorry I do't take screen shots everytime I make an order - why would I if Daz is a trustable company. I'm just done shopping here.

    Same. I don't take screenshots of my orders if I can't foresee a Daz glitch. 
     

    screen shots of ourchases .... is that what we have cone to now????????????? What a freck'n joke!!!!!

  • mcorrmcorr Posts: 1,093

    JamieM said:

    I think they need to give me an open 35% discount coupon. I bought stuff on a written promise of being able to buy other stuff with a specified discount. This has completely failed. 
     

    100% agree. I want what I intended to buy at the price that includes the three vanishes 3 punches. 

  • Richard HaseltineRichard Haseltine Posts: 102,218

    mcorr said:

    Richard Haseltine said:

    AnEye4Art said:

    Post it here or create a ticket? Here's mine:

    And when were your previous orders? It may help if you could PM me the output from going to the holiday sale page, and then pressing F12 in chrome (or Firefox, I think it is general but the instructions oriignated from a Chrome user) to open up the Console.  Put this into the console

    window.localStorage.getItem('User/recent')

    and paste the return (which will be a list of your recent orders) into a PM.

    I didn't participate in the punches thing in order to have to do these gymnastics in order to get my discount. That was NOTa partof what I signed unto. Restore all of my three punches NOW!!!

    Not something I can do, but are you currently not showing punches you should have today?

  • RuntuRuntu Posts: 100

    I have two punches from 11/24, 11/25 .... I made todays order but am not showing 3punches, unless it comes to me tomorrow? Not very clear.

  • butterflyfishbutterflyfish Posts: 1,267

    It comes to you tomorrow.

  • FirstBastionFirstBastion Posts: 7,822
    edited November 2023

    I also dropped to zero punches this morning. I had maintain 3 punches for the previous 5 days, I didn't buy anything yesterday. it should have dropped to 2,  not completely disappear...

    Post edited by FirstBastion on
  • Richard HaseltineRichard Haseltine Posts: 102,218

    FirstBastion said:

    I also dropped to zero punches this morning. I had maintain 3 punches for the previous 5 days, I didn't buy anything yesterday. it should have dropped to 2,  not completely disappear...

    One - you had two left, one of which would be deducted for the missed day. But 1 iss till greater than 0, so something is off - are you getting a discount if you put soemthing in your cart (which would be a display error) or is there no discount either?

  • billyben_0077a25354billyben_0077a25354 Posts: 771
    edited November 2023

    I got nailed too.  I made purchases every day from 11/20 to 11/24.  I missed 11/25 and lost all three puches today (should have onoly lost one).  Did make a small puirchase today to see what happens tomorrow  but passed on some items I wanted due to no discount.

     

     

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    No punches.PNG
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    Post edited by billyben_0077a25354 on
  • MazhMazh Posts: 485
    edited November 2023

    Had three punches yesterday and did not buy anything yesterday (11/26) - also dropped to zero. This is not how it is announced.angry

     

    HOW IT WORKS

    Every day you make a purchase over $1 you earn a punch,
    up to a maximum of 3 punches.
    If you don’t make a purchase on a day you lose a punch

    Edit: Weird - cart does not show the punches but the discount seems to be there 

    Post edited by Mazh on
  • RuntuRuntu Posts: 100

    So after you get three punches how long do you have till you can't get the discount

  • PerttiAPerttiA Posts: 10,024

    Runtu said:

    So after you get three punches how long do you have till you can't get the discount

    If you have 3 punches today and you don't make a purchase over $1 before midnight Daztime today, you will be thrown back to having just one punch tomorrow and the next day if you do make a purchase tomorrow and the next day, if you don't, you may not even have that one.

  • Cris PalominoCris Palomino Posts: 11,605

    Runtu said:

    So after you get three punches how long do you have till you can't get the discount

    It says you lose a punch a day when you don't purchase, so I would think after 3 days (if you had three punches), they'd be completely gone.  

  • scorpioscorpio Posts: 8,466

    Cris Palomino said:

    Runtu said:

    So after you get three punches how long do you have till you can't get the discount

    It says you lose a punch a day when you don't purchase, so I would think after 3 days (if you had three punches), they'd be completely gone.  

    But thats not how its been working miss a day and all punches are gone. 

  • Cris PalominoCris Palomino Posts: 11,605

    PerttiA said:

    Runtu said:

    So after you get three punches how long do you have till you can't get the discount

    If you have 3 punches today and you don't make a purchase over $1 before midnight Daztime today, you will be thrown back to having just one punch tomorrow and the next day if you do make a purchase tomorrow and the next day, if you don't, you may not even have that one.

    Is that what has happened with your, Pertti? 

  • PerttiAPerttiA Posts: 10,024

    Cris Palomino said:

    Runtu said:

    So after you get three punches how long do you have till you can't get the discount

    It says you lose a punch a day when you don't purchase, so I would think after 3 days (if you had three punches), they'd be completely gone.  

    It's quite badly worded, but what else is new...

    If I make purchases every day but one;

    Day 1 - I make a purchase over $1, I have no punches
    Day 2 - I make a purchase over $1, I have 1 punch because I made a purchase on day 1
    Day 3 - I make no purchase, I have 2 punches because of the purchases on day 1 and day 2
    Day 4 - I make a purchase over $1, I have 1 punch because not buying on day 3 lost one of my earned punches
    Day 5 - I make a purchase over $1, I have 1 punch because not buying on day 3 lost one of my earned punches (punch from day one dropped off as being too old)
    Day 6 - I make a purchase over $1, I have 2 punches because of the purchases on day 4 and day 5
    Day 7 - I make a purchase over $1, I have 3 punches because of the purchases on day 4, 5 and 6

  • PerttiAPerttiA Posts: 10,024

    Cris Palomino said:

    PerttiA said:

    Runtu said:

    So after you get three punches how long do you have till you can't get the discount

    If you have 3 punches today and you don't make a purchase over $1 before midnight Daztime today, you will be thrown back to having just one punch tomorrow and the next day if you do make a purchase tomorrow and the next day, if you don't, you may not even have that one.

    Is that what has happened with your, Pertti? 

    No, I have made a purchase over $1 every day since the 19th and have had 3 punches since the 22nd. 

  • AZDigitalArtistAZDigitalArtist Posts: 792
    billyben_0077a25354 said:

    I got nailed too.  I made purchases every day from 11/20 to 11/24.  I missed 11/25 and lost all three puches today (should have onoly lost one).  Did make a small puirchase today to see what happens tomorrow  but passed on some items I wanted due to no discount.

     

     

    Same here.
  • WendyLuvsCatzWendyLuvsCatz Posts: 38,483

    I have kept my 3 simply by bying a lightning deal every day if under $2

    (and something I want)

    I only bought a Lightning deal yesterday, some days I bought other stuff too

  • MazhMazh Posts: 485

    *Holiday Rewards discount cannot be used on gift cards, licenses, and memberships.

    Plus this discount does not work on some other stuff - Fastgrab, Lightnung Deals, ironman13 Grab Bag sale (applies on the single items, but is not applied on the >= 5 for $1 price) e.g.

     

     

  • PerttiAPerttiA Posts: 10,024

    Mazh said:

    *Holiday Rewards discount cannot be used on gift cards, licenses, and memberships.

    Plus this discount does not work on some other stuff - Fastgrab, Lightnung Deals, ironman13 Grab Bag sale (applies on the single items, but is not applied on the >= 5 for $1 price) e.g.

    FastGrab has "*Offer does not stack with other discounts" as does the Ironman 5 for $1 offer.

    Someone was checking the lightning deals, and came to the conclusion that the prices shown include the bunch discount already (unusual but...)

  • NerevarineNerevarine Posts: 175

    Aaaaaand I've also missed one day and lost all 3 punches. No more shopping for me it seems.

  • ElorElor Posts: 1,858

    Mazh said:

    Plus this discount does not work on some other stuff - [...] Lightnung Deals [...]

     

    It does.

    Copy from one of my messages in another discussion:

    I don't know why the prices on the LD page are taking into account the punchcard discount when other products do not, but the punchcard does work on them.

    I just bought something for $ 0.87, which was a 95% discount on base price.

    Looking at the product on a private browsing windows, the current base price is $5.94 and if I didn't forget one discount somewhere, the maths should be as follow (rounded each time):

    • Lighnting Deals discount (60%): 5.94 x 0.4 = 2.38
    • Daz+ Member Base discount (30%): 2.38 x 0.70 = 1.67
    • Daz+ week-end bonus discount (20%): 1.67 x 0,8 = 1.34
    • Punchard discount (35%): 1.34 x 0,65 = 0.87
  • Blando CalrissianBlando Calrissian Posts: 566

    Just got "punchcarded" today as well. I'm not surprised. Punch cards were a hot dumpster fire last year and it seems that they haven't gotten much better this time around.

    There's always another sale; I'm done with this one.

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