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Daz crashing frequently with new release.

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Comments

  • barbultbarbult Posts: 24,240
    Check again to be sure the HEAT plugin didn't get installed. That error sounds like what people reported with the HEAT plugin specifically.
  • Panzer EmeraldPanzer Emerald Posts: 727

    It's been crashing a lot on Mac after updating it... 

  • brighterdesign_d87cc31ba3brighterdesign_d87cc31ba3 Posts: 41

    I have files - that never crashed - this is a new geekcom 
    13th Gen Intel(R) Core(TM) i7-13620H   2.40 GHz 
    32.0 GB (31.8 GB usable)
    64-bit operating system, x64-based processor
    I'm crashing on anything that is a scene when I try to open it - even if I try to re install the 'enviornment' new - crashes - 
    dear daz3d - you pushed an unstable update - from the looks of it - fix it thanks 

  • jbowlerjbowler Posts: 794

    alan bard newcomer said:

    As a fun side effect it will not restart unless I restart the system

    That's a symptom of an NVidia card failure.  The message is something to the effect that DAZ cannot restart because it doesn't have any OpenGL support.  This is because the OpenGL support just stopped working.  I've seen it several times with the recent NVidia Studio drivers.  It's nothing to do with DAZ of course.  I'm part way between suspecting my PSU is not beefy enough and that my quite recently purchased NVidia card is showing signs of lack of ISO-9000.

    jbowler

  • SonixUKSonixUK Posts: 6

    This release is unusable for me, constantly crashes.

    Half the time Daz will just dissapear but sometimes it will crash and the whole PC reboots without warning and I lose anything else that was open too.

    Never used HEAT so that's not the issue here. Rolled back from the latest Nvidia drivers to the previous one but the crashes are still happening.

  • Richard HaseltineRichard Haseltine Posts: 100,739

    SonixUK said:

    This release is unusable for me, constantly crashes.

    Half the time Daz will just dissapear but sometimes it will crash and the whole PC reboots without warning and I lose anything else that was open too.

    Never used HEAT so that's not the issue here. Rolled back from the latest Nvidia drivers to the previous one but the crashes are still happening.

    Which driver version is that? Is Iray being used at the time? Unfortunately a system restart is not going to be daz Studio alone - it may be a driver issue, or it may be a hardware issue.

  • SonixUKSonixUK Posts: 6

    Richard Haseltine said:

    Which driver version is that? Is Iray being used at the time? Unfortunately a system restart is not going to be daz Studio alone - it may be a driver issue, or it may be a hardware issue

     It was the latest (565.90) but I rolled back to 561.09 which worked fine in the previous version of Daz but I'm still getting crashes with this version.

    No, Iray wasn't being used for the last crash, I was simply adjusting a paramater of a spotlight.  I've had crashes during rendering but others when I'm just modifying a scene.

    It's happening with different scenes, different characters. All seems pretty random.  Sometimes I'll get a laggy slowdown just prior to a crash but othertimes not.

    Never had any issues with the previous version of Daz which I used a lot with the same hardware as I'm using now.

  • Richard HaseltineRichard Haseltine Posts: 100,739

    SonixUK said:

    Richard Haseltine said:

    Which driver version is that? Is Iray being used at the time? Unfortunately a system restart is not going to be daz Studio alone - it may be a driver issue, or it may be a hardware issue

     It was the latest (565.90) but I rolled back to 561.09 which worked fine in the previous version of Daz but I'm still getting crashes with this version.

    No, Iray wasn't being used for the last crash, I was simply adjusting a paramater of a spotlight.  I've had crashes during rendering but others when I'm just modifying a scene.

    Using which DrawStyle in the Viewport?

    It's happening with different scenes, different characters. All seems pretty random.  Sometimes I'll get a laggy slowdown just prior to a crash but othertimes not.

    Never had any issues with the previous version of Daz which I used a lot with the same hardware as I'm using now.

  • SonixUKSonixUK Posts: 6

    Richard Haseltine said:

    Using which DrawStyle in the Viewport?

    Usually filament, occasionally Texture Shaded.

  • jbowlerjbowler Posts: 794

    SonixUK said:

    It was the latest (565.90) but I rolled back to 561.09 which worked fine in the previous version of Daz but I'm still getting crashes with this version.

    I installed that version (Studio driver of course) yesterday and it crashed overnight; pretty much nothing was running on the computer, certainly not DAZ, possible it was Chrome which caused the crash.  I can see all this afterwards because I use the card (a GTX 4090) headless, so TechGPUZ shows me that the NVidia driver has gone AWOL.

    jbowler

  • Richard HaseltineRichard Haseltine Posts: 100,739

    OK. Do you ever get a crash report, telling you what module caused the issue? Do you get any kind of Windows crash report (Whatever-colour screen of death) with a stop code on the system crashes?

  • SonixUKSonixUK Posts: 6

    Richard Haseltine said:

    OK. Do you ever get a crash report, telling you what module caused the issue? Do you get any kind of Windows crash report (Whatever-colour screen of death) with a stop code on the system crashes?

    When Daz crashes the whole PC I don't get a screen of death, it just shuts down as if I've hit the power button and reboots. 

    The only thing I've found regarding the crashes is a file in C:\Users\*User*\AppData\Local\CrashDumps which is called DAZStudio.exe.14024.dmp and is 139MB

    There is nothing of significance in the Daz log file when it crashes.

  • SonixUKSonixUK Posts: 6

    Thought I'd give an update to this thread just in-case the information is of use to anyone..

    After posting my first comment on this thread I decided (mainly out of frustration) to disable some of the plugins I don't use.
    After disabling the plugins I haven't had a single crash in two days.
    I'm not suggesting any of the disabled plugins were the root cause of the crashes but there does seem to be a link.
    The plugins I disabled:
    aniMate 2
    Face Transfer
    Face Transfer 2
    ManFriday's Mesh Grabber
    ManFriday's Mesh Grabber Rotations Add-On

    (Disabled the last two since there are newer versions included with Premier)

  • crosswindcrosswind Posts: 6,905

    SonixUK said:

    Richard Haseltine said:

    OK. Do you ever get a crash report, telling you what module caused the issue? Do you get any kind of Windows crash report (Whatever-colour screen of death) with a stop code on the system crashes?

    When Daz crashes the whole PC I don't get a screen of death, it just shuts down as if I've hit the power button and reboots. 

    The only thing I've found regarding the crashes is a file in C:\Users\*User*\AppData\Local\CrashDumps which is called DAZStudio.exe.14024.dmp and is 139MB

    There is nothing of significance in the Daz log file when it crashes.

    Firstly analyze dump file with WinDbg

    It may give you some clues...

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