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Why can't DAZ prevent Duplicate Formula problems with products they sell?

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Comments

  • crosswindcrosswind Posts: 6,915
    barbult said:

    Richard Haseltine said:

    golem841 said:

    May I say that it's a major fail of QC before releasing anything ?

    If it is a comnflict between two differnt products, which is usually the case, then I cannot really agree with that.

    This is my opinion: If both products sold in the Daz store, then I think Daz has some responsibility to be sure the newly added product does not conflict with products they already sell, BEFORE putting the new product in the store. Why does it have to fall to users to discover these problems AFTER buying them?  And then users have to submit tickets and wait an indeterminate time for a fix (that might never come). PAs that continue to deliver products like this should be educated by Daz so they can do better, or they should be purged from the vendor list.

    Indeed !
  • joannajoanna Posts: 1,443

    barbult said:

    Richard Haseltine said:

    golem841 said:

    May I say that it's a major fail of QC before releasing anything ?

    If it is a comnflict between two differnt products, which is usually the case, then I cannot really agree with that.

    This is my opinion: If both products sold in the Daz store, then I think Daz has some responsibility to be sure the newly added product does not conflict with products they already sell, BEFORE putting the new product in the store. Why does it have to fall to users to discover these problems AFTER buying them?  And then users have to submit tickets and wait an indeterminate time for a fix (that might never come). PAs that continue to deliver products like this should be educated by Daz so they can do better, or they should be purged from the vendor list.

    Well said!

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