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Reminder - Cancel HEAT now!!

nakamuram002nakamuram002 Posts: 788
in The Commons

Cancel your HEAT subscription now, if you are not using it.  I received my renewal notification on 5/3, and canceled it immediately.  Unfortunately, their reply says that my subscription will be cancelled on 6/3.  I have requested that the expiration date be changed to 5/3, as I have no use for their product and have not looked at it for two months.  My request was made in good faith, let us see how HEAT responds.

Comments

  • GordigGordig Posts: 10,052

    nakamuram002 said:

    let us see how HEAT responds.

    Based on the experiences a bunch of us are having, not super well.

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,206

    I won't give my credit card details to any subscription service I don't intend using

    the very fact they asked first was enough to not activate it to start with when there are better options free and paid out there already that I use

  • nakamuram002nakamuram002 Posts: 788

    Gordig said:

    nakamuram002 said:

    let us see how HEAT responds.

    Based on the experiences a bunch of us are having, not super well.

    Maybe DAZ will help us resolve the refund issue.   Let us hope!!  Then there is always our credit card companies.

  • nakamuram002nakamuram002 Posts: 788

    WendyLuvsCatz said:

    I won't give my credit card details to any subscription service I don't intend using

    the very fact they asked first was enough to not activate it to start with when there are better options free and paid out there already that I use

    Good advice, WendyLuvsCatz.  Do not get roped-in by a trial offer.

    I gave HEAT a shot, but did not like it.   I should have cancelled immediately.  

     

  • wolf359wolf359 Posts: 3,828

    WendyLuvsCatz said:

    I won't give my credit card details to any subscription service I don't intend using

    the very fact they asked first was enough to not activate it to start with when there are better options free and paid out there already that I use
     

     

     

     

    Same here yes

  • nakamuram002nakamuram002 Posts: 788

    I just received a refund notification from HEAT.  My thanks to HEAT, they have resolved my issue to my satisfaction.  

  • takezo_3001takezo_3001 Posts: 1,974

    Yeah, unless I can derive animation info from 2D video using found footage rather than sending it to them, I have no interest, that includes anything requiring online components/services, as I work exclusively offline when I can!

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