How do I find/add the correct image for smart content assets with no thumbnail?

RexRed

How do I find/add the correct image for smart content assets with no thumbnail?

I don't want to mess up my default runtime. It would be nice if simply refreshing metadata fixed this but it does not.

It would be nice if I could simply add an image there. 

Wasn't there a script product that made this process easier?

I probably own it but I have forgotten what it is.

Thanks in advance for any help on this.

Other than a few missing thumbnails, my smart content folder is working great!

KenYano

Here you go:

https://www.youtube.com/watch?v=kA0hgvYsYTs

crosswind

Again, as I said last time in your another thread, DO NOT easily reset DB !!! unless you're very familiar with cms / metadata techniques ~~  In most of the cases I've ever helped with, one may find "old issues" are gone but "new issues" come. Especially, in fact, those "old issues" could've been easily fixed in other way rather than resetting content DB.

And again, there's a script which can import DSX file (metadta) individually into cms database rather than cumbersomely using Content DB Maintenance... but there's no script that can fix a missing thumbnail.

Normally there're 2 main culprits that may result in "missing thumbnail with a ! sign" in SC

1) There's no thumbnail image at all in installation package (IM package). This issue happens very frequently recently.. How to confirm: right-click on the problematic product, Edit Metadata, copy Token value, go to your runtime\support, search by Token, if you see no PNG/JPG, that's it.

2) Wrong metadata in DSX file. How to confirm: Following by step, 1)... After searching, you should find a DSX file (if not, that's another issue...). Open DSX file with Notepad++, search by /Runtime/Support/DAZ_ you should find a code line, check if DSX file name is 100% as same as the one locates in runtime\support folder.

So better name a problematic product, we chase down to the cause of issue... You confirm the reason first, then we proceed ~~