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Subject: Payment Processing Issue

dydgnsska81dydgnsska81 Posts: 0
edited October 2 in The Commons

Hello,

I am from South Korea, and I have been trying to make a purchase, but I keep encountering the message, "There was an error processing this request." I have tried using multiple cards, but the issue remains the same. Is there a way to resolve this problem?

Thank you for your assistance.

Post edited by frank0314 on

Comments

  • SofaCitizenSofaCitizen Posts: 1,878

    That might be something you need to raise a support ticket for as they can probably look "behind the scenes" and see what the actual error is. Have you tried using PayPal as an alternative way to pay (if that is an available option to you)?

  • frank0314frank0314 Posts: 14,047

    Moved to the Commons since it wqasn't a Daz Studio application related question

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