Why do all my newly purchased Genesis 9 characters look the same?

Lately, it seems like nearly all the characters I buy from the Daz store end up looking almost identical to each other, rather than being unique as advertised on their product pages.

I have no idea what's causing this strange issue. I've purchased several different characters from various vendors, yet when I load them into Daz from my library, they all appear the same—only differentiated by their texture maps.

My older characters, both Genesis 8 and 9, work perfectly fine with no problems. It's just the newer models I've bought in the last few months that are broken. I've even tried reinstalling Daz and redownloading the assets, but the issue persists.

I've checked their parameters and found no sliders set to any percentages that the creator might have accidentally left enabled.

Any help would be greatly appreciated, thank you.

Comments

  • crosswindcrosswind Posts: 8,023

    It is said that some "FN" characters have issues of duplicate formulas, i.e. no head/body morph is loaded and dialed.

    Have you checked DS log to see if there's duplicate formula errors?

  • Richard HaseltineRichard Haseltine Posts: 102,669

    Please use a non-textured figure or drawstyle - it will make the shapes more obvious, as well as being necessary under the ToS.

  • crosswind said:

    It is said that some "FN" characters have issues of duplicate formulas, i.e. no head/body morph is loaded and dialed.

    Have you checked DS log to see if there's duplicate formula errors?

    I've taken a new screenshot to better illustrate the issue.

    This time, I loaded Lyusan and Rei from my Library into the scene and removed their textures for better visibility.

    Rei is meant to be a child-like figure, small with a rounded face, while Lyusan should appear more adult. Both are of Asian origin, but they don’t resemble that at all—they’re clearly missing their morphs.

    This isn’t limited to just these two characters. Any new characters I purchase seem to be missing their morphs, while older ones in my library work fine.

    I already tried deleting the cache in the data folder to see if that would fix anything, but it had no effect.

    The characters' body and head shape morphs are set to 100%, yet adjusting these sliders does nothing. However, if I apply morphs from other figures, the shapes do change. This suggests that their own morphs aren’t working at all.

    Hopefully, this new information helps narrow down the issue.

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  • SofaCitizenSofaCitizen Posts: 1,958

    As crosswind already mentioned, you need to check the logs to see what is being output when you load those characters. It will be difficult to assist futher without that.

    It is likely an issue related to installation so you'll need to specify how you installed these products. Did you use Daz Connect (installing within Daz Studio) or DIM? Either method should be fine but if you have tried both then it's likely left them broken and so you should fully uninstall and then re-install with whichever is your preference. Also, do you install to a location that OneDrive can access and potentially mess with by deleteing files?

  • SofaCitizen said:

    As crosswind already mentioned, you need to check the logs to see what is being output when you load those characters. It will be difficult to assist futher without that.

    It is likely an issue related to installation so you'll need to specify how you installed these products. Did you use Daz Connect (installing within Daz Studio) or DIM? Either method should be fine but if you have tried both then it's likely left them broken and so you should fully uninstall and then re-install with whichever is your preference. Also, do you install to a location that OneDrive can access and potentially mess with by deleteing files?

    I use DIM to download and install my products. I don't use Daz Connect. I have uninstalled and reinstalled the products as well, with no success of resolving the issue.

    I will have to provide the log file a little later when I have the time, I just wanted to make sure with this comment that the problem still exists.

    I just find it very odd how my new models have this issue while the old ones do not.

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