Unable to find my latest product.

I'm not sure if anyone else has had this issue or if it's something maybe I'm doing but I'm not on my own as others have asked. My latest product which was released just over a week ago doesn't appear to be in my store and a search doesn't show it either... By name or by artist. When you click on the product on the main store page and click on daveyabbo (if it's still there) it does seem to take you to my store page...where it appears... But other than that it doesn't seem to be accessible for anyone... Someone trying to tell me something? Slightly annoying tbh...

Comments

  • ElorElor Posts: 1,954

    I see this product as your latest product, which was released 2025-02-07 according to its readme:

    https://www.daz3d.com/da-belle-for-genesis-9

    And I see 23 products in your store:

    https://www.daz3d.com/daveyabbo

  • is that through a store search? either prod name or pa? nothing shows when i do that - logged in or out...i can see all the others...

    Thanks for replying..:)

  • I don't see it either - there are various reasons a product may not appear in the list as it should,  you should open a PA support ticket so that they can be checked.

  • ElorElor Posts: 1,954

    No, I didn't use the search: I added your name to the url, after daz3d.com to get to your store.

    I just tested it and if I'm searching for DA Belle for Genesis 9, it doesn't appear in the result and if I'm searching for your PA name, only the other 22 products are visible in the results.

  • Thank you kindly folks - i've found it through the search located at the side of the store by putting in pa name - it then shows 23 products - but like i say if i use the top 'search store' feature nothing appears.

    I've let them know...thanks again!

  • I meant to add that I think it was appearing initially - the thumbnail was immediately familiar.

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