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Daz has slowed down

PatroklosPatroklos Posts: 533
edited February 2016 in Technical Help (nuts n bolts)

Hello,

I used to be able to open a scene that I have been working on in less than a minute, now it takes fifteen minutes for even the simplest scene.

Everything to do with Daz seems to take an eternity.

No other program seems to be affected.

What can I do to get things moving again? Is there a buffer that needs clearing?

Is it the latest version of Daz?

I am currently loading a scene with one actor in it and an HDRI lighting. Nothing else. I started before writing this message, it still has not loaded.

Help would be greatly appreciated.

Post edited by Patroklos on

Comments

  • PatroklosPatroklos Posts: 533
    edited February 2016

    Part of my problem might be the external HDD I am using.

    I will start by defragging it.

    However I think an SSD might be the answer, I can put Daz Studio and the runtime, scenes an everything to do with Daz on it.

    There is something else though. Daz is constantly doing something, the dreaded revolving coloured wheel is constantly appearing when it should be doing nothing.

    Post edited by Patroklos on
  • StratDragonStratDragon Posts: 3,168
    Patroklos said:

    Part of my problem might be the external HDD I am using.

    I will start by defragging it.

    However I think an SSD might be the answer, I can put Daz Studio and the runtime, scenes an everything to do with Daz on it.

    There is something else though. Daz is constantly doing something, the dreaded revolving coloured wheel is constantly appearing when it should be doing nothing.

    depending on the drive connection it can be a huge lag. The best scenario may be if you're going to use an SSD use it as your internal solution, not an external one and maximize it's throughput.

    a spinning wheel could be a number of things, if the drive is slow it could be processing the data from the drive or it could be another application slowing down your computer.

    What are your specs (CPU/GPU/RAM,etc.) and what else do you run when you use DS? Do you have a mac/pc? do you run Anti-Virus, or some other managment software that did not come with your OS? All these things can play a big part in performance. 

     

  • PatroklosPatroklos Posts: 533

     

     

    StratDragon said:

    depending on the drive connection it can be a huge lag. The best scenario may be if you're going to use an SSD use it as your internal solution, not an external one and maximize it's throughput.

    a spinning wheel could be a number of things, if the drive is slow it could be processing the data from the drive or it could be another application slowing down your computer.

    What are your specs (CPU/GPU/RAM,etc.) and what else do you run when you use DS? Do you have a mac/pc? do you run Anti-Virus, or some other managment software that did not come with your OS? All these things can play a big part in performance. 

     

    Hi Stratdragon & thanks for your reply.

    Mac (Retina 5K, 27-inch, Late 2014), Intel Core i5, AMD Radeon R9 M290X 2048 MB, 32Gb ram, generally no antivirus, I use an app called Memory Monitor and Roboform which are on most of the time, I will often have the browser open, but I have not noticed a significant performance change betweem on and off.

     

     

  • StratDragonStratDragon Posts: 3,168

    if you post an etrecheck report I can take a stab at it. It will give me insight as to what is on your computer that you may or may not be aware of and it will not give anyone any private info. It was developed by one of the higher level volunteers on the Apple forums and I (and hundreds of other Mac techs) have used it to troubleshoot many macs to determine slowdowns and pitfalls. 

    Roboform I'm not familiar with but if you DL'ed off CNET there is a strong possibility CNET shoved some crapware in there as a thank you for using their bandwidth.

    Memory Monitor, again I don't know it, but Mac OS manages memory and disk management and security better than anything else you can plug into it. For the most part most of a majority of 3rd party utils have been traced back to the root causes of serious OS stability issues (see apple forums) The biggest offenders are all commercial Anti-Virus (They have no preventive track record for any mac "virus" at this time), Mac Keeper (wallet-lightener-ware),  and Clean My Mac (as "Destroy my Mac" would have been too obvious) 

    Otherwise you can post your questions on the Apple forums and get opinions as to what the problem might be.

  • PatroklosPatroklos Posts: 533
    edited February 2016

    Thanks again Stratdragon,

    Etrechecheck is interesting, however the report does seem to show anything untowards - though I am far from being an expert.

    I can identify all the apps it mentions in its report. Memory monitor was purchased through the Apple store and gets 4.5 stars from 550 users, so presumable does not cause many problems.

    EtreCheck version: 2.9.6 (256)

    Report generated 2016-02-24 21:45:53

    Download EtreCheck from http://etrecheck.com

    Runtime 1:36

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Beachballing

     

    Hardware Information: ⓘ

        iMac (Retina 5K, 27-inch, Late 2014) 

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        iMac - model: iMac15,1

        1 3.5 GHz Intel Core i5 CPU: 4-core

        32 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                8 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                8 GB DDR3 1600 MHz ok

            BANK 0/DIMM1

                8 GB DDR3 1600 MHz ok

            BANK 1/DIMM1

                8 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n/ac

     

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        AMD Radeon R9 M290X - VRAM: 2048 MB

            iMac 4096 x 2304

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            Western Digital My Passport Pro

     

    Gatekeeper: ⓘ

        Mac App Store and identified developers

     

    Kernel Extensions: ⓘ

            /Library/Extensions

        [not loaded]    foo.tap (1.0 - 2016-02-17) [Support]

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    User Launch Agents: ⓘ

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    Other Apps: ⓘ

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        [running]    com.DAZ.DAZStudio.4832 (2016-02-24)

        [running]    com.SiberSystems.RoboFormIcon.80032 (2015-12-30)

        [running]    com.apple.xpc.launchd.oneshot.0x10000020.DXOOpticsPro10 (2016-02-12)

        [running]    com.etresoft.EtreCheck.140192 (2016-02-20)

        [running]    com.google.Chrome.19552 (2016-02-19)

        [running]    com.rockysandstudio.Memory-Diag.54752 (2016-02-17)

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        Default Browser: 601 - SDK 10.11 (2016-02-17)

     

    User internet Plug-ins: ⓘ

        CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]

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    Top Processes by CPU: ⓘ

            96%    DAZStudio

            32%    kernel_task

             6%    WindowServer

             6%    diskimages-helper

             2%    DesktopServicesHelper

     

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        Feb 24, 2016, 05:45:27 PM    ~/Library/Logs/DiagnosticReports/DXOOpticsPro10_2016-02-24-174527_[redacted].crash

            com.dxo.OpticsPro10 - /Applications/DXOOpticsPro10.app/Contents/MacOS/DXOOpticsPro10

        Feb 24, 2016, 05:24:44 PM    ~/Library/Logs/DiagnosticReports/DOPCor_2016-02-24-172444_[redacted].crash

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        Feb 24, 2016, 05:24:43 PM    ~/Library/Logs/DiagnosticReports/DOPCor_2016-02-24-172443_[redacted].crash

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            /Applications/DAZ 3D/*/DAZStudio.app/Contents/MacOS/DAZStudio

        Feb 24, 2016, 02:04:07 PM    /Library/Logs/DiagnosticReports/DAZStudio_2016-02-24-140407_[redacted].hang

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            /Applications/NordVPN.app/Contents/Resources/PrivilegedAppRunner

        Feb 23, 2016, 08:00:51 PM    /Library/Logs/DiagnosticReports/mds_stores_2016-02-23-200051_[redacted].cpu_resource.diag [Details]

            /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework/Versions/A/Support/mds_stores

        Feb 22, 2016, 02:18:57 AM    /Library/Logs/DiagnosticReports/DAZStudio_2016-02-22-021857_[redacted].cpu_resource.diag [Details]

        Feb 21, 2016, 10:57:31 PM    /Library/Logs/DiagnosticReports/DAZStudio_2016-02-21-225731_[redacted].hang

        Feb 21, 2016, 10:55:22 PM    /Library/Logs/DiagnosticReports/DAZStudio_2016-02-21-225522_[redacted].cpu_resource.diag [Details]

        Feb 21, 2016, 10:49:16 PM    Self test - passed

        Feb 21, 2016, 10:46:37 PM    /Library/Logs/DiagnosticReports/DAZStudio_2016-02-21-224637_[redacted].cpu_resource.diag [Details]

        Feb 21, 2016, 10:44:13 PM    /Library/Logs/DiagnosticReports/DAZStudio_2016-02-21-224413_[redacted].hang

    Post edited by Patroklos on
  • nonesuch00nonesuch00 Posts: 18,131

    It is almost surely the external HDD. I have a 5 year old 2nd Gen Intel i5 with Intel HD Graphics 3000 and 8GB RAM. Using Unity 5 it would take me up to 15 minutes for my to test play my game scene in the Unity editor with the HDD but after I switched to the left over SSD from my fried PC tablet the same scene would start in about 1 minute.

    Now once it's loaded it RAM it's not that noticable in either case but the initial loading was taking soooo long. I don't remember HDDs being that slow before I had SSDs in my computer it almost seems like they have slowed them down but that couldn't be the case.  

  • PatroklosPatroklos Posts: 533
    edited February 2016
    Patroklos said:

    Top Processes by CPU: ⓘ

            96%    DAZStudio

            32%    kernel_task

             6%    WindowServer

             6%    diskimages-helper

             2%    DesktopServicesHelper

     

    Top Processes by Memory: ⓘ

        2.66 GB    DAZStudio

        1.95 GB    Google Chrome Helper(15)

        1.87 GB    kernel_task

        1016 MB    DXOOpticsPro10

     

    I have now got the external SSD running, not the HDD.

     

    The above was run whilst a scene was slowly loading.

     

    The below was run whilst I was unsuccessfully trying to select a camera. The 267% surely is the problem, what is the cause of this? Daz Studio was doing nothing at this point, how can it use that much CPU?

     

    Top Processes by CPU: ⓘ

           267%    DAZStudio

            17%    kernel_task

            17%    systemstatsd

             4%    WindowServer

             1%    fontd

     

    Top Processes by Memory: ⓘ

        6.37 GB    DAZStudio

        1.89 GB    kernel_task

        1016 MB    DXOOpticsPro10

        557 MB    mds_stores

        492 MB    mdworker(18)

     

    Virtual Memory Information: ⓘ

        12.00 GB    Free RAM 

        20.00 GB    Used RAM (5.58 GB Cached)

        63 MB    Swap Used 

    Its now over 360% idling!!  What is the cause of Daz Studio huge use of CPU whilst idle?

     

     

    Post edited by Patroklos on
  • nonesuch00nonesuch00 Posts: 18,131
    edited February 2016

    Sorry, I missed the ssd replacement of hdd post. 

    Use an xterm / cmdtool and do sudo for the ktrace command and find out how the kernel is interacting with DAZ Studio. You man need to read the man page or documentation on how to properly utilize ktrace on your version of os X. Below is a link to a very high level summery of what ktrace is but it's not useful for teaching you how to use ktrace.

    https://en.wikipedia.org/wiki/Ktrace

     

    Post edited by nonesuch00 on
  • PatroklosPatroklos Posts: 533

    Solved

    It is Iray - you must turn max samples down when using viewport with Iray, that way CPU use drops back.

    No scene loaded, viewport Texture Shaded, CPU under 1%

    No scene loaded, viewport Iray, CPU 370%

    Reduce Max samples to 5 and we are at less than 1%

    Load a scene, max samples to 5,  CPU drops back to less than 1% pretty quick.

     

    Damn!  All that time wasted.  Still I have a nice new external SSD smiley

     

    Thanks for help guys.

     

     

     

  • nonesuch00nonesuch00 Posts: 18,131
    Patroklos said:

    Solved

    It is Iray - you must turn max samples down when using viewport with Iray, that way CPU use drops back.

    No scene loaded, viewport Texture Shaded, CPU under 1%

    No scene loaded, viewport Iray, CPU 370%

    Reduce Max samples to 5 and we are at less than 1%

    Load a scene, max samples to 5,  CPU drops back to less than 1% pretty quick.

     

    Damn!  All that time wasted.  Still I have a nice new external SSD smiley

     

    Thanks for help guys.

     

     

     

    I thought that you might be rendering but you talked like you were waiting for DAZ to load a scene...rendering can take as long as you want if you keep increasing the accuracy and detail of the render. 

  • PatroklosPatroklos Posts: 533

    Solved one problem, but the difficulties remain utterly unresponsive, near to completely unuseable.

    Its getting worse each time I use it.

    I will raise a ticket

  • nonesuch00nonesuch00 Posts: 18,131
    Patroklos said:

    Solved one problem, but the difficulties remain utterly unresponsive, near to completely unuseable.

    Its getting worse each time I use it.

    I will raise a ticket

    Well that's a good ideal and if you want a clue as to what the cause may be learn ktrace enough to help you out.

  • StratDragonStratDragon Posts: 3,168

    did this blow up when you upgraded to 10.11.3

    if your backup has 10.11.2 have you tried rolling back to it?

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