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FM Prison Yard - Install Failed

BellaBella Posts: 439
edited May 2016 in Daz Studio Discussion

Hello,

I was installing "Prison Yard"  with DIM - but I can only download it then I keep getting "install failed", tried several times....

tried another item and installed it with no problem, what could that be?

thanks 

Screenshot2.png
2380 x 254 - 34K
Post edited by fixmypcmike on

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,438

    Try right-clicking on the entries in Ready to Install and deleting them, then go to Ready to Download and try to fetch them again.

  • BellaBella Posts: 439
    Richard Haseltine said:

    Try right-clicking on the entries in Ready to Install and deleting them, then go to Ready to Download and try to fetch them again.

    Tried it all even more than once but nothing changed, installing starts but ends before 70%....

  • fixmypcmikefixmypcmike Posts: 19,601

    Are there any messages at the end of the log?

  • BellaBella Posts: 439
    Fixmypcmike said:

    Are there any messages at the end of the log?

    sorry I think I don't know where to check the log......! 

  • fixmypcmikefixmypcmike Posts: 19,601

    Click the gear (Settings) icon in the upper right, then the Show Log  button in the lower left.

  • BellaBella Posts: 439

    Thanks, I think it's this

    "Installing product : Prison Yard DS
    WARNING: Error opening save file "/Volumes/Black/CG Library/My DAZ 3D Library/Runtime/textures/FMPrison/FMP_fence01_B.jpg.ztmp" : could not open file

    Could not extract file : /Volumes/Black/CG Library/My DAZ 3D Library/Runtime/textures/FMPrison/FMP_fence01_B.jpg
    Product installation failed : Prison Yard DS
    Install Queue finished in 0 min 4.8 sec."

     

    and there is another one for the ps version

     

     

  • fixmypcmikefixmypcmike Posts: 19,601

    That sounds like a corrupt file in the zip -- submit a ticket to Tech Support.

    I added the name of the product to the title of the thread to see if others are encountering this.

  • BellaBella Posts: 439
    Fixmypcmike said:

    That sounds like a corrupt file in the zip -- submit a ticket to Tech Support.

    I added the name of the product to the title of the thread to see if others are encountering this.

    Thank you for your help, I will submit a ticket and post the solution when I'll get it !

  • BellaBella Posts: 439
    edited July 2016

    Hello guys, sorry for the delay - I've been helped by Daz and even if we didn't understand why, we realized it was a problem of location, the DIM didn't like the installation path, maybe because it was on an external hard drive - so I changed it temporarily and installed the file elsewhere then dragged and dropped the files in my Daz library - anyway all other items installations have no problem! :)

    Post edited by Bella on
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